# Kolet Help Center > Help center for Kolet ## العربية ### 🚀 ما هي شريحة eSIM وكيف تعمل؟ - [هو Kolet؟](https://help.kolet.com/ar/articles/8656153-هو-kolet.md): فعّل eSIM في أكثر من 190 دولة. لا رسوم تجوال أو Wi-Fi عام غير موثوق! eSIM من Kolet تبقيك متصلاً دائماً أثناء السفر. - [ما هي الشريحة الإلكترونية \(eSIM\)؟](https://help.kolet.com/ar/articles/8658979-ما-هي-الشريحة-الإلكترونية-esim.md): اكتشف eSIM: كيف تعمل، لماذا هي مستقبل الاتصالات، وكيف تبقيك eSIM العالمية من Kolet متصلاً حول العالم! - [هل جهازي يدعم eSIM؟](https://help.kolet.com/ar/articles/8656190-هل-جهازي-يدعم-esim.md): تحقق مما إذا كان هاتفك يدعم eSIM ومفتوحًا للتفعيل السهل. تأكد من توافقه مع eSIM من Kolet. - [قائمة الأجهزة المتوافقة مع eSIM](https://help.kolet.com/ar/articles/10615631-قائمة-الأجهزة-المتوافقة-مع-esim.md): تحقق مما إذا كان جهازك يدعم eSIM - [ما هي شريحة Kolet العالمية؟](https://help.kolet.com/ar/articles/9103974-ما-هي-شريحة-kolet-العالمية.md): شريحة Kolet العالمية: إعداد مرة واحدة، شحن فوري، واتصال عالمي سلس، ابق متصلاً أينما سافرت. - [ما يتعلق بـ eSIM - الأسئلة الشائعة](https://help.kolet.com/ar/articles/9317286-ما-يتعلق-بـ-esim-الأسئلة-الشائعة.md): تعرف على كل شيء عن eSIM من Kolet! احصل على إجابات حول التفعيل، خطط البيانات، استخدام النقاط الساخنة والمزيد، وابقَ متصلاً في كل رحلة. - [كيف يمكنني التحقق مما إذا كان جهازي مفتوحًا لجميع الشبكات؟](https://help.kolet.com/ar/articles/8656192-كيف-يمكنني-التحقق-مما-إذا-كان-جهازي-مفتوحًا-لجميع-الشبكات.md): تعرف على كيفية التحقق من فتح جهازك لاستخدام eSIM. اتبع هذه الخطوات البسيطة لأجهزة iPhone وSamsung وPixel. - [ماذا يمكنني أن أفعل بـ 1 جيجابايت؟](https://help.kolet.com/ar/articles/9069739-ماذا-يمكنني-أن-أفعل-بـ-1-جيجابايت.md): تعد شريحة Kolet eSIM مثالية للرسائل والتصفح والبريد الإلكتروني ووسائل التواصل. تحتاج المزيد للبث بجودة عالية؟ اشحن عبر التطبيق! - [متى يبدأ خطة البيانات الخاصة بي وما هي مدة صلاحيتها؟](https://help.kolet.com/ar/articles/8656385-متى-يبدأ-خطة-البيانات-الخاصة-بي-وما-هي-مدة-صلاحيتها.md): تبدأ خطط Kolet eSIM عند استخدام أول ميجابايت. الصلاحية من 30 إلى 365 يومًا. تحقق من تفاصيل خطتك في التطبيق! - [هل ستظل بطاقة SIM الأساسية تعمل؟](https://help.kolet.com/ar/articles/8656464-هل-ستظل-بطاقة-sim-الأساسية-تعمل.md): استخدم شريحة SIM/eSIM مزدوجة للحفاظ على شريحتك الأساسية للمكالمات والرسائل واستخدم Kolet eSIM للبيانات. ابق متصلاً دون تبديل الشرائح. - [أين يمكنني استخدام شريحة eSIM الخاصة بي؟](https://help.kolet.com/ar/articles/9046860-أين-يمكنني-استخدام-شريحة-esim-الخاصة-بي.md): تعمل eSIM من Kolet في أكثر من 190 وجهة! تحقق من تطبيقنا أو موقعنا للاستمتاع باتصال عالمي سلس. - [ما هي الأسعار؟](https://help.kolet.com/ar/articles/9070453-ما-هي-الأسعار.md): تحقق من أسعار eSIM من Kolet لأكثر من 190 دولة! أسعار شفافة، بدون رسوم مخفية، وسهولة في الشحن. اختر الخطة الأنسب لرحلتك! - [بعد انتهاء الرصيد: هل سيتم تحميلي رسومًا؟](https://help.kolet.com/ar/articles/9115716-بعد-انتهاء-الرصيد-هل-سيتم-تحميلي-رسومًا.md): مع Kolet، لا رسوم مخفية ولا تجديد تلقائي! عند انتهاء البيانات، لن تُفرض رسوم إضافية. استمتع باتصال بلا قلق! - [هل أحتاج إلى تثبيت شريحة eSIM جديدة عند تغيير البلدان؟](https://help.kolet.com/ar/articles/9094474-هل-أحتاج-إلى-تثبيت-شريحة-esim-جديدة-عند-تغيير-البلدان.md): لا حاجة لإعادة تثبيت eSIM عند تغيير البلدان! فقط اشحن في تطبيق Kolet وابقَ متصلاً أينما ذهبت. - [خطط Unlimited](https://help.kolet.com/ar/articles/9526676-خطط-unlimited.md): طريقة عمل خطط Unlimited من Kolet: 5 GB يوميًا، سرعة مخفضة بعد الحصة اليومية، الوجهات المتاحة، نقطة الاتصال، البث، مشاركة البيانات والبيانات غير المستخدمة. - [8 نصائح من كوليت يجب أخذها في الاعتبار!](https://help.kolet.com/ar/articles/12434266-8-نصائح-من-كوليت-يجب-أخذها-في-الاعتبار.md): دليلك المفيد للحصول على نصائح إضافية وملاحظات مفيدة حول بطاقة eSIM من Kolet — مثالي لمستخدمي بطاقات eSIM لأول مرة! ### ✈شريك السفر - [كوليت وطيران الهند: ابقَ متصلاً، اكسب مكافآت](https://help.kolet.com/ar/articles/10753488-كوليت-وطيران-الهند-ابقَ-متصلاً-اكسب-مكافآت.md): ابقَ متصلاً واربح مكافآت: عرض خاص من Kolet وAir India - [Flying Blue: اكسب الأميال وادفع بالأميال!](https://help.kolet.com/ar/articles/10137217-flying-blue-اكسب-الأميال-وادفع-بالأميال.md): اكسب أميال Flying Blue مع Kolet! احصل على 10 أميال لكل 1 يورو عند شراء خطط البيانات وابقَ متصلاً حول العالم ✈️💙📲 - [شريك السفر: توربوباس](https://help.kolet.com/ar/articles/10031556-شريك-السفر-توربوباس.md): هل تخطط لزيارة باريس أو روما أو لندن؟ 🏛️ مع Turbopass، يمكنك الحصول على 1 جيجابايت من البيانات عبر شراكة Kolet. - [كوليت وكيوي](https://help.kolet.com/ar/articles/11425079-كوليت-وكيوي.md): ابقَ على اتصال: عرض خاص من Kolet وKiwi - [Kolet x الخطوط الجوية الفيتنامية: ابق على اتصال واكسب الأميال](https://help.kolet.com/ar/articles/11872457-kolet-x-الخطوط-الجوية-الفيتنامية-ابق-على-اتصال-واكسب-الأميال.md): تعاونت شركتا Kolet والخطوط الجوية الفيتنامية لتقديم تجربة سلسة ومتصلة للمسافرين من فيتنام وإليها ### ✨كيف أقوم بتثبيت شريحة eSIM الخاصة بي وتفعيل بياناتي؟ - [قم بتثبيت شريحة eSIM الخاصة بي وتفعيل خطة البيانات الخاصة بي](https://help.kolet.com/ar/articles/8656373-قم-بتثبيت-شريحة-esim-الخاصة-بي-وتفعيل-خطة-البيانات-الخاصة-بي.md): كيفية تثبيت شريحة Kolet الإلكترونية وتفعيل خطة البيانات الخاصة بي - [كيف يمكنني تثبيت شريحة eSIM تلقائيًا؟](https://help.kolet.com/ar/articles/9366969-كيف-يمكنني-تثبيت-شريحة-esim-تلقائيًا.md): كيفية تثبيت شريحة Kolet الإلكترونية تلقائيًا من تطبيق Kolet. - [كيفية تثبيت شريحة eSIM باستخدام رمز التفعيل؟](https://help.kolet.com/ar/articles/8661561-كيفية-تثبيت-شريحة-esim-باستخدام-رمز-التفعيل.md): تثبيت eSIM من Kolet مع رمز التفعيل - [كيفية تثبيت شريحة eSIM الخاصة بي عبر رمز QR؟](https://help.kolet.com/ar/articles/9017779-كيفية-تثبيت-شريحة-esim-الخاصة-بي-عبر-رمز-qr.md): إعداد eSIM بسهولة: دليل تركيب رمز QR - [كيف يمكنني تفعيل خطة البيانات الخاصة بي؟](https://help.kolet.com/ar/articles/9030499-كيف-يمكنني-تفعيل-خطة-البيانات-الخاصة-بي.md): تعلم كيفية تفعيل خطة بيانات eSIM من Kolet بسهولة. اتبع هذا الدليل خطوة بخطوة لضمان الاتصال في وجهتك. - [كيف يمكنني التحقق مما إذا كانت شريحة eSIM الخاصة بي مفعلة؟](https://help.kolet.com/ar/articles/8661886-كيف-يمكنني-التحقق-مما-إذا-كانت-شريحة-esim-الخاصة-بي-مفعلة.md): كيفية التحقق من تفعيل eSIM من Kolet وكيفية العثور عليها على iPhone - [كيف أعيد تثبيت شريحة eSIM الخاصة بي؟](https://help.kolet.com/ar/articles/8656210-كيف-أعيد-تثبيت-شريحة-esim-الخاصة-بي.md): تعلم كيفية إعادة تثبيت شريحة Kolet الإلكترونية بسرعة في خطوات بسيطة. - [كيف يمكنني إعداد إعدادات APN الخاصة بي؟](https://help.kolet.com/ar/articles/8656412-كيف-يمكنني-إعداد-إعدادات-apn-الخاصة-بي.md): تقوم معظم الأجهزة بتكوين إعدادات APN تلقائيًا عند تثبيت eSIM من Kolet. لا حاجة للإعداد! تعلم كيفية إدخال إعدادات APN يدويًا. - [التمييز بين eSIM و SIM الأساسية](https://help.kolet.com/ar/articles/9053778-التمييز-بين-esim-و-sim-الأساسية.md): تعرف بسهولة على شريحة Kolet eSIM الخاصة بك! تعلم كيفية التمييز بين eSIM والشريحة الأساسية على أجهزة iPhone وSamsung وGoogle Pixel. - [كيف تتجنب الرسوم على شريحة SIM الأساسية الخاصة بك؟](https://help.kolet.com/ar/articles/9537168-كيف-تتجنب-الرسوم-على-شريحة-sim-الأساسية-الخاصة-بك.md): كيف أتأكد من عدم استخدام الإنترنت على شريحة SIM الأساسية لتجنب رسوم التجوال؟ - [كيفية التنقل بين التطبيقات](https://help.kolet.com/ar/articles/9545442-كيفية-التنقل-بين-التطبيقات.md): تعلم كيفية التبديل بسهولة بين تطبيق Kolet وإعدادات هاتفك لإكمال إعداد eSIM بين التطبيقات. - [يمكنني إعادة تسمية شريحة eSIM الخاصة بي؟](https://help.kolet.com/ar/articles/9382036-يمكنني-إعادة-تسمية-شريحة-esim-الخاصة-بي.md): تعلم كيفية تسمية eSIM على iPhone وSamsung وGoogle Pixel لتبقى منظمة وسهلة الوصول. - [استخدام شريحة Kolet الإلكترونية على جهاز آخر](https://help.kolet.com/ar/articles/14321043-استخدام-شريحة-kolet-الإلكترونية-على-جهاز-آخر.md): انقل الـ eSIM بتاعي لـ جهاز تاني، أنا غيرت الجهاز. ### 🧳 كيف يمكنني إدارة خطة البيانات الخاصة بي؟ - [كيف يمكنني إعادة شحن خطة البيانات الخاصة بي؟](https://help.kolet.com/ar/articles/9013539-كيف-يمكنني-إعادة-شحن-خطة-البيانات-الخاصة-بي.md): نفدت بياناتك؟ لا مشكلة! إليك كيفية شحن خطتك 🚀 - [تستخدم iMessage على أبل؟](https://help.kolet.com/ar/articles/8656459-تستخدم-imessage-على-أبل.md): تعلم كيفية تفعيل وربط رقمك لضمان رسائل ومكالمات سلسة على iPhone عند استخدامك eSIM من Kolet! - [كم عدد شرائح eSIM التي يمكنني تثبيتها على جهازي؟](https://help.kolet.com/ar/articles/8656444-كم-عدد-شرائح-esim-التي-يمكنني-تثبيتها-على-جهازي.md): اكتشف عدد eSIMs التي يمكن لجهازك تخزينها وتفعيلها. معظم الأجهزة تدعم عدة eSIMs لكن تسمح بتفعيل 2 فقط في نفس الوقت. - [هل يمكنني تثبيت نفس الشريحة الإلكترونية على عدة أجهزة؟](https://help.kolet.com/ar/articles/8659846-هل-يمكنني-تثبيت-نفس-الشريحة-الإلكترونية-على-عدة-أجهزة.md): لا يمكن استخدام الشريحة الإلكترونية إلا على جهاز واحد في كل مرة. تعرّف على كيفية نقلها لجهاز جديد والخطوات اللازمة لذلك. - [عند العودة إلى المنزل: ماذا تفعل؟](https://help.kolet.com/ar/articles/8659860-عند-العودة-إلى-المنزل-ماذا-تفعل.md): تعلم كيفية العودة إلى شريحة SIM/eSIM الأساسية بعد السفر. قم بإيقاف تشغيل شريحة Kolet eSIM دون حذفها لتكون جاهزة للرحلات القادمة! - [كيف أتحقق من أن جهازي يعمل على 4G/5G؟](https://help.kolet.com/ar/articles/9012954-كيف-أتحقق-من-أن-جهازي-يعمل-على-4g-5g.md): تعلم كيفية التحقق من تفعيل 4G/5G على جهازك. عزز السرعة وتأكد من اتصال سلس مع شريحة Kolet الإلكترونية. - [كيفية تشغيل/إيقاف تشغيل eSIM الخاص بي؟](https://help.kolet.com/ar/articles/8681619-كيفية-تشغيل-إيقاف-تشغيل-esim-الخاص-بي.md): تعلم كيفية تفعيل وإلغاء وتعبئة شريحة Kolet بسهولة. ابقَ متصلاً في أكثر من 130 دولة بسهولة. - [كيف أحذف شريحة eSIM من جهازي؟](https://help.kolet.com/ar/articles/8659889-كيف-أحذف-شريحة-esim-من-جهازي.md): تعلم كيفية حذف شريحة Kolet الإلكترونية باستخدام دليلنا البسيط خطوة بخطوة. اتبع التعليمات السهلة لإزالة الشريحة من جهازك. - [كيفية التحقق من استخدام البيانات وإدارته](https://help.kolet.com/ar/articles/9036746-كيفية-التحقق-من-استخدام-البيانات-وإدارته.md): كيفية التحقق من استخدام البيانات وإدارتها: تتبع، حدد، وحسّن بياناتك بسهولة - [كيفية مشاركة الاتصال باستخدام نقطة الاتصال؟](https://help.kolet.com/ar/articles/10599773-كيفية-مشاركة-الاتصال-باستخدام-نقطة-الاتصال.md): هل تحتاج إلى استخدام هاتفك كجهاز مودم لربط الكمبيوتر المحمول أو جهاز آخر بالإنترنت؟ إليك كيفية تفعيل نقطة الاتصال على جهازك بخطوات بسيطة. ### 🛠️ مشاكل في شريحة eSIM الخاصة بي - [غير قادر على تثبيت شريحة Kolet الإلكترونية الخاصة بك؟](https://help.kolet.com/ar/articles/8661595-غير-قادر-على-تثبيت-شريحة-kolet-الإلكترونية-الخاصة-بك.md): هل تواجه مشكلة في تثبيت شريحة Kolet eSIM؟ قد يكون السبب عدم توافق الجهاز، قفل الشبكة، أو تثبيت سابق. - [جهازي لا يتصل بالشبكة](https://help.kolet.com/ar/articles/8661552-جهازي-لا-يتصل-بالشبكة.md): جهازي غير متصل بشبكة أو تم تعطيل التجوال لشريحة Kolet eSIM الخاصة بك. - [سرعة شبكة بطيئة.🐌](https://help.kolet.com/ar/articles/8661882-سرعة-شبكة-بطيئة.md): تعلم إصلاحات سريعة مثل التبديل اليدوي للشبكات، وضبط الإعدادات، وتحسين استقرار الاتصال. - [لا أستطيع الاتصال بالإنترنت](https://help.kolet.com/ar/articles/8666483-لا-أستطيع-الاتصال-بالإنترنت.md): قد يكون بسبب ضعف التغطية أو إعدادات البيانات أو مشاكل التجوال. تعلّم كيفية حل مشاكل الاتصال البطيء أو المنعدم. - [رمز الاستجابة السريعة الخاص بي لا يعمل](https://help.kolet.com/ar/articles/9082313-رمز-الاستجابة-السريعة-الخاص-بي-لا-يعمل.md): رمز QR لا يعمل؟ قم بتثبيت شريحة Kolet eSIM يدويًا على iPhone أو Android واتصل في ثوانٍ! 🚀 - [كيفية التقاط لقطة شاشة؟](https://help.kolet.com/ar/articles/9427701-كيفية-التقاط-لقطة-شاشة.md): التقاط لقطة شاشة بجهازك عند التواصل مع فريق خدمة العملاء. - [كيف تعرف مشغل Kolet في بلد معين؟](https://help.kolet.com/ar/articles/9545434-كيف-تعرف-مشغل-kolet-في-بلد-معين.md): تحقق من قائمة الشبكات الشريكة في تطبيق Kolet وتعلم كيفية التبديل اليدوي للشبكات لتحسين التغطية والسرعة. - [شريحة eSIM الخاصة بي محظورة برمز PIN/PUK](https://help.kolet.com/ar/articles/10079008-شريحة-esim-الخاصة-بي-محظورة-برمز-pin-puk.md): ظهور مطالبة برمز PIN أو PUK على شريحة Kolet eSIM الخاصة بك - [نقل سريع لبطاقة eSIM على iPhone](https://help.kolet.com/ar/articles/10650597-نقل-سريع-لبطاقة-esim-على-iphone.md): لا يُنصح بنقل eSIM السريع على iPhone لمستخدمي Kolet! قد يعطل هذا الميزة من Apple خطك الأساسي وكيفية استعادته. - [كيف أغير شبكة هاتفي المحمول؟](https://help.kolet.com/ar/articles/10506538-كيف-أغير-شبكة-هاتفي-المحمول.md): كيفية اختيار الشبكة يدويًا في حالة وجود مشكلة في الاتصال \(عدم وجود اتصال أو اتصال بطيء\). - [لماذا لا يظهر عنوان IP الخاص بي موقعي الحالي؟](https://help.kolet.com/ar/articles/12309735-لماذا-لا-يظهر-عنوان-ip-الخاص-بي-موقعي-الحالي.md): تعرف على سبب إظهار عنوان IP الخاص بك بولندا أو فرنسا بدلاً من موقعك الحقيقي عند استخدام Kolet. حلول عملية لمشاكل اللغة والعملة والموقع على المواقع. ### ⚙️ إعدادات تطبيق Kolet والحساب - [أحِل صديقًا واربح مكافآت مع Kolet!](https://help.kolet.com/ar/articles/9684724-أحِل-صديقًا-واربح-مكافآت-مع-kolet.md): أحِل أصدقائك إلى Kolet واربح: خصم 3 دولارات لهم، ورصيد 3 دولارات لك. لا حدود أو انتهاء! - [كيف أسجل الدخول إلى تطبيق Kolet؟](https://help.kolet.com/ar/articles/9550485-كيف-أسجل-الدخول-إلى-تطبيق-kolet.md): دليل تسجيل دخول تطبيق Kolet: لدي مشكلة في تسجيل الدخول، لا أستطيع تسجيل الدخول أو أواجه صعوبة في تسجيل الدخول. - [قم بإجراء مكالمات دولية باستخدام Kolet](https://help.kolet.com/ar/articles/8656364-قم-بإجراء-مكالمات-دولية-باستخدام-kolet.md): إجراء مكالمات دولية مباشرة من تطبيق Kolet باستخدام اتصال الإنترنت الخاص بك - [كيفية استخدام رمز ترويجي؟](https://help.kolet.com/ar/articles/11904065-كيفية-استخدام-رمز-ترويجي.md): كيفية استخدام القسيمة في تطبيق Kolet - [How to convert your unused data into Kolet Koins](https://help.kolet.com/ar/articles/12256869-how-to-convert-your-unused-data-into-kolet-koins.md): استفد إلى أقصى حد من باقة البيانات الخاصة بك ولا تضيع أي غيغابايت! - [كيف يمكنني حذف حسابي في Kolet؟](https://help.kolet.com/ar/articles/8680352-كيف-يمكنني-حذف-حسابي-في-kolet.md): كيفية حذف حسابك في Kolet: دليل خطوة بخطوة لحذف الحساب - [إلغاء الاشتراك في رسائل Kolet الإلكترونية](https://help.kolet.com/ar/articles/8684886-إلغاء-الاشتراك-في-رسائل-kolet-الإلكترونية.md): كيفية إلغاء الاشتراك في رسائل Kolet: أوقف رسائل التسويق والعروض بسهولة - [مشاركة بياناتي مع الأصدقاء والعائلة](https://help.kolet.com/ar/articles/12041445-مشاركة-بياناتي-مع-الأصدقاء-والعائلة.md): شارك جزءًا من خطة بيانات Kolet النشطة الخاصة بك بخطوات كاملة بالجيجابايت مع العائلة أو الأصدقاء - [كيفية تشغيل الإشعارات لتطبيق Kolet](https://help.kolet.com/ar/articles/9863024-كيفية-تشغيل-الإشعارات-لتطبيق-kolet.md): لا تفوت تحديثات Kolet المهمة! تعلّم كيفية تفعيل الإشعارات على أجهزة iPhone وSamsung وGoogle Pixel بخطوات بسيطة. - [تغيير لغة تطبيق Kolet](https://help.kolet.com/ar/articles/12081297-تغيير-لغة-تطبيق-kolet.md) - [الأسعار والوجهة](https://help.kolet.com/ar/articles/12164911-الأسعار-والوجهة.md) - [كيفية استخدام عملات Kolet الخاصة بك](https://help.kolet.com/ar/articles/13758607-كيفية-استخدام-عملات-kolet-الخاصة-بك.md): استخدم Kolet Koins لشراء باقات البيانات وتوفير في رحلتك القادمة. - [طرق الدفع المتاحة](https://help.kolet.com/ar/articles/13769325-طرق-الدفع-المتاحة.md): تعرّف على الطرق المختلفة التي يمكنك من خلالها دفع خطط البيانات من Kolet. - [كيفية تنزيل فواتيرك](https://help.kolet.com/ar/articles/14320732-كيفية-تنزيل-فواتيرك.md): حمّل فواتيرك مباشرةً من تطبيق Kolet ### 📄 حول - [الشروط والأحكام - Kolet](https://help.kolet.com/ar/articles/8703298-الشروط-والأحكام-kolet.md): قل وداعاً للفواتير الباهظة الثمن، وابقَ على اتصال أثناء سفرك - [سياسة الخصوصية - كوليت](https://help.kolet.com/ar/articles/8722472-سياسة-الخصوصية-كوليت.md) - [🔎 سياسة الخصوصية - مجموعة الخطوط الجوية الفرنسية KLM](https://help.kolet.com/ar/articles/10086660-سياسة-الخصوصية-مجموعة-الخطوط-الجوية-الفرنسية-klm.md) - [Notices](https://help.kolet.com/ar/articles/10159615-notices.md): إشعارات قانونية ## Português do Brasil ### 🚀 O que é um eSIM e como ele funciona? - [O que é a Kolet?](https://help.kolet.com/pt-BR/articles/8656153-o-que-e-a-kolet.md): Ative o eSIM em 190+ países. Sem taxas de roaming ou Wi-Fi público instável! O eSIM da Kolet mantém você sempre conectado nas viagens. - [O que é um eSIM?](https://help.kolet.com/pt-BR/articles/8658979-o-que-e-um-esim.md): Descubra os eSIMs: como funcionam, por que são o futuro e como o eSIM universal da Kolet mantém você conectado globalmente! - [Meu dispositivo é compatível com eSIM?](https://help.kolet.com/pt-BR/articles/8656190-meu-dispositivo-e-compativel-com-esim.md): Verifique se seu telefone suporta eSIM e está desbloqueado. Confirme a compatibilidade com o eSIM da Kolet. - [Lista de dispositivos compatíveis com o eSIM](https://help.kolet.com/pt-BR/articles/10615631-lista-de-dispositivos-compativeis-com-o-esim.md): Verifique