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💫 How to activate my data plan?

Activate my data

Updated over 2 weeks ago

💡Once your eSIM is properly installed, activating your data plan is the next crucial step to ensure seamless connectivity. In this article, we'll walk you through the process of activating your data plan. This step should be completed once you've arrived in your destination country 📍.

Remember, if on Kolet app, your eSIM status is grey 🔘, it means your eSIM hasn't been installed yet. You should install it first before starting this tutorial.

🍎For Apple iOS devices

Step 1: Open primary SIM 📂

  • OPEN Settings on your device

  • TAP on Cellular

  • TAP on Primary

  • ENSURE that Data Roaming is Turned off

Step 2: Open Kolet eSIM 🔓

  • TAP on Cellular

  • TAP on Kolet (eSIM)

Step 3: Turn on Kolet eSIM 🟢

  • TURN ON Kolet (eSIM)

  • TAP on Cellular

  • TAP on Cellular Data

Step 4: Switch data to Kolet

  • SELECT Kolet (eSIM)

  • TAP on Cellular

  • ⚠️ Make sure that Allow Cellular Data Switching is Turned OFF

Step 5: Turn on Kolet data roaming 🟢

  • TAP on Kolet (eSIM)

  • TURN ON Data Roaming

🎉 Congratulations! Your eSIM is now installed and activated. You can now start to browse internet. 🎉

🤖For Samsung Android devices

Step 1: Open SIM manager 📂

  • OPEN Settings on your device

  • TAP on Connections

  • TAP on SIM manager

Step 2: Turn on Kolet eSIM 🟢

  • SWITCH ON Kolet (eSIM)

  • TAP on Turn on

Step 3: Switch primary SIM

  • TAP on Primary SIM

  • SWITCH to Kolet (eSIM)

  • ⚠️ Make sure that Data Switching and backup calling is Turned OFF

Step 4: Change to Kolet eSIM 🔀

  • TAP on Change

  • ENSURE that Primary SIM is on Kolet (eSIM)

Step 5: turn on Data roaming 🟢

  • OPEN Mobile networks

  • TURN ON Data roaming

🎉 Congratulations! Your eSIM is now installed and activated. You can now start to browse internet. 🎉

👾For Google Pixel Android devices

Step 1: Open SIM 📂

  • OPEN Settings on your device

  • TAP on Network and Internet

  • TAP on SIM

Step 2: Turn on Kolet eSIM 🟢

  • TAP on Kolet

  • TURN ON Use SIM

Step 3: Turn on Kolet eSIM 🟢

  • TAP on Turn on

  • WAIT till the next instruction appears

Step 4: Turn on Kolet eSIM 🟢

  • TAP on Use Kolet

  • TURN ON Roaming

Step 5: Final Checks

  • Go back on SIMS

  • TAP on PRIMARY SIM

  • ENSURE that Data Roaming is Turned OFF

  • TURN OFF Switch mobile data automatically

🎉 Congratulations! Your eSIM is now installed and activated. You can now start to browse internet. 🎉

Get instant 24/7 support from our assistant, or connect with one of our expert agents on the Kolet app- They will be delighted to assist you! ✨

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