📶 How to Change Your Mobile Network
Experiencing connectivity issues? No worries! Manually selecting a network can get your Kolet eSIM back on track faster than the DeLorean hitting 88 mph. 🚀
🔍 Find the Right Network
Check the list of partner networks for your destination in the Kolet app
1️⃣ Open the Kolet app
2️⃣ Go to the Home page
3️⃣ Tap the "..." icon next to the country name of your plan
4️⃣ Click on Networks available
View the list of local network partners for your destination
🍎 For Apple iOS devices
🍎 For Apple iOS devices
OPEN Settings on your device
TAP on Cellular
SELECT Kolet (eSIM)
TAP on Network Selection in the Plus section
SWITCH OFF the toggle Automatic
CLICK on the appropriate mobile operator for that destination - it's available on Kolet app by going to Home page, click on the small "..." logo next to the country name of the plan and go to "Network available".
🤖 For Samsung Android devices
🤖 For Samsung Android devices
TAP Settings > Connexions > Mobile/Cellular network > Network Operators
Dual SIM users, SELECT your eSIM Kolet.
Tap Automatically select network switch to disable
CLICK on the appropriate mobile operator for that destination - it's available on Kolet app by going to Home page, click on the small "..." logo next to the country name of the plan and go to "Network available".
👾 For Google Pixel devices
👾 For Google Pixel devices
OPEN Settings on your device
TAP Network & Internet
TAP SIMs
TAP your Kolet eSIM
TOGGLE off the Automatically Select Network
CLICK on the appropriate mobile operator for that destination - it's available on Kolet app by going to Home page, click on the small "..." logo next to the country name of the plan and go to "Network available".
🔴 For Redmi Android devices
🔴 For Redmi Android devices
OPEN Settings
TAP Mobile Networks
SELECT Kolet (eSIM)
TAP on Select carrier
SWITCH OFF the toggle Automatic
CLICK on the appropriate mobile operator for that destination - it's available on Kolet app by going to Home page, click on the small "..." logo next to the country name of the plan and go to "Network available".
⚡ Stay connected, top up in seconds!
You can top up instantly and keep enjoying seamless connectivity.
📱 From the Kolet App:
Open the Kolet app and tap ”+ Add More Data”.
Choose the data plan that suits your needs.
Confirm your purchase and stay connected!
💻 From Our Website:
Visit our Destinations page.
Select your destination and preferred data plan.
Complete the checkout, and your new plan is ready to use!
📌 Tip: Topping up automatically extends your unused data from your current plan, so you never waste a single MB! 🚀
Need assistance? We’re here 24/7! ✨
Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents are just a tap away! 💬