Kolet

Kolet Having trouble installing your Kolet eSIM? It could be due to device incompatibility, carrier lock, or previous installation.

Unable to Install your Kolet eSIM?

My device is not connected to a network or the roaming is disabled for your Kolet eSIM

My device is not connecting to a network

Learn quick fixes like manually switching networks, adjusting settings, and improving connection stability.

I am experiencing slow network speed

It could be due to poor coverage, data settings, or roaming issues. Learn how to fix slow or no connection issues

I can't connect to the Internet

QR code not working? Manually install your Kolet eSIM on iPhone or Android and get connected in seconds! 🚀

My QR Code isn't working

Taking a screenshot with your device when in contact with the Customer Care Team.

How to take a screenshot?

Check the list of partner networks in the Kolet app and learn how to manually switch networks for better coverage and speed.

How to know which operator Kolet uses for specific country?

Seeing a PIN or PUK prompt on your Kolet eSIM

My eSIM is Blocked with a PIN/PUK Code

eSIM Quick Transfer on iPhone is NOT recommended for Kolet users! This Apple feature can disable your primary line and how to restore it.

eSIM Quick Transfer on iPhone

How to switch a network manually in case of connectivity issue (no connection or slow connection).

How do I change my mobile network

Learn why your IP address shows Poland or France instead of your actual location when using Kolet data. Get practical solutions to fix language, currency, and location issues on websites.

Why my IP address doesn't show my current location

🛠️ Issues with my eSIM

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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