se seu dispositivo é compatível com eSIM - [O que é o eSIM universal da Kolet?](https://help.kolet.com/pt-BR/articles/9103974-o-que-e-o-esim-universal-da-kolet.md): eSIM Universal da Kolet: Configuração única, recargas instantâneas e conectividade global, fique conectado onde quer que viaje. - [Tudo sobre o eSIM - Perguntas frequentes](https://help.kolet.com/pt-BR/articles/9317286-tudo-sobre-o-esim-perguntas-frequentes.md): Saiba tudo sobre o eSIM Kolet! Encontre respostas sobre ativação, planos de dados, uso de hotspot e mais, fique conectado em cada viagem. - [Como verificar se meu dispositivo está desbloqueado para operadora?](https://help.kolet.com/pt-BR/articles/8656192-como-verificar-se-meu-dispositivo-esta-desbloqueado-para-operadora.md): Saiba como verificar se seu dispositivo está desbloqueado para eSIM. Siga estas etapas para iPhone, Samsung e Pixel. - [O que posso fazer com 1GB?](https://help.kolet.com/pt-BR/articles/9069739-o-que-posso-fazer-com-1gb.md): O eSIM da Kolet é ideal para mensagens, navegação, e-mails e redes sociais. Precisa de mais dados para streaming HD? Recarregue no app! - [Quando começa meu plano de dados e qual é a validade?](https://help.kolet.com/pt-BR/articles/8656385-quando-comeca-meu-plano-de-dados-e-qual-e-a-validade.md): Os planos eSIM da Kolet começam ao usar o primeiro MB de dados. Validade de 30 a 365 dias. Confira os detalhes no app! - [Meu cartão SIM principal ainda funcionará?](https://help.kolet.com/pt-BR/articles/8656464-meu-cartao-sim-principal-ainda-funcionara.md): Use dual SIM/eSIM para manter seu SIM principal ativo para chamadas e SMS enquanto usa Kolet eSIM para dados. - [Onde posso usar meu eSIM?](https://help.kolet.com/pt-BR/articles/9046860-onde-posso-usar-meu-esim.md): O eSIM da Kolet funciona em 190+ destinos! Confira nosso app ou site para encontrar seu destino e aproveitar a conectividade global. - [Quais são os preços?](https://help.kolet.com/pt-BR/articles/9070453-quais-sao-os-precos.md): Confira os preços do eSIM Kolet para 190+ países! Tarifas transparentes, sem taxas ocultas e recargas fáceis. Encontre o melhor plano! - [Após o vencimento do crédito: Serei cobrado?](https://help.kolet.com/pt-BR/articles/9115716-apos-o-vencimento-do-credito-serei-cobrado.md): Com a Kolet, sem taxas ocultas e sem renovações automáticas! Após o término dos dados, sem cobranças extras. Conecte-se sem preocupações! - [É necessário instalar um novo eSIM ao mudar de país?](https://help.kolet.com/pt-BR/articles/9094474-e-necessario-instalar-um-novo-esim-ao-mudar-de-pais.md): Não precisa reinstalar seu eSIM ao mudar de país! Recarregue no app Kolet e fique conectado onde estiver. - [Planos Unlimited](https://help.kolet.com/pt-BR/articles/9526676-planos-unlimited.md): Como funcionam os planos Unlimited da Kolet: 5 GB por dia, velocidade reduzida após a franquia diária, destinos elegíveis, hotspot, streaming, compartilhamento e dados não usados. - [8 dicas da Kolet para ter em mente!](https://help.kolet.com/pt-BR/articles/12434266-8-dicas-da-kolet-para-ter-em-mente.md): Seu guia prático com dicas extras e observações úteis para o seu eSIM Kolet — perfeito para usuários iniciantes de eSIM! ### ✈ Parceiro de Viagem - [Kolet e Air India: Fique Conectado, Ganhe Recompensas](https://help.kolet.com/pt-BR/articles/10753488-kolet-e-air-india-fique-conectado-ganhe-recompensas.md): Fique Conectado & Ganhe Recompensas: Oferta Especial Kolet x Air India - [Flying Blue: Ganhe Milhas e Pague com Milhas!](https://help.kolet.com/pt-BR/articles/10137217-flying-blue-ganhe-milhas-e-pague-com-milhas.md): Ganhe e pague com Milhas Flying Blue ao comprar planos Kolet! Até 10 Milhas por €1 gasto e fique conectado no mundo todo. ✈️💙📲 - [Parceiro de Viagem: Turbopass](https://help.kolet.com/pt-BR/articles/10031556-parceiro-de-viagem-turbopass.md): Planejando explorar Paris, Roma ou Londres? 🏛️ Com Turbopass, acesse 1GB de dados via Parceria Kolet - [Kolet e Kiwi](https://help.kolet.com/pt-BR/articles/11425079-kolet-e-kiwi.md) - [Kolet x Vietnam Airlines : Fique conectado e ganhe milhas](https://help.kolet.com/pt-BR/articles/11872457-kolet-x-vietnam-airlines-fique-conectado-e-ganhe-milhas.md): A Kolet e a Vietnam Airlines se uniram para oferecer uma experiência tranquila e conectada para os viajantes que voam de e para o Vietnã ### ✨ Como instalar meu eSIM e ativar meus dados? - [Instale meu eSIM e ative meu plano de dados](https://help.kolet.com/pt-BR/articles/8656373-instale-meu-esim-e-ative-meu-plano-de-dados.md): Como instalar o eSIM da Kolet e ativar meu plano de dados - [Como instalar meu eSIM automaticamente?](https://help.kolet.com/pt-BR/articles/9366969-como-instalar-meu-esim-automaticamente.md): Como instalar meu eSIM Kolet automaticamente pelo aplicativo Kolet. - [Como instalar meu eSIM com um código de ativação?](https://help.kolet.com/pt-BR/articles/8661561-como-instalar-meu-esim-com-um-codigo-de-ativacao.md): Instalação do eSIM Kolet com código de ativação - [Como instalar meu eSIM via QR Code?](https://help.kolet.com/pt-BR/articles/9017779-como-instalar-meu-esim-via-qr-code.md): Configuração de eSIM Simplificada: Guia de Instalação via QR Code - [Como ativar meu plano de dados?](https://help.kolet.com/pt-BR/articles/9030499-como-ativar-meu-plano-de-dados.md): Aprenda a ativar seu plano de dados eSIM Kolet facilmente. Siga este guia passo a passo para garantir conectividade no destino. - [Como verificar se meu eSIM está ativado?](https://help.kolet.com/pt-BR/articles/8661886-como-verificar-se-meu-esim-esta-ativado.md): Como verificar se o eSIM da Kolet está ativado e como localizá-lo em um iPhone - [Como reinstalar meu eSIM?](https://help.kolet.com/pt-BR/articles/8656210-como-reinstalar-meu-esim.md): Aprenda a reinstalar rapidamente seu eSIM Kolet em apenas alguns passos simples. - [Como configurar as configurações do meu APN?](https://help.kolet.com/pt-BR/articles/8656412-como-configurar-as-configuracoes-do-meu-apn.md): Dispositivos configuram APN automaticamente com eSIM Kolet. Saiba inserir manualmente. - [Diferenciando eSIM e SIM Primário](https://help.kolet.com/pt-BR/articles/9053778-diferenciando-esim-e-sim-primario.md): Identifique facilmente seu eSIM Kolet! Saiba como diferenciá-lo do SIM principal no iPhone, Samsung e Google Pixel. - [Como evitar cobranças no seu SIM card principal?](https://help.kolet.com/pt-BR/articles/9537168-como-evitar-cobrancas-no-seu-sim-card-principal.md): Como garantir que não estou usando internet no meu SIM principal para evitar cobranças de roaming - [Como navegar entre aplicativos](https://help.kolet.com/pt-BR/articles/9545442-como-navegar-entre-aplicativos.md): Aprenda a alternar facilmente entre o app Kolet e as configurações do seu celular para concluir a configuração do eSIM. - [Como renomear meu eSIM?](https://help.kolet.com/pt-BR/articles/9382036-como-renomear-meu-esim.md): Aprenda a rotular seu eSIM no iPhone, Samsung e Google Pixel para mantê-lo organizado e fácil de encontrar. - [Usando seu eSIM da Kolet em outro dispositivo](https://help.kolet.com/pt-BR/articles/14321043-usando-seu-esim-da-kolet-em-outro-dispositivo.md): Transferir meu eSIM para outro, eu troquei de aparelho. ### 🧳 Como gerenciar meu plano de dados? - [Como recarregar meu plano de dados?](https://help.kolet.com/pt-BR/articles/9013539-como-recarregar-meu-plano-de-dados.md): Sem dados? Sem problemas! Veja como recarregar seu plano 🚀 - [Como usar o iMessage da Apple?](https://help.kolet.com/pt-BR/articles/8656459-como-usar-o-imessage-da-apple.md): Aprenda a ativar e vincular seu número para garantir mensagens e chamadas no iPhone com o eSIM da Kolet! - [Quantos eSIMs posso instalar no meu dispositivo?](https://help.kolet.com/pt-BR/articles/8656444-quantos-esims-posso-instalar-no-meu-dispositivo.md): Descubra quantos eSIMs seu dispositivo pode armazenar e ativar. A maioria suporta vários eSIMs, mas só 2 ativos por vez. - [Posso instalar o mesmo eSIM em vários dispositivos?](https://help.kolet.com/pt-BR/articles/8659846-posso-instalar-o-mesmo-esim-em-varios-dispositivos.md): Um eSIM só pode ser usado em um