Skip to main content
All Collections🛠️ Issues with my eSIM
🐌 I am experiencing slow network speed
🐌 I am experiencing slow network speed

Slow network speed

Updated over a month ago

💡 Speed is dependent on coverage, congestion, or prioritization of the local carrier. 

However, if you are experiencing slow network speed, Here Are Some Tips to Speed It Up!

  1. Network Coverage 📡 : Poor network coverage is one of the most common reasons for slow network speeds. If you're in an area with weak signal strength or if you're indoors where signals may struggle to penetrate, your phone's network performance could suffer.

  2. Network Congestion 🤳: During peak hours or in crowded areas, such as stadiums or concert venues, network congestion can occur. This happens when too many devices are trying to access the network simultaneously, causing slower speeds for everyone.

  3. Background Apps and Updates 📱: Apps running in the background or constantly syncing data can hog your phone's network bandwidth, leading to slower speeds. Make sure to close unnecessary apps and limit background data usage to improve network performance.

  4. Network Settings 🔧: Incorrect network settings can also impact your phone's network speed. Ensure that your phone is set to use the best available network type (3G, 4G, LTE, or 5G) and that data roaming is enabled if you're travelling internationally. Also, you can toggle the airplane mode on and off and see if the problem is fixed.

  5. VPN 🛡️ : Using a VPN (Virtual Private Network) can encrypt your internet traffic and reroute it through servers located in different parts of the world. While this can enhance your privacy and security, it may also lead to slower network speeds due to the additional processing required for encryption and re-routing.

Get instant 24/7 support from our assistant, or connect with one of our expert agents on the Kolet app- They will be delighted to assist you! ✨

Did this answer your question?