⏳ Enjoy full control over your Kolet data plan!
Your data plan starts only when you use your first MB of data at your destination, meaning you get every single day of validity, no wasted time, no surprises like a final twist in a Saw movie.
🚀 How It works
✅ Install your eSIM before your flight (internet required for installation).
✅ Once you land, activate your data plan
✅ Your plan’s validity period begins only when you start using data once at destination
🌍 Plan validity based on your package
Most country-specific and regional plans are valid for 30 days from first use.
Global Plans:
1GB & 3GB: 30 days
5GB: 60 days
10GB: 180 days
20GB: 365 days
💡 Check your plan’s validity in the Kolet app before purchase because no one likes last-minute surprises (unless it’s the post-credits scene in a Marvel movie).
🔄 What happens If I buy a new data package?
If you purchase an additional data package before your current one expires, your unused data will automatically extend to match the new package’s validity.
📌 Example:
Your current plan expires on February 28th.
You purchase a new package on February 15th.
Any remaining data from your current plan extends until March 15th, aligning with the new package.
⚠️ Important: Data package durations do not accumulate.
If you buy two separate plans on June 15th, both will expire on July 15th—not August 15th.
Each new purchase resets the validity period instead of adding additional days.
❤️ What happens to unused data after my trip?
If you have remaining data left on your plan after your trip, Kolet’s Customer Care team can convert your unused data into a voucher for your next adventure!(Available for paid plans with more than 1GB remaining.)
✅ This voucher can be used toward your next data plan purchase.
✅ Simply reach out to our support team via the Kolet app to request the conversion.
📊 Track your plan’s validity & remaining data
You can check your remaining data and expiration date anytime in the Kolet app.
Make sure to check your data balance before your plan expires so you don’t miss out on the opportunity to reuse it! 🚀
📌 Heads up! The information may only become visible after you’ve used a certain amount of data. If you don’t see it right away, don’t worry, it will appear once your usage meets the threshold.
⚡ Stay connected, top up in seconds!
📱 From the Kolet App
Open the Kolet app and tap ”+ Add More Data”
Choose the data plan that suits your needs
Confirm your purchase and stay connected
💻 From Our Website
Visit our Destinations page
Select your destination and preferred data plan
Complete the checkout, and your new plan is ready to use
Need assistance? We’re here 24/7! ✨
Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents are just a tap away! 💬