dispositivo por vez. Aprenda a transferir seu eSIM para um novo dispositivo e os passos a seguir. - [Ao Voltar para Casa: O Que Fazer?](https://help.kolet.com/pt-BR/articles/8659860-ao-voltar-para-casa-o-que-fazer.md): Aprenda a voltar para seu SIM/eSIM principal após a viagem. Desative seu eSIM Kolet sem excluí-lo e mantenha-o pronto para futuras viagens! - [Como garantir que meu dispositivo está em 4G/5G?](https://help.kolet.com/pt-BR/articles/9012954-como-garantir-que-meu-dispositivo-esta-em-4g-5g.md): Aprenda a verificar e ativar 4G/5G no seu dispositivo. Maximize a velocidade e garanta conexão contínua com o eSIM da Kolet. - [Como ativar/desativar meu eSIM?](https://help.kolet.com/pt-BR/articles/8681619-como-ativar-desativar-meu-esim.md): Aprenda a ativar, desativar e recarregar seu eSIM Kolet facilmente. Fique conectado em mais de 130 países com facilidade. - [Como excluir meu eSIM do meu dispositivo?](https://help.kolet.com/pt-BR/articles/8659889-como-excluir-meu-esim-do-meu-dispositivo.md): Aprenda a excluir seu eSIM Kolet com nosso guia passo a passo. Siga as instruções fáceis para remover o eSIM do seu dispositivo. - [Como Verificar e Gerenciar Seu Uso de Dados](https://help.kolet.com/pt-BR/articles/9036746-como-verificar-e-gerenciar-seu-uso-de-dados.md): Como Verificar e Gerenciar Uso de Dados: Acompanhe, Limite e Otimize Seus Dados Móveis Facilmente - [Como compartilhar minha conexão com um hotspot?](https://help.kolet.com/pt-BR/articles/10599773-como-compartilhar-minha-conexao-com-um-hotspot.md): Precisa usar o celular como modem para conectar outro dispositivo à internet? Veja como ativar o hotspot móvel. ### 🛠️ Problemas com meu eSIM - [Não conseguiu instalar seu eSIM Kolet?](https://help.kolet.com/pt-BR/articles/8661595-nao-conseguiu-instalar-seu-esim-kolet.md): Kolet Está com problemas para instalar seu eSIM Kolet? Pode ser incompatibilidade do dispositivo, bloqueio ou instalação anterior. - [Meu dispositivo não está se conectando a uma rede](https://help.kolet.com/pt-BR/articles/8661552-meu-dispositivo-nao-esta-se-conectando-a-uma-rede.md): Meu dispositivo não está conectado a uma rede ou o roaming está desativado para seu eSIM Kolet. - [Estou enfrentando lentidão na velocidade da rede.](https://help.kolet.com/pt-BR/articles/8661882-estou-enfrentando-lentidao-na-velocidade-da-rede.md): Aprenda soluções rápidas como trocar redes manualmente, ajustar configurações e melhorar a estabilidade da conexão. - [Não consigo me conectar à Internet](https://help.kolet.com/pt-BR/articles/8666483-nao-consigo-me-conectar-a-internet.md): Kolet eSIM sem conexão com a Internet - [Meu código QR não está funcionando](https://help.kolet.com/pt-BR/articles/9082313-meu-codigo-qr-nao-esta-funcionando.md): QR code não funciona? Instale manualmente seu eSIM Kolet no iPhone ou Android e conecte-se em segundos! 🚀 - [Como tirar uma captura de tela?](https://help.kolet.com/pt-BR/articles/9427701-como-tirar-uma-captura-de-tela.md): Tire uma captura de tela do seu dispositivo ao entrar em contato com a equipe de Atendimento ao Cliente. - [Como saber qual operadora a Kolet usa em um país específico?](https://help.kolet.com/pt-BR/articles/9545434-como-saber-qual-operadora-a-kolet-usa-em-um-pais-especifico.md): Verifique a lista de redes parceiras no app Kolet e aprenda a trocar manualmente de rede para melhor cobertura e velocidade. - [Meu eSIM está bloqueado com um código PIN/PUK](https://help.kolet.com/pt-BR/articles/10079008-meu-esim-esta-bloqueado-com-um-codigo-pin-puk.md): Vendo um aviso de PIN ou PUK no seu eSIM Kolet - [Transferência Rápida de eSIM no iPhone](https://help.kolet.com/pt-BR/articles/10650597-transferencia-rapida-de-esim-no-iphone.md): Transferência rápida de eSIM no iPhone NÃO é recomendada para usuários Kolet! Pode desativar sua linha principal e como restaurá-la. - [Como faço para mudar minha rede móvel](https://help.kolet.com/pt-BR/articles/10506538-como-faco-para-mudar-minha-rede-movel.md): Como selecionar uma rede manualmente em caso de problema de conectividade \(sem conexão ou conexão lenta\). - [Por que meu endereço IP não mostra minha localização atual?](https://help.kolet.com/pt-BR/articles/12309735-por-que-meu-endereco-ip-nao-mostra-minha-localizacao-atual.md): Saiba por que seu endereço IP mostra Polônia ou França em vez de sua localização real ao usar os dados da Kolet. Obtenha soluções práticas para corrigir problemas de idioma, moeda e localização em ... ### ⚙️ Configurações do aplicativo e da conta Kolet - [Indique um amigo e ganhe recompensas com a Kolet!](https://help.kolet.com/pt-BR/articles/9684724-indique-um-amigo-e-ganhe-recompensas-com-a-kolet.md): Indique amigos para a Kolet e ganhe recompensas! Eles recebem $3 de desconto, você ganha $3 de crédito. Sem limites, sem expiração! - [Como faço para entrar no aplicativo Kolet?](https://help.kolet.com/pt-BR/articles/9550485-como-faco-para-entrar-no-aplicativo-kolet.md): Guia de Login do App Kolet: Tenho um problema para entrar, não consigo ou estou com dificuldades para logar. - [Faça chamadas internacionais com a Kolet](https://help.kolet.com/pt-BR/articles/8656364-faca-chamadas-internacionais-com-a-kolet.md): Faça chamadas internacionais diretamente do aplicativo Kolet usando sua conexão com a internet. - [Como usar um código promocional?](https://help.kolet.com/pt-BR/articles/11904065-como-usar-um-codigo-promocional.md): Como aplicar um voucher no app Kolet - [Como converter seus dados não utilizados em Kolet Koins](https://help.kolet.com/pt-BR/articles/12256869-como-converter-seus-dados-nao-utilizados-em-kolet-koins.md): Aproveite ao máximo seu plano de dados e nunca desperdice um único GB! - [Como excluir minha conta Kolet?](https://help.kolet.com/pt-BR/articles/8680352-como-excluir-minha-conta-kolet.md): Como Excluir Sua Conta Kolet: Guia Passo a Passo para Exclusão de Conta - [Cancelar inscrição dos e-mails da Kolet](https://help.kolet.com/pt-BR/articles/8684886-cancelar-inscricao-dos-e-mails-da-kolet.md): Como cancelar a inscrição de e-mails da Kolet: Pare e-mails de marketing e promoções facilmente - [Compartilhar meus dados com amigos e familiares](https://help.kolet.com/pt-BR/articles/12041445-compartilhar-meus-dados-com-amigos-e-familiares.md): Compartilhe uma parte do seu plano de dados Kolet ativo em etapas de GB inteiros com família ou amigos - [Como Ativar Notificações no App Kolet](https://help.kolet.com/pt-BR/articles/9863024-como-ativar-notificacoes-no-app-kolet.md): Nunca perca atualizações da Kolet! Aprenda a ativar notificações no iPhone, Samsung e Google Pixel em poucos passos. - [o idioma do aplicativo Kolet](https://help.kolet.com/pt-BR/articles/12081297-o-idioma-do-aplicativo-kolet.md) - [Preços e destinos](https://help.kolet.com/pt-BR/articles/12164911-precos-e-destinos.md) - [Como Usar Seus Kolet Koins](https://help.kolet.com/pt-BR/articles/13758607-como-usar-seus-kolet-koins.md): Use seus Kolet Koins para comprar planos de dados e economizar na sua próxima viagem - [Métodos de Pagamento Disponíveis](https://help.kolet.com/pt-BR/articles/13769325-metodos-de-pagamento-disponiveis.md): Descubra as diferentes formas de pagar por seus planos de dados Kolet - [Como Baixar Suas Faturas](https://help.kolet.com/pt-BR/articles/14320732-como-baixar-suas-faturas.md): Baixe suas faturas diretamente do aplicativo Kolet ### 📄 Sobre - [Termos e condições - Kolet](https://help.kolet.com/pt-BR/articles/8703298-termos-e-condicoes-kolet.md): Termos e condições - [📚 Termos e condições - Air France KLM](https://help.kolet.com/pt-BR/articles/10086685-termos-e-condicoes-air-france-klm.md) - [Política de privacidade - Kolet](https://help.kolet.com/pt-BR/articles/8722472-politica-de-privacidade-kolet.md): Privacidade na Kolet - [🔎 Política de privacidade - Air France KLM Group](https://help.kolet.com/pt-BR/articles/10086660-politica-de-privacidade-air-france-klm-group.md) - [Avisos](https://help.kolet.com/pt-BR/articles/10159615-avisos.md): Avisos Legais ## Nederlands ### 🚀 Wat is een eSIM en hoe werkt het? - [Wat is Kolet?](https://help.kolet.com/nl/articles/8656153-wat-is-kolet.md): Activeer eSIM in 