👨🔧 Can I install the same eSIM on multiple devices?
eSIM tech is all about flexibility, but here’s the million-dollar question: Can you install the same eSIM on more than one device? Let’s break it down.
❌ One eSIM = One device
By default, an eSIM can only be activated on one device at a time. Unlike physical SIM cards that can be moved between devices, an eSIM is digitally linked to the first device it was activated on.
⚠️ Once installed, the same eSIM profile cannot be reused on another device unless it is officially transferred with the help of the Customer Care Team
🔄 Transferring your eSIM to another device
📌 What to do if you want to transfer your Kolet eSIM
1️⃣ Do NOT delete your eSIM from your current device before contacting support.
2️⃣ Avoid using the “eSIM Quick Transfer” feature, this can disable your primary SIM, requiring you to contact your carrier to reactivate it.
3️⃣ Reach out to Kolet support to request an eSIM transfer.
4️⃣ Follow the instructions provided to install the eSIM on your new device.
⚠️ What to do If your primary SIM gets disabled the quick transfer feature on iPhone?
If you use the eSIM Quick Transfer feature on iPhone, it may automatically deactivate your primary SIM (whether it’s a physical SIM or another eSIM) without warning. This can lead to loss of service on your main number, meaning you won’t be able to make calls, send texts, or use data through your primary carrier.
In that case, you will need to contact your primary carrier to reactivate your primary line.
📱 I want to use Kolet on two devices
As the Kolet eSIM can only be used on one device at a time, there are two options if you'd like to use your data plan on two devices:
Option 1: Tethering (Hotspot) 🔗
You can share your data connection from one device to another using a hotspot. This way, your primary device shares its internet connection with your second device via Wi-Fi.
👉 Click here to learn how to set up tethering on your device.
Option 2: Create a Second Account 👤
You can use Kolet on a second device by creating a separate account:
Download the Kolet app on your second device
Create a new account with a different email address
Transfer data from your first account to your new account
Install a new eSIM on the second device
This allows both devices to have their own active eSIM and data plan.
🤔 Which option is best for me?
Choose Tethering if you only need internet on your second device occasionally and don't want to manage two accounts
Choose a Second Account if both devices need independent internet access, or if you want to split your data between two people/devices
⚡ Stay connected, top up in seconds!
You can top up instantly and keep enjoying seamless connectivity.
📱 From the Kolet App
Open the Kolet app and tap ”+ Add More Data”.
Choose the data plan that suits your needs.
Confirm your purchase and stay connected!
💻 From Our Website
Visit our Destinations page.
Select your destination and preferred data plan.
Complete the checkout, and your new plan is ready to use!
📌 Tip: Topping up automatically extends your unused data from your current plan, so you never waste a single MB! 🚀
Need assistance? We’re here 24/7! ✨
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