🍀 8 Kolet tips to keep in mind!

Trying an eSIM for the first time? We’ve got you! Here are some handy observations and tips to help you get the most out of your Kolet eSIM –– and we might just become your favorite travel buddy! ✈️

🌏 Heading to a multi-country adventure?

If your travels cross borders, don’t forget — we offer regional data plans covering Europe, Asia, Latin America, and beyond!

Data plan prices

Planning to enjoy the stunning landscapes of Switzerland, but also craving a croissant in France? One regional plan keeps you connected across every border you cross.

📱 From the Kolet App

Open the Kolet app, tap ”🌐 Destinations” and go to "Regions" section.
Choose the data plan that suits your needs
Confirm your purchase and stay connected

💻 From Our Website

Visit our Destinations page and select "Regions".
Select your destination and preferred data plan
Complete the checkout, and your new plan is ready to use

🚫 Want to skip surprise roaming charges?

With your Kolet eSIM, roaming fees while abroad are completely avoidable. No hidden charges — our data plans don’t auto-renew, and there are no hidden subscriptions.

How to avoid charges

🍎 For Apple iOS devices

1 - Make sure that “Allow Cellular Data Switching” is turned OFF, and that your Kolet eSIM is selected as the default line for cellular data usage.

OPEN Settings
TAP Mobile Service or Cellular
TAP on Mobile or Cellular Data
DISABLE Cellular Data Switching.

2 - Make sure to disable data roaming for your primary SIM.

Go to Settings.
Tap Cellular or Mobile Data.
Select your primary SIM card.
Toggle Data Roaming off.

🤖 For Samsung Android devices

1 - Use Kolet eSIM for Data:

OPEN Settings.
SELECT the Connections option.
CLICK on SIM Manager.
CLICK on Mobile data.
SELECT Kolet (eSIM).

2 - Make sure that Data Switching is Turned OFF:

OPEN Settings.
SELECT the Connections option.
CLICK on SIM Manager.
TURN OFF Data Switching.

👾 For Google Pixel Android devices

1 - Turn Off Data Roaming:

TAP on Network and Internet
TAP on SIM
TAP on your Primary SIM
ENSURE that Data Roaming is Turned off
ENSURE that Switch mobile data automatically is Turned Off

Here’s our full article on How to Avoid Charges on Your Primary SIM Card.

📱 Kolet eSIMs currently provide data plans only

As of now, Kolet eSIMs are data-only, meaning they don’t come with a traditional phone number for calls or SMS. But don’t worry, you can still stay connected! Use your favorite 📞 VoIP apps like WhatsApp, Telegram, Viber, Facebook Messenger, Signal, Discord and more have you covered.

🛜 No connection yet? Try restarting!

You’ve already checked all your settings and still have no connection? Don’t worry — sometimes your device just needs a quick restart. It helps refresh the network and get your eSIM back online in seconds!

🔄 Data leftovers = Kolet Koins!

If you have more than 1 GB left unused after your trip, you can convert it into Koins — they work just like real money in the app for your next adventures!

More about the conversion

⚠️ Important: Once the conversion is done, your current plan will be cancelled and will no longer be usable.

Open your Kolet app and go to your active destination.
Tap the three dots menu (⋯) on your plan card.
Select "Stop plan and convert unused data to credits".
Review the conversion details - you'll see exactly how many Kolet Koins you'll receive.
Tap "Convert into credit" to confirm.

That's it! Your unused data is now converted into Kolet Koins and added to your account.

Here's our full article on how to convert your unused data into Kolet Koins.

📡 Using your Kolet eSIM as a hotspot

Some devices are not compatible with eSIM technology, but Kolet eSIM lets you share freely on all devices! Connect laptops, tablets, or other phones with your hotspot. Just keep in mind: multiple devices = faster data use.

How to activate hotspot feature

🍎 For Apple iOS devices

OPEN Settings.
TAP Personal Hotspot.
TURN ON Allow Others to Join.
SET a password to secure your connection.
CONNECT from another device using the Wi-Fi name displayed.

🤖 For Samsung Android devices

OPEN Settings.
SELECT Connections then Mobile Hotspot and Tethering
TURN ON Mobile Hotspot.
TAP ON Configure to set a name and password.
CONNECT to this network from another device.

👾 For Google Pixel Android devices

OPEN Settings.
TAP Network & Internet then Hotspot & tethering.
TURN ON Wi-Fi hotspot.
CUSTOMIZE the name and password if needed.
CONNECT from another device and enjoy the internet!

Here's our full article on how to Share My Connection with a Hotspot.

💌 Sharing is caring

With Kolet, you can spread the connection love by sending part of your active data plan to friends or family — just make sure you have at least 1 GB left to share. Transfers are instant — reminder: you can’t reverse them once sent!

More about data donation

Open the Kolet App → Profile → “Send data to a loved one”.
Choose the plan to send from. It must be active with ≥ 1 GB left.
Enter the recipient’s email.
Pick the amount. Use the slider to select whole GB (minimum 1 GB).
Review the summary → Tap “Send”. Done! The data appears on the recipient’s side.

⚠️ Don't see the option? The feature only shows if you have an eligible plan (active, paid, and at least 1 GB left). If nothing appears, your current plans aren’t eligible.

Here’s our full article on how to share your data with friends and family.

🏮 Access apps freely in China

No VPN needed! With Kolet eSIM, you can use WhatsApp, Gmail, Instagram & more without blocks or extra steps. 🚀

🌟 Enjoying Kolet? Share your feedback!

We’re always looking to make your experience better, and your thoughts and ideas help us do just that. You can share them here – we can’t wait to hear from you! 💖

Need assistance? We're here 24/7! ✨

Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents are just a tap away! 💬