190+ landen. Geen roamingkosten of onbetrouwbare Wi-Fi! Kolet’s eSIM houdt je altijd verbonden tijdens je reizen. - [Wat is een eSIM?](https://help.kolet.com/nl/articles/8658979-wat-is-een-esim.md): Ontdek eSIMs: Hoe ze werken, waarom ze de toekomst zijn en hoe Kolet's universele eSIM je wereldwijd verbindt! - [Is mijn apparaat eSIM-compatibel?](https://help.kolet.com/nl/articles/8656190-is-mijn-apparaat-esim-compatibel.md): Controleer of je telefoon eSIM ondersteunt en ontgrendeld is voor eenvoudige activatie. Controleer compatibiliteit met Kolet eSIM. - [Lijst van eSIM-compatibele apparaten](https://help.kolet.com/nl/articles/10615631-lijst-van-esim-compatibele-apparaten.md): Controleer of uw apparaat eSIM ondersteunt - [Wat is Kolet's universele eSIM?](https://help.kolet.com/nl/articles/9103974-wat-is-kolet-s-universele-esim.md): Kolet's Universele eSIM: Eenmalige installatie, directe opwaarderingen en naadloze wereldwijde verbinding, blijf overal verbonden. - [Alles over eSIM - Veelgestelde vragen](https://help.kolet.com/nl/articles/9317286-alles-over-esim-veelgestelde-vragen.md): Ontdek alles over Kolet eSIM! Vind antwoorden over activatie, dataplan, hotspotgebruik en meer, blijf verbonden op elke reis. - [Hoe controleer ik of mijn apparaat simlockvrij is?](https://help.kolet.com/nl/articles/8656192-hoe-controleer-ik-of-mijn-apparaat-simlockvrij-is.md): Leer hoe u controleert of uw apparaat simlockvrij is voor eSIM. Volg deze stappen voor iPhone, Samsung en Pixel. - [Wat kan ik doen met 1GB?](https://help.kolet.com/nl/articles/9069739-wat-kan-ik-doen-met-1gb.md): Kolet eSIM is ideaal voor berichten, browsen, e-mails & sociale media. Meer data nodig voor HD-streaming? Vul aan in onze app! - [Wanneer begint mijn dataplan en wat is de geldigheid?](https://help.kolet.com/nl/articles/8656385-wanneer-begint-mijn-dataplan-en-wat-is-de-geldigheid.md): Kolet eSIM-plannen starten bij gebruik van je eerste MB data. Geldigheid van 30 tot 365 dagen. Bekijk je plan in de app! - [Blijft mijn primaire simkaart werken?](https://help.kolet.com/nl/articles/8656464-blijft-mijn-primaire-simkaart-werken.md): Gebruik dual SIM/eSIM om je primaire SIM actief te houden voor bellen & SMS, terwijl je Kolet eSIM voor data gebruikt. Blijf verbonden. - [Waar kan ik mijn eSIM gebruiken?](https://help.kolet.com/nl/articles/9046860-waar-kan-ik-mijn-esim-gebruiken.md): Waar kan ik Kolet gebruiken? - [Wat zijn de prijzen?](https://help.kolet.com/nl/articles/9070453-wat-zijn-de-prijzen.md): Bekijk Kolet eSIM-prijzen voor 190+ landen! Duidelijke tarieven, geen verborgen kosten en eenvoudig op te laden. - [Na het verlopen van het tegoed: Word ik in rekening gebracht?](https://help.kolet.com/nl/articles/9115716-na-het-verlopen-van-het-tegoed-word-ik-in-rekening-gebracht.md): Met Kolet geen verborgen kosten & geen automatische verlengingen! Na afloop van je data geen extra kosten. Geniet zorgeloos van verbinding! - [Moet ik een nieuwe eSIM installeren als ik van land verander?](https://help.kolet.com/nl/articles/9094474-moet-ik-een-nieuwe-esim-installeren-als-ik-van-land-verander.md): Geen herinstallatie van je eSIM nodig bij landenwissel! Vul gewoon bij in de Kolet-app en blijf overal verbonden. - [Unlimited-abonnementen](https://help.kolet.com/nl/articles/9526676-unlimited-abonnementen.md): Hoe Kolet Unlimited-abonnementen werken: 5 GB per dag, lagere snelheid na de dagelijkse bundel, beschikbare bestemmingen, hotspot, streaming, data delen en ongebruikte data. - [8 tips van Kolet om in gedachten te houden!](https://help.kolet.com/nl/articles/12434266-8-tips-van-kolet-om-in-gedachten-te-houden.md): Uw handige gids met extra tips en nuttige opmerkingen voor uw Kolet eSIM — perfect voor nieuwe eSIM-gebruikers! ### ✈ Reispartner - [Kolet en Air India: Blijf Verbonden, Verdien Beloningen](https://help.kolet.com/nl/articles/10753488-kolet-en-air-india-blijf-verbonden-verdien-beloningen.md): Blijf Verbonden & Verdien Beloningen: Kolet x Air India Speciale Aanbieding - [Flying Blue: Verdien Miles en Betaal met Miles!](https://help.kolet.com/nl/articles/10137217-flying-blue-verdien-miles-en-betaal-met-miles.md): Verdien & betaal met Flying Blue Miles bij Kolet data-abonnementen. Verdien tot 10 Miles per €1. 🌍✈️📲 - [Reispartner: Turbopass](https://help.kolet.com/nl/articles/10031556-reispartner-turbopass.md): Van plan om Parijs, Rome of Londen te verkennen? 🏛️ Met Turbopass krijg je 1GB data via de Kolet-samenwerking. - [x Vietnam Airlines : Blijf in contact & verdien mijlen](https://help.kolet.com/nl/articles/11872457-x-vietnam-airlines-blijf-in-contact-amp-verdien-mijlen.md): Kolet en Vietnam Airlines hebben de handen ineengeslagen om reizigers die van en naar Vietnam ### ✨ Hoe installeer ik mijn eSIM en activeer ik mijn gegevens? - [Installeer mijn eSIM en activeer mijn databundel](https://help.kolet.com/nl/articles/8656373-installeer-mijn-esim-en-activeer-mijn-databundel.md): Hoe installeer ik de Kolet eSIM en activeer ik mijn dataplan? - [Hoe installeer ik mijn eSIM automatisch?](https://help.kolet.com/nl/articles/9366969-hoe-installeer-ik-mijn-esim-automatisch.md): Hoe installeer ik mijn Kolet eSIM automatisch vanuit de Kolet App. - [Hoe installeer ik mijn eSIM met een activatiecode?](https://help.kolet.com/nl/articles/8661561-hoe-installeer-ik-mijn-esim-met-een-activatiecode.md): Kolet eSIM-installatie met activatiecode - [Hoe installeer ik mijn eSIM via QR-code?](https://help.kolet.com/nl/articles/9017779-hoe-installeer-ik-mijn-esim-via-qr-code.md): Eenvoudige eSIM-installatie: QR-code handleiding - [Hoe activeer ik mijn dataplan?](https://help.kolet.com/nl/articles/9030499-hoe-activeer-ik-mijn-dataplan.md): Leer hoe u moeiteloos uw Kolet eSIM-databundel activeert. Volg deze stapsgewijze handleiding voor verbinding op uw bestemming. - [Hoe controleer ik of mijn eSIM is geactiveerd?](https://help.kolet.com/nl/articles/8661886-hoe-controleer-ik-of-mijn-esim-is-geactiveerd.md): Hoe te controleren of de Kolet eSIM is geactiveerd en hoe deze op een iPhone te vinden - [Hoe installeer ik mijn eSIM opnieuw?](https://help.kolet.com/nl/articles/8656210-hoe-installeer-ik-mijn-esim-opnieuw.md): Leer hoe je snel je Kolet eSIM opnieuw installeert in een paar eenvoudige stappen. - [Hoe configureer ik mijn APN-instellingen?](https://help.kolet.com/nl/articles/8656412-hoe-configureer-ik-mijn-apn-instellingen.md): Kolet eSIM installeert APN automatisch. Geen setup nodig! Leer handmatige invoer. - [Verschil tussen eSIM en primaire SIM](https://help.kolet.com/nl/articles/9053778-verschil-tussen-esim-en-primaire-sim.md): Identificeer eenvoudig je Kolet eSIM! Leer je eSIM te onderscheiden van je primaire SIM op iPhone, Samsung en Google Pixel. - [Hoe vermijd je kosten op je primaire simkaart?](https://help.kolet.com/nl/articles/9537168-hoe-vermijd-je-kosten-op-je-primaire-simkaart.md): Hoe zorg ik ervoor dat ik geen internet gebruik op mijn primaire simkaart om roamingkosten te vermijden? - [Hoe navigeer je tussen apps](https://help.kolet.com/nl/articles/9545442-hoe-navigeer-je-tussen-apps.md): Leer eenvoudig schakelen tussen de Kolet-app en je telefooninstellingen om je eSIM-installatie tussen apps te voltooien. - [Hoe hernoem ik mijn eSIM?](https://help.kolet.com/nl/articles/9382036-hoe-hernoem-ik-mijn-esim.md): Leer hoe je je eSIM op iPhone, Samsung en Google Pixel labelt voor overzicht en vindbaarheid. - [Je Kolet eSIM gebruiken op een ander apparaat](https://help.kolet.com/nl/articles/14321043-je-kolet-esim-gebruiken-op-een-ander-apparaat.md): Overdracht van mijn eSIM naar een andere, ik heb van apparaat gewisseld ### 🧳 Hoe beheer ik mijn data-abonnement? - [Hoe vul ik mijn dataplan aan?](https://help.kolet.com/nl/articles/9013539-hoe-vul-ik-mijn-dataplan-aan.md): Bijna geen data meer? Geen probleem! Zo vul je je plan aan 🚀 - [Hoe gebruik je Apple iMessage?](https://help.kolet.com/nl/articles/8656459-hoe-gebruik-je-apple-imessage.md): Leer hoe je je nummer activeert en koppelt voor naadloze berichten en oproepen op je iPhone met Kolet eSIM! - [Hoeveel eSIM's kan ik op mijn apparaat