Why use it?
Help someone get online instantly while traveling
Move data you won’t use to someone who needs it
One-way transfer, done in seconds
Eligibility
✅ Transfer from: active paid Kolet plans
✅ Minimum to send: 1 GB remaining on the plan
✅ Amount steps: whole GB only (1 GB, 2 GB, 3 GB… no decimals)
✅ Recipient: any email your recipient uses (or will use) with Kolet
❌ Not allowed: free data or gifted data
❌ Not eligible: expired plans or plans with < 1 GB left
Note: Transfers are instant and final, once sent, you can’t cancel or pull it back.
How does it work?
Open the Kolet App → Profile → Data features → “Send data to a loved one”.
Choose the plan to send from. It must be active with ≥ 1 GB left.
Enter the recipient’s email.
Pick the amount. Use the slider to select whole GB (minimum 1 GB).
Review the summary → Tap “Send”. Done! The data appears on the recipient’s side.
⚠️ Don't see the option? The feature only shows if you have an eligible plan (active, paid, and at least 1 GB left). If nothing appears, your current plans aren’t eligible.
👥 What the recipient has to do
The data arrives on the Kolet account that uses the email you entered, so your recipient only has to sign in to the Kolet app with that email.
📶 Receiving data is not enough on its own, the recipient also needs a Kolet eSIM on their phone.
If they already have a Kolet eSIM, the data is simply added to it. There is nothing else to install.
If they don’t have one yet, a new eSIM is created for them. They install it from the Kolet app, following the usual steps: Install my eSIM and activate my data plan.
🔐 Your recipient needs help? Ask them to contact us from their own account. For privacy reasons we cannot discuss someone else’s account with you, even when you are the one who sent the data.
Important
⚠️ Double-check the email. We don’t verify the address before sending. A typo can send the data to the wrong account.
🆘 Wrong email? Reach out to our Kolet Care Team we’ll sort it out.
🔁 Sent by mistake? You can’t cancel, but the recipient can send it back to you using the same feature (as long as they still have at least 1 GB available to transfer).
⚡ Stay connected, top up in seconds!
You can top up instantly and keep enjoying seamless connectivity.
📱 From the Kolet App:
Open the Kolet app and tap ”🌐 Destinations”.
Choose the data plan that suits your needs.
Confirm your purchase and stay connected!
💻 From Our Website:
Visit our Destinations page.
Select your destination and preferred data plan.
Complete the checkout, and your new plan is ready to use
Need assistance? We’re here 24/7! ✨
Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents are just a tap away! 💬