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🔧 How to install my eSIM with activation code?

Kolet eSIM installation with activation code

Updated over a week ago

If you've successfully shared the QR code with another device, but encounter issues scanning it with your own device, you'll need to install the eSIM manually. 👨‍🔧.

💡 Important

  • To install your eSIM, you must have an active data plan with us. If you don't have a data plan, you can buy one from the Destinations Tab and follow this guide.

  • We recommend completing this step before your flight as Internet is required to set up your eSIM. ✈️ We suggest installing your eSIM before you leave and then activating your eSIM data plan when you arrive at your destination.

  • You can send the QR code to another device (by message or email) so you can scan it with the device where you want to install the eSIM.

👨‍🏫 How to install my eSIM?

Simply return to the Home section in the menu bar, select Other installations methods and choose Manual Installation.

🍎For Apple iOS devices

Step 1: add eSIM ➕

  • OPEN Settings on your device

  • TAP on Cellular

  • TAP on Add eSIM

⚠️In the case you can't see Add eSIM, it means your device is not eSIM compatible.
​

Step 2: Set up ⚙️

  • SELECT use QR Code

  • TAP on Enter Details Manually

Step 3: Enter activation code 🔢

  • COPY and PASTE the required Value & Code (The details are available in the Manual Installation section in your Kolet app, you can copy and paste them)

  • TAP on Next

Step 4: Activate📲

  • TAP on Continue

eSIM activation may take up to ⏱️ 3 minutes.

Step 5: Almost there... 🔜

  • TAP on Done

  • TAP on eSIM Label

Step 6: Label eSIM (Optional) 🏷️

It's important to name your eSIM to ‘Kolet’, so that you can easily
distinguish between your Primary SIM and eSIM

  • TYPE ‘Kolet’ on Custom label, TAP on Done

  • TAP on Continue

Step 7: Set Primary 🥇


Setting up your default line is pivotal in ensuring a smooth transition to your new eSIM. This step specifically focuses on preserving your original number as the default line for key communication functions such as calls, SMS, iMessage, and FaceTime.

  • SELECT Primary, TAP on Continue

  • SELECT Primary, TAP on Continue

Step 8: Set Cellular Data 📶

  • SELECT Kolet

  • ENSURE Allow Cellular Data Switching is OFF

  • TAP on Done

🎉 Your eSIM is installed 🎉 There's one more step to do at destination to activate your data. We recommend that you first read the tutorial by clicking here.

🤖For Samsung Android devices

Step 1: open SIM settings ⚙️

  • OPEN Settings on your device

  • TAP on Connections

  • TAP on SIM manager

Step 2: Add eSIM ➕

  • TAP on Add eSIM

  • TAP on Other ways to connect..

Step 3: Add eSIM ➕

  • TAP on Scan QR code

  • TAP on Enter activation code

Step 4: Enter activation code ▶️

  • COPY and PASTE the required activation code (The details are available in the Manual Installation section in your Kolet app, you can copy and paste them)

  • TAP on Done

  • TAP on Add


​

Step 5: Rename eSIM 🏷️

It's very important to name your eSIM to ‘Kolet’, so that you can easily distinguish between your Primary SIM and eSIM

  • TAP on eSIM 1

  • TAP on Name

Step 6: Rename eSIM 🏷️

  • TAP on eSIM 1

  • TYPE ‘Kolet’, TAP on Done

Step 7: Final Checks✔️

  • TAP on Kolet

  • ENSURE that Primary SIM is on SIM 1

🎉 Your eSIM is installed 🎉 There's one more step to do at destination to activate your data. We recommend that you first read the tutorial by clicking here.

👾For Google Pixel Android devices

Step 1: open SIM settings 🔓

  • OPEN Settings on your device

  • TAP on Network and Internet

  • TAP on SIM

Step 2: add eSIM ➕

  • OPEN Settings on your device

  • TAP on Download a new eSIM

Step 3: add eSIM ➕

  • WAIT until Scan QR code page opens

  • TAP on, need help?

Step 4: Enter activation code 🔢

  • TAP on Enter it manually

  • COPY and PASTE the required activation code (The details are available in the Manual Installation section in your Kolet app, you can copy and paste them)

  • TAP on Continue

Step 5: Download eSIM 📥

  • TAP on Download

  • TAP on Settings

Step 6: Rename eSIM 🏷️

While not mandatory, labeling your eSIM can significantly aid in distinguishing between multiple eSIMs. This step is particularly useful if you're managing more than one eSIM on your device.

  • TAP on eSIM

  • TAP on Edit

Step 7: Rename eSIM 🏷️

  • TAP on eSIM to rename

  • TYPE on "Kolet" TAP on Save

🎉 Your eSIM is installed 🎉 There's one more step to do at destination to activate your data. We recommend that you first read the tutorial by clicking here.

⚡ Stay connected, top up in seconds!

You can top up instantly and keep enjoying seamless connectivity.

📱 From the Kolet App:

  • Open the Kolet app and tap ”Destinations”.

  • Choose the data plan that suits your needs.

  • Confirm your purchase and stay connected!

💻 From Our Website:

  • Visit our Destinations page.

  • Select your destination and preferred data plan.

  • Complete the checkout, and your new plan is ready to use

Need assistance? We’re here 24/7! ✨

Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents are just a tap away! 💬

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