installeren?](https://help.kolet.com/nl/articles/8656444-hoeveel-esim-s-kan-ik-op-mijn-apparaat-installeren.md): Ontdek hoeveel eSIM's uw apparaat kan opslaan en activeren. De meeste apparaten ondersteunen meerdere eSIM's, maar slechts 2 actief. - [Kan ik dezelfde eSIM op meerdere apparaten installeren?](https://help.kolet.com/nl/articles/8659846-kan-ik-dezelfde-esim-op-meerdere-apparaten-installeren.md): Een eSIM werkt op één apparaat. Leer hoe je je eSIM naar een nieuw apparaat overzet en welke stappen volgen. - [Bij thuiskomst: Wat te doen?](https://help.kolet.com/nl/articles/8659860-bij-thuiskomst-wat-te-doen.md): Leer hoe je na je reis terugschakelt naar je primaire SIM/eSIM. Schakel je Kolet eSIM uit zonder te verwijderen voor toekomstige reizen! - [Hoe zorg ik ervoor dat mijn apparaat op 4G/5G staat?](https://help.kolet.com/nl/articles/9012954-hoe-zorg-ik-ervoor-dat-mijn-apparaat-op-4g-5g-staat.md): Leer hoe je 4G/5G op je apparaat controleert en inschakelt. Maximaliseer snelheid en zorg voor naadloze verbinding met Kolet eSIM. - [Hoe schakel ik mijn eSIM in/uit?](https://help.kolet.com/nl/articles/8681619-hoe-schakel-ik-mijn-esim-in-uit.md): Leer hoe je je Kolet eSIM eenvoudig activeert, deactiveert en opwaardeert. Blijf moeiteloos verbonden in 130+ landen. - [Hoe verwijder ik mijn eSIM van mijn apparaat?](https://help.kolet.com/nl/articles/8659889-hoe-verwijder-ik-mijn-esim-van-mijn-apparaat.md): Leer hoe je je Kolet eSIM verwijdert met onze eenvoudige handleiding. Volg deze stappen om je eSIM van je apparaat te verwijderen. - [Hoe uw dataverbruik controleren en beheren](https://help.kolet.com/nl/articles/9036746-hoe-uw-dataverbruik-controleren-en-beheren.md): Hoe gegevensgebruik controleren & beheren: Volg, beperk & optimaliseer je mobiele data eenvoudig - [Hoe deel je je verbinding met een hotspot?](https://help.kolet.com/nl/articles/10599773-hoe-deel-je-je-verbinding-met-een-hotspot.md): Wil je je telefoon gebruiken als modem om je laptop of een ander apparaat met internet te verbinden? ### 🛠️ Problemen met mijn eSIM - [Kan je je Kolet eSIM niet installeren?](https://help.kolet.com/nl/articles/8661595-kan-je-je-kolet-esim-niet-installeren.md): Problemen met het installeren van je Kolet eSIM? Dit kan komen door apparaat incompatibiliteit, providerlock of eerdere installatie. - [Mijn apparaat maakt geen verbinding met een netwerk](https://help.kolet.com/nl/articles/8661552-mijn-apparaat-maakt-geen-verbinding-met-een-netwerk.md): Mijn apparaat is niet verbonden met een netwerk of roaming is uitgeschakeld voor uw Kolet eSIM. - [Ik ervaar een trage netwerksnelheid.](https://help.kolet.com/nl/articles/8661882-ik-ervaar-een-trage-netwerksnelheid.md): Leer snelle oplossingen zoals handmatig netwerken wisselen, instellingen aanpassen en de verbindingsstabiliteit verbeteren. - [Ik kan geen verbinding maken met het internet](https://help.kolet.com/nl/articles/8666483-ik-kan-geen-verbinding-maken-met-het-internet.md): Het kan komen door slechte dekking, datasettings of roamingproblemen. Leer hoe je trage of geen verbinding kunt oplossen. - [Mijn QR-code werkt niet](https://help.kolet.com/nl/articles/9082313-mijn-qr-code-werkt-niet.md): QR-code werkt niet? Installeer je Kolet eSIM handmatig op iPhone of Android en verbind in seconden! 🚀 - [Hoe maak je een screenshot?](https://help.kolet.com/nl/articles/9427701-hoe-maak-je-een-screenshot.md): Maak een screenshot met je apparaat wanneer je contact hebt met het Klantenteam. - [Hoe weet je welke operator Kolet gebruikt in een specifiek land?](https://help.kolet.com/nl/articles/9545434-hoe-weet-je-welke-operator-kolet-gebruikt-in-een-specifiek-land.md): Bekijk de lijst met partnernetwerken in de Kolet-app en leer hoe je handmatig van netwerk wisselt voor betere dekking en snelheid. - [Mijn eSIM is geblokkeerd met een PIN/PUK-code](https://help.kolet.com/nl/articles/10079008-mijn-esim-is-geblokkeerd-met-een-pin-puk-code.md): Een PIN- of PUK-melding op je Kolet eSIM zien - [eSIM Snelle Overdracht op iPhone](https://help.kolet.com/nl/articles/10650597-esim-snelle-overdracht-op-iphone.md): eSIM Snel Overzetten op iPhone wordt NIET aanbevolen voor Kolet-gebruikers! Deze Apple-functie kan uw primaire lijn uitschakelen. - [Hoe wijzig ik mijn mobiele netwerk](https://help.kolet.com/nl/articles/10506538-hoe-wijzig-ik-mijn-mobiele-netwerk.md): Hoe handmatig een netwerk selecteren bij verbindingsproblemen \(geen of trage verbinding\). - [Waarom mijn IP-adres niet mijn huidige locatie weergeeft](https://help.kolet.com/nl/articles/12309735-waarom-mijn-ip-adres-niet-mijn-huidige-locatie-weergeeft.md): Ontdek waarom je IP-adres Polen of Frankrijk toont in plaats van je werkelijke locatie bij Kolet. Praktische oplossingen voor taal-, valuta- en locatieproblemen op websites ### ⚙️ Kolet-app en accountinstellingen - [Verwijs een vriend en verdien beloningen met Kolet!](https://help.kolet.com/nl/articles/9684724-verwijs-een-vriend-en-verdien-beloningen-met-kolet.md): Verwijs vrienden naar Kolet, zij krijgen €3 korting, jij €3 tegoed. Geen limieten of vervaldatum. Deel en bespaar! - [Hoe log ik in op de Kolet-app?](https://help.kolet.com/nl/articles/9550485-hoe-log-ik-in-op-de-kolet-app.md): Kolet app Kolet App Inloggids: Ik heb een probleem met inloggen, ik kan niet inloggen of ik heb moeite met inloggen - [Maak internationale gesprekken met Kolet](https://help.kolet.com/nl/articles/8656364-maak-internationale-gesprekken-met-kolet.md): Maak internationale oproepen direct vanuit de Kolet-applicatie met uw internetverbinding. - [Hoe gebruik je een promotiecode?](https://help.kolet.com/nl/articles/11904065-hoe-gebruik-je-een-promotiecode.md): Hoe een voucher toepassen in de Kolet-app - [Hoe u uw ongebruikte data kunt omzetten in Kolet Koins.](https://help.kolet.com/nl/articles/12256869-hoe-u-uw-ongebruikte-data-kunt-omzetten-in-kolet-koins.md): Haal het maximale uit je data-abonnement en verspil geen enkele GB! - [Hoe verwijder ik mijn Kolet-account?](https://help.kolet.com/nl/articles/8680352-hoe-verwijder-ik-mijn-kolet-account.md): Hoe verwijder je je Kolet-account: Stapsgewijze handleiding voor accountverwijdering - [Afmelden voor Kolet e-mails](https://help.kolet.com/nl/articles/8684886-afmelden-voor-kolet-e-mails.md): Afmelden voor Kolet e-mails: Stop eenvoudig met marketing- en promotie-e-mails - [Deel mijn data met vrienden en familie](https://help.kolet.com/nl/articles/12041445-deel-mijn-data-met-vrienden-en-familie.md): Deel een deel van je actieve Kolet-databundel in hele GB-stappen met familie of vrienden. - [Hoe meldingen inschakelen voor de Kolet-app](https://help.kolet.com/nl/articles/9863024-hoe-meldingen-inschakelen-voor-de-kolet-app.md): Mis nooit belangrijke Kolet-updates! Leer hoe je meldingen inschakelt op iPhone, Samsung en Google Pixel in een paar stappen. - [Verander de taal van de Kolet-app](https://help.kolet.com/nl/articles/12081297-verander-de-taal-van-de-kolet-app.md) - [Prijzen en bestemmingen](https://help.kolet.com/nl/articles/12164911-prijzen-en-bestemmingen.md) - [Hoe je Je Kolet Koins Gebruikt](https://help.kolet.com/nl/articles/13758607-hoe-je-je-kolet-koins-gebruikt.md): Gebruik je Kolet Koins om dataplannen aan te schaffen en te besparen op je volgende reis. - [Betaalmethoden Beschikbaar](https://help.kolet.com/nl/articles/13769325-betaalmethoden-beschikbaar.md): Leer meer over de verschillende manieren waarop je kunt betalen voor je Kolet-data-abonnementen. - [Hoe u uw facturen kunt downloaden](https://help.kolet.com/nl/articles/14320732-hoe-u-uw-facturen-kunt-downloaden.md): Download je facturen direct vanuit de Kolet applicatie ### 📄 Over - [Algemene voorwaarden - Kolet](https://help.kolet.com/nl/articles/8703298-algemene-voorwaarden-kolet.md): Zeg vaarwel tegen hoge rekeningen, blijf verbonden wanneer je reist - [📚 Algemene voorwaarden - Air France KLM Group](https://help.kolet.com/nl/articles/10086685-algemene-voorwaarden-air-france-klm-group.md): Ga waar je maar wilt. Blijf verbonden bij aankomst. - [Privacy Policy - Kolet](https://help.kolet.com/nl/articles/8722472-privacy-policy-kolet.md): Privacy bij Kolet - [🔎 Privacybeleid - Air France KLM