📌 Avoid unexpected charges on your primary SIM! 🚫💸
Nobody likes surprise roaming fees! Before you jet off, make sure your primary SIM isn’t using mobile data in the background. Here’s how to stay connected with Kolet eSIM while keeping your main SIM bill shock-free.
⚠️ Why this matters?
✅ Prevents accidental roaming fees on your primary SIM
✅ Ensures your Kolet eSIM is the only one using data
✅ Keeps you in control of your mobile costs
💡Pro Tip: After disabling data on your primary SIM, double-check that Kolet eSIM is selected for mobile data in your settings!
🔹 How to disable mobile data on your primary SIM
🍎 For Apple iOS devices
🍎 For Apple iOS devices
1 - Use Kolet eSIM for Data:
OPEN Settings, then TAP Mobile Service (UK) or Cellular (US)
TAP on Cellular Data
SELECT Kolet (eSIM)
⚠️ Make sure that Allow Cellular Data Switching is Turned OFF
2- Disable Roaming:
Go to Settings.
Tap Cellular or Mobile Data.
Select your primary SIM card.
Toggle Data Roaming off.
📩 Roaming charges alert? Read the fine print first!
Not all SMS warnings mean you’re being charged! Many are just informational notices about roaming rates at destination, not billing confirmations.
✅ Informational messages ≠ charges: You’re only billed if you use data, calls, or texts on your primary line
✅ Keep roaming off: Ensure mobile data & roaming are disabled on your primary SIM.
⚡ Stay connected, top up in seconds!
You can top up instantly and keep enjoying seamless connectivity.
📱 From the Kolet App:
Open the Kolet app and tap ”+ Add More Data”.
Choose the data plan that suits your needs.
Confirm your purchase and stay connected!
💻 From Our Website:
Visit our Destinations page.
Select your destination and preferred data plan.
Complete the checkout, and your new plan is ready to use!
📌 Tip: Topping up automatically extends your unused data from your current plan, so you never waste a single MB! 🚀
Need assistance? We’re here 24/7! ✨
Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents on the Kolet app are just a tap away! 💬