💡 What's happening with my IP location?
It is correct that your IP address may not reflect your current location when using Kolet data, as our platform routes traffic through servers located in Poland and France.
This means you might see:
Websites displaying content in Polish or French.
Currency showing as Polish Złoty (PLN) or Euros (EUR).
Location-based services detecting Poland or France instead of where you actually are.
Different regional content or advertisements.
This is completely normal and doesn't affect your internet connection quality or security. We understand this may be inconvenient. Rest assured, we are addressing this issue to improve our system.
🔧 How to fix language and currency issues
1️⃣ Method 1: Manual website settings
Most websites allow you to manually adjust:
Language settings - Look for language switchers (usually in the header or footer)
Currency settings - Often found in account settings, in the header/footer, or during checkout
Region settings - Available in user preferences on most platforms
2️⃣ Method 2: Use a VPN
⚠️ To prevent Polish and French ads and incorrect currency displays on websites, you can use a VPN for better customization.
Popular free VPN options include:
Proton VPN
Windscribe
TunnelBear
Opera Browser (built-in VPN)
3️⃣ Method 3: Update location in Google
When using Google Chrome:
Go to Google.com
Do a simple research
Scroll to the bottom of the page
Look for "Update location" or "Use precise location"
Click it and allow location access
Google will use your device's GPS instead of IP location
🚨 Important considerations
Why this happens:
Kolet routes your data through servers in Poland and France
Websites detect your location based on these server locations
Your actual GPS location remains unchanged
What's not affected:
Your actual physical location
GPS-based apps (maps, ride-sharing, etc.)
Internet speed or connection quality
Security or privacy
What might be affected:
Website language preferences
Currency displays
Regional content and ads
Location-based website features
⚡ Stay connected, top up in seconds!
You can top up instantly and keep enjoying seamless connectivity.
📱 From the Kolet App:
Open the Kolet app and tap ”Destinations”.
Choose the data plan that suits your needs.
Confirm your purchase and stay connected!
💻 From Our Website:
Visit our Destinations page.
Select your destination and preferred data plan.
Complete the checkout, and your new plan is ready to use
Need assistance? We’re here 24/7! ✨
Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents are just a tap away! 💬