Group](https://help.kolet.com/nl/articles/10086660-privacybeleid-air-france-klm-group.md) - [Kennisgevingen](https://help.kolet.com/nl/articles/10159615-kennisgevingen.md): Juridische kennisgevingen ## English ### 🚀 What's an eSIM and how it works? - [What is Kolet?](https://help.kolet.com/en/articles/8656153-what-is-kolet.md): Activate eSIM in 190+ countries. No more roaming fees or unreliable public Wi-Fi! Kolet’s eSIM keeps you always connected on your travels. - [What is an eSIM?](https://help.kolet.com/en/articles/8658979-what-is-an-esim.md): Discover eSIMs: How they work, why they’re the future, and how Kolet’s universal eSIM keeps you connected worldwide! - [Is my device eSIM compatible?](https://help.kolet.com/en/articles/8656190-is-my-device-esim-compatible.md): Check if your phone supports eSIM and is unlocked for easy activation. Verify compatibility with the Kolet eSIM. - [List of eSIM compatible devices](https://help.kolet.com/en/articles/10615631-list-of-esim-compatible-devices.md): Check if your device supports eSIM - [What is Kolet's universal eSIM?](https://help.kolet.com/en/articles/9103974-what-is-kolet-s-universal-esim.md): Kolet’s Universal eSIM: One-time setup, instant top-ups, and seamless global connectivity, stay connected wherever you travel. - [All about eSIM - Frequently asked questions](https://help.kolet.com/en/articles/9317286-all-about-esim-frequently-asked-questions.md): Learn everything about Kolet eSIM! Find answers to activation, data plans, hotspot use & more, stay connected on every trip. - [How to check if my device is carrier unlocked?](https://help.kolet.com/en/articles/8656192-how-to-check-if-my-device-is-carrier-unlocked.md): Learn how to check if your device is carrier unlocked for eSIM use. Follow these simple steps for iPhone, Samsung, and Pixel devices. - [What can I do with 1GB ?](https://help.kolet.com/en/articles/9069739-what-can-i-do-with-1gb.md): Kolet eSIM is great for messaging, browsing, emails & social media. Need more data for HD streaming? Top up anytime in our app! - [When does my data plan start, and what is the validity?](https://help.kolet.com/en/articles/8656385-when-does-my-data-plan-start-and-what-is-the-validity.md): Kolet eSIM plans start when you use your first MB of data. Validity ranges from 30 to 365 days. Check your plan details in the app! - [Will my primary SIM card still work?](https://help.kolet.com/en/articles/8656464-will-my-primary-sim-card-still-work.md): Use dual SIM/eSIM to keep your primary SIM active for calls & SMS while using Kolet eSIM for data. Stay connected without swapping SIMs - [Where can I use my eSIM?](https://help.kolet.com/en/articles/9046860-where-can-i-use-my-esim.md): Kolet eSIM works in 190+ destinations! Check our app or website to find your destination and enjoy seamless global connectivity. - [What are the prices?](https://help.kolet.com/en/articles/9070453-what-are-the-prices.md): Check Kolet eSIM pricing for 190+ countries! Transparent rates, no hidden fees, and easy top-ups. Find the best plan for your trip! - [After credit expiry: Will I be charged?](https://help.kolet.com/en/articles/9115716-after-credit-expiry-will-i-be-charged.md): With Kolet, no hidden fees & no auto-renewals! Once your data expires, you won’t be charged extra. Enjoy worry-free connectivity! - [Do I need to install a New eSIM When Changing Countries?](https://help.kolet.com/en/articles/9094474-do-i-need-to-install-a-new-esim-when-changing-countries.md): No need to reinstall your eSIM when changing countries! Just top up in the Kolet app and stay connected wherever you go. - [Unlimited plans](https://help.kolet.com/en/articles/9526676-unlimited-plans.md): How Kolet Unlimited plans work: 5 GB per day, reduced speed after the daily allowance, eligible destinations, hotspot, streaming, sharing, and unused data. - [8 Kolet tips to keep in mind!](https://help.kolet.com/en/articles/12434266-8-kolet-tips-to-keep-in-mind.md): Your handy guide to extra tips and useful notes for your Kolet eSIM — perfect for first-time eSIM users! ### ✈️ Travel Partner - [Kolet and Air India: Stay Connected, Earn Rewards](https://help.kolet.com/en/articles/10753488-kolet-and-air-india-stay-connected-earn-rewards.md): Stay Connected & Earn Rewards: Kolet x Air India Special Offer - [Flying Blue: Earn Miles and Pay with Miles!](https://help.kolet.com/en/articles/10137217-flying-blue-earn-miles-and-pay-with-miles.md): Earn & pay with Flying Blue Miles when you buy Kolet data plans! Get up to 10 Miles per €1 spent & stay connected worldwide. ✈️💙📲 - [Travel Partner: Turbopass](https://help.kolet.com/en/articles/10031556-travel-partner-turbopass.md): Planning to explore Paris, Rome, or London? 🏛️ With Turbopass, you can access 1GB of data via the Kolet Partnership - [Kolet and Kiwi](https://help.kolet.com/en/articles/11425079-kolet-and-kiwi.md): Stay Connected: Kolet x Kiwi Special Offer - [Kolet x Vietnam Airlines : Stay Connected & Earn Miles](https://help.kolet.com/en/articles/11872457-kolet-x-vietnam-airlines-stay-connected-earn-miles.md): Kolet and Vietnam Airlines have teamed up to offer a smooth and connected experience for travelers flying to and from Vietnam ### ✨How to install my eSIM and activate my data? - [Install my eSIM and activate my data plan](https://help.kolet.com/en/articles/8656373-install-my-esim-and-activate-my-data-plan.md): How to install the Kolet eSIM and activate my data plan - [How to install my eSIM automatically?](https://help.kolet.com/en/articles/9366969-how-to-install-my-esim-automatically.md): How to install my Kolet eSIM automatically from the Kolet App. - [How to install my eSIM with an activation code?](https://help.kolet.com/en/articles/8661561-how-to-install-my-esim-with-an-activation-code.md): Kolet eSIM installation with activation code - [How to install my eSIM via QR Code?](https://help.kolet.com/en/articles/9017779-how-to-install-my-esim-via-qr-code.md): eSIM Setup Made Easy: QR Code Installation Guide - [How to activate my data plan?](https://help.kolet.com/en/articles/9030499-how-to-activate-my-data-plan.md): Learn how to activate your Kolet eSIM data plan effortlessly. Follow this step-by-step guide to ensure connectivity at your destination. - [How to check if my eSIM is activated?](https://help.kolet.com/en/articles/8661886-how-to-check-if-my-esim-is-activated.md): How to verify is the Kolet eSIM is activated and how locate it on an iPhone - [How to reinstall my eSIM?](https://help.kolet.com/en/articles/8656210-how-to-reinstall-my-esim.md): Learn how to quickly reinstall your Kolet eSIM in just a few simple steps - [How to configure my APN settings?](https://help.kolet.com/en/articles/8656412-how-to-configure-my-apn-settings.md): Most devices automatically configure APN settings when installing a Kolet eSIM. No setup needed! Learn how to manually enter APN settings. - [Distinguishing eSIM and Primary SIM](https://help.kolet.com/en/articles/9053778-distinguishing-esim-and-primary-sim.md): Easily identify your Kolet eSIM! Learn how to differentiate your eSIM from your primary SIM on iPhone, Samsung, and Google Pixel devices. - [How to Avoid Charges on Your Primary SIM Card?](https://help.kolet.com/en/articles/9537168-how-to-avoid-charges-on-your-primary-sim-card.md): How to make sure I'm not using internet on my primary sim card to avoid roaming charges - [How to navigate between apps](https://help.kolet.com/en/articles/9545442-how-to-navigate-between-apps.md): Learn how to easily switch between the Kolet app and your phone’s settings to complete your eSIM setup in between apps - [How to rename my eSIM?](https://help.kolet.com/en/articles/9382036-how-to-rename-my-esim.md): Learn how to label your eSIM on iPhone, Samsung, and Google Pixel to keep it organised and easy to find - [Using your Kolet eSIM on another device](https://help.kolet.com/en/articles/14321043-using-your-kolet-esim-on-another-device.md): Transfer my eSIM to another, I've changed device ### 🧳 How to manage my data plan? - [How to top up my data plan?](https://help.kolet.com/en/articles/9013539-how-to-top-up-my-data-plan.md): Running Low on Data? No Problem! Here's How to Top Up Your Plan 🚀 - [How to use Apple iMessage?](https://help.kolet.com/en/articles/8656459-how-to-use-apple-imessage.md): Learn how to activate and link your number to ensure seamless messaging and calls on your iPhone when using Kolet eSIM! - [How many eSIMs can I install on my device?](https://help.kolet.com/en/articles/8656444-how-many-esims-can-i-install-on-my-device.md): Find out how many eSIMs your device can store and activate. Most devices support multiple eSIMs but allow only 2 active at a time - [Can I Install the same eSIM on multiple device?](https://help.kolet.com/en/articles/8659846-can-i-install-the-same-esim-on-multiple-device.md): An eSIM can only be used on one device at a time. Learn how to transfer your eSIM to a new device and what steps to follow. - [When Returning Home: What to Do?](https://help.kolet.com/en/articles/8659860-when-returning-home-what-to-do.md): Learn how to switch back to your primary SIM/eSIM after travel. Turn off your Kolet eSIM without deleting it & keep it ready for future trips! - [How to ensure my device is on 4G/5G?](https://help.kolet.com/en/articles/9012954-how-to-ensure-my-device-is-on-4g-5g.md): Learn how to check and enable 4G/5G on your device. Maximise speed and ensure seamless connectivity with Kolet eSIM. - [How to Turn ON/OFF my eSIM?](https://help.kolet.com/en/articles/8681619-how-to-turn-on-off-my-esim.md): Learn how to activate, deactivate, and top up your Kolet eSIM effortlessly. Stay connected in 130+ countries with ease - [How to delete my eSIM from my device?](https://help.kolet.com/en/articles/8659889-how-to-delete-my-esim-from-my-device.md): Learn how to delete your Kolet eSIM with our simple step-by-step guide. Follow these easy instructions to remove your eSIM from your device. - [How to Check and Manage Your Data Usage](https://help.kolet.com/en/articles/9036746-how-to-check-and-manage-your-data-usage.md): How to Check & Manage Data Usage: Track, Limit & Optimise Your Mobile Data Easily - [How to Share My Connection with a Hotspot?](https://help.kolet.com/en/articles/10599773-how-to-share-my-connection-with-a-hotspot.md): Need to use your phone as a modem to connect your laptop or another device to the internet. Here’s how to enable your mobile hotspot. ### 🛠️ Issues with my eSIM - [Unable to Install your Kolet eSIM?](https://help.kolet.com/en/articles/8661595-unable-to-install-your-kolet-esim.md): Kolet Having trouble installing your Kolet eSIM? It could be due to device incompatibility, carrier lock, or previous installation. - [My device is not connecting to a network](https://help.kolet.com/en/articles/8661552-my-device-is-not-connecting-to-a-network.md): My device is not connected to a network or the roaming is disabled for your Kolet eSIM - [I am experiencing slow network speed](https://help.kolet.com/en/articles/8661882-i-am-experiencing-slow-network-speed.md): Learn quick fixes like manually switching networks, adjusting settings, and improving connection stability. - [I can't connect to the Internet](https://help.kolet.com/en/articles/8666483-i-can-t-connect-to-the-internet.md): It could be due to poor coverage, data settings, or roaming issues. Learn how to fix slow or no connection issues - [My QR Code isn't working](https://help.kolet.com/en/articles/9082313-my-qr-code-isn-t-working.md): QR code not working? Manually install your Kolet eSIM on iPhone or Android and get connected in seconds! 🚀 - [How to take a screenshot?](https://help.kolet.com/en/articles/9427701-how-to-take-a-screenshot.md): Taking a screenshot with your device when in contact with the Customer Care Team. - [How to know which operator Kolet uses for specific country?](https://help.kolet.com/en/articles/9545434-how-to-know-which-operator-kolet-uses-for-specific-country.md): Check the list of partner networks in the Kolet app and learn how to manually switch networks for better coverage and speed. - [My eSIM is Blocked with a PIN/PUK Code](https://help.kolet.com/en/articles/10079008-my-esim-is-blocked-with-a-pin-puk-code.md): Seeing a PIN or PUK prompt on your Kolet eSIM - [eSIM Quick Transfer on iPhone](https://help.kolet.com/en/articles/10650597-esim-quick-transfer-on-iphone.md): eSIM Quick Transfer on iPhone is NOT recommended for Kolet users! This Apple feature can disable your primary line and how to restore it. - [How do I change my mobile network](https://help.kolet.com/en/articles/10506538-how-do-i-change-my-mobile-network.md): How to switch a network manually in case of connectivity issue \(no connection or slow connection\). - [Why my IP address doesn't show my current location](https://help.kolet.com/en/articles/12309735-why-my-ip-address-doesn-t-show-my-current-location.md): Learn why your IP address shows Poland or France instead of your actual location when using Kolet data. Get practical solutions to fix language, currency, and location issues on websites. ### ⚙️ Kolet App & Account Settings - [Refer a friend and earn rewards with Kolet!](https://help.kolet.com/en/articles/9684724-refer-a-friend-and-earn-rewards-with-kolet.md): Refer friends to Kolet & earn rewards! They get $3 off, you get $3 credit. No limits, no expiration! Start sharing & saving today! - [How do I log in to the Kolet App?](https://help.kolet.com/en/articles/9550485-how-do-i-log-in-to-the-kolet-app.md): Kolet app Kolet App Login Guide: I have an issue logging in, I can't log in or I'm having trouble logging in - [Make international calls with Kolet](https://help.kolet.com/en/articles/8656364-make-international-calls-with-kolet.md): Make international calls directly from the Kolet app using your internet connection - [How to use a promo code?](https://help.kolet.com/en/articles/11904065-how-to-use-a-promo-code.md): How to apply a voucher on the Kolet app - [How to convert your unused data into Kolet Koins](https://help.kolet.com/en/articles/12256869-how-to-convert-your-unused-data-into-kolet-koins.md): Get the most out of your data plan and never let a single GB go to waste! - [How to delete my Kolet account?](https://help.kolet.com/en/articles/8680352-how-to-delete-my-kolet-account.md): How to Delete Your Kolet Account: Step-by-Step Guide to Account Deletion - [Unsubscribe from Kolet emails](https://help.kolet.com/en/articles/8684886-unsubscribe-from-kolet-emails.md): How to Unsubscribe from Kolet Emails: Stop Marketing & Promo Emails Easily - [Share my data with friends & family](https://help.kolet.com/en/articles/12041445-share-my-data-with-friends-family.md): Share a portion of your active Kolet data plann in whole GB steps with family or friends - [How to Turn On Notifications for the Kolet App](https://help.kolet.com/en/articles/9863024-how-to-turn-on-notifications-for-the-kolet-app.md): Never miss important Kolet updates! Learn how to enable notifications on iPhone, Samsung, and Google Pixel devices in a few simple steps. - [Change the Kolet app language](https://help.kolet.com/en/articles/12081297-change-the-kolet-app-language.md): Change the Kolet app language directly in the app settings in just a few taps. - [Prices and Destinations](https://help.kolet.com/en/articles/12164911-prices-and-destinations.md) - [How to Use Your Kolet Koins](https://help.kolet.com/en/articles/13758607-how-to-use-your-kolet-koins.md): Use your Kolet Koins to purchase data plans and save on your next trip - [Payment Methods Available](https://help.kolet.com/en/articles/13769325-payment-methods-available.md): Learn about the different ways you can pay for your Kolet data plans - [How to Download Your Invoices](https://help.kolet.com/en/articles/14320732-how-to-download-your-invoices.md): Download your invoices directly from the Kolet app ### 📄 About - [Terms & Conditions - Kolet](https://help.kolet.com/en/articles/8703298-terms-conditions-kolet.md): Say goodbye to expensive bills, stay connected when you travel - [📚 Terms & Conditions - Air France KLM Group](https://help.kolet.com/en/articles/10086685-terms-conditions-air-france-klm-group.md): Go wherever you want. On arrival, stay connected. - [Privacy Policy - Kolet](https