🔧 How to install my eSIM with activation code?

If you've successfully shared the QR code with another device, but encounter issues scanning it with your own device, you'll need to install the eSIM manually. 👨‍🔧.

To install your eSIM, you must have an active data plan with us. If you don't have a data plan, you can buy one from the App Store and follow this guide.

We recommend completing this step before your flight, as Internet is required to set up your eSIM. ✈️ We suggest installing your eSIM before you leave and then activating your eSIM data plan when you arrive at your destination.

⚠️ Please ensure that you install your eSIM before you arrive at the airport, as connectivity is often unstable.

Simply return to the Profile section in the menu bar and choose Install with activation code.

But let us summarize again the steps to follow manually below in order to active the eSIM:

🍎For Apple iOS devices

Step 1: add eSIM ➕

OPEN Settings on your device
TAP on Cellular
TAP on Add eSIM

⚠️In the case you can't see Add eSIM, it means your device is not eSIM compatible.

Step 2: Set up ⚙️

SELECT use QR Code
TAP on Enter Details Manually

Step 3: Enter activation code 🔢

COPY and PASTE the required Value & Code (The details are available in the Manual Installation section in your Kolet app, you can copy and paste them)
TAP on Next

Step 4: Activate📲

TAP on Continue

eSIM activation may take up to ⏱️ 3 minutes.

Step 5: Almost there... 🔜

TAP on Done
TAP on eSIM Label

Step 6: Label eSIM (Optional) 🏷️

It's important to name your eSIM to ‘Kolet’, so that you can easily
distinguish between your Primary SIM and eSIM

TYPE ‘Kolet’ on Custom label, TAP on Done
TAP on Continue

Step 7: Set Primary 🥇

Setting up your default line is pivotal in ensuring a smooth transition to your new eSIM. This step specifically focuses on preserving your original number as the default line for key communication functions such as calls, SMS, iMessage, and FaceTime.

SELECT Primary, TAP on Continue

SELECT Primary, TAP on Continue

Step 8: Set Cellular Data 📶

SELECT Kolet
ENSURE Allow Cellular Data Switching is OFF
TAP on Done

🎉 Your eSIM is installed 🎉 There's one more step to do at destination to activate your data. We recommend that you first read the tutorial by clicking here.

🤖For Samsung Android devices

Step 1: open SIM settings ⚙️

OPEN Settings on your device
TAP on Connections
TAP on SIM manager

Step 2: Add eSIM ➕

TAP on Add eSIM
TAP on Other ways to connect..

Step 3: Add eSIM ➕

TAP on Scan QR code
TAP on Enter activation code

Step 4: Enter activation code ▶️

COPY and PASTE the required activation code (The details are available in the Manual Installation section in your Kolet app, you can copy and paste them)
TAP on Done
TAP on Add

Step 5: Rename eSIM 🏷️

It's very important to name your eSIM to ‘Kolet’, so that you can easily distinguish between your Primary SIM and eSIM

TAP on eSIM 1
TAP on Name

Step 6: Rename eSIM 🏷️

TAP on eSIM 1
TYPE ‘Kolet’, TAP on Done

Step 7: Final Checks✔️

TAP on Kolet
ENSURE that Primary SIM is on SIM 1

🎉 Your eSIM is installed 🎉 There's one more step to do at destination to activate your data. We recommend that you first read the tutorial by clicking here.

👾For Google Pixel Android devices

Step 1: open SIM settings 🔓

OPEN Settings on your device
TAP on Network and Internet
TAP on SIM

Step 2: add eSIM ➕

OPEN Settings on your device
TAP on Download a new eSIM

Step 3: add eSIM ➕

WAIT until Scan QR code page opens
TAP on, need help?

Step 4: Enter activation code 🔢

TAP on Enter it manually
COPY and PASTE the required activation code (The details are available in the Manual Installation section in your Kolet app, you can copy and paste them)
TAP on Continue

Step 5: Download eSIM 📥

TAP on Download
TAP on Settings

Step 6: Rename eSIM 🏷️

While not mandatory, labeling your eSIM can significantly aid in distinguishing between multiple eSIMs. This step is particularly useful if you're managing more than one eSIM on your device.

TAP on eSIM
TAP on Edit

Step 7: Rename eSIM 🏷️

TAP on eSIM to rename
TYPE on "Kolet" TAP on Save

🎉 Your eSIM is installed 🎉 There's one more step to do at destination to activate your data. We recommend that you first read the tutorial by clicking here.

Get instant 24/7 support from our assistant, or connect with one of our expert agents on the Kolet app- They will be delighted to assist you! ✨

✏️ How to rename my eSIM?