Don’t let low data slow you down! Follow these simple steps to top up your data plan and stay connected hassle-free.
🌐 Step 1: Open the Kolet App or visit our website
📲 From the App
📲 From the App
Navigate to the home screen and tap Destinations to get started
💡 If you prefer to purchase data for another country, you can also do so in the Shop tab.
🛫 Step 2: Choose your destination
Kolet offers coverage for a wide variety of destinations. Prices are available in EUR or USD.
🌍 Global Plans
🌍 Global Plans
Offering connectivity in 137 countries, ideal for multi-country travelers who want a seamless experience across borders.
📍 Regional Plans
📍 Regional Plans
With 10 regions available, you can get cost-effective coverage tailored to specific parts of the world, such as Europe, Asia, or Latin America.
🌐 Country-Specific Plans
🌐 Country-Specific Plans
Covering over 190 countries, these are perfect for travelers focusing on a single destination.
🧳 Step 3: Select the perfect plan for you
Choose from 1GB to 20GB data plans based on your needs.
❓ What is a gigabyte (GB)?
Think of it like a bucket of internet the bigger the bucket, the more you can do online. One gigabyte (1GB) is a unit that measures how much internet data you use.
Every time you browse a website, send a message, or watch a video, you use some of this data. Activities like checking emails or looking at a map use very little data (just a few drops from your bucket), while streaming videos or scrolling through Instagram uses much more (like pouring water quickly from your bucket). The amount you need depends on what you plan to do online and how long you're traveling.
🤔 Not sure how much data you need?
Use our Data Simulator to estimate your usage based on your activities and trip length: kolet.com/a/data-simulator
🛒 Need more than 20GB?
Simply purchase a 20GB plan first, then top up with additional plans as needed during your trip.
💡 Flexibility during your trip:
If you run out of data, you can top up anytime directly from the Kolet app (as long as you have an internet connection). On the other hand, if you have at least 1GB of data remaining at the end of your trip, you can convert your unused data directly in the app into Kolet Koins, credits you can use for your next adventure! Click here to learn how to convert your data.
💳 Step 4: Enter payment information
Complete your purchase securely within the app or on the website. Payments are fast, easy, and secure, ensuring your new plan is ready to use in no time.
🎉 Step 5: Enjoy your digital adventures!
And that's it – you're officially equipped with a brand-new data plan ready to fuel your digital adventures! 🎉 Your updated plan details, including the data remaining, will now be displayed on the home page of the app.
💡 Important tips to maximise your plan:
🌍 Global Plan
🌍 Global Plan
It offers extended validity depending on the plan size:
1GB and 3GB plans are valid for 30 days.
5GB plans are valid for 60 days.
10GB plans are valid for 180 days.
20GB plans are valid for 365 days.
📍 Country-Specific and Regional Plans
📍 Country-Specific and Regional Plans
They are valid for 30 days only, unless topped up before expiration.
Top-Up Benefit: If you top up before your current plan expires, any unused data and validity period will roll over for an additional 30 days.
⚠️ This rollover applies only to top-ups completed before the plan’s expiration!
Need assistance? We’re here 24/7! ✨
Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents are just a tap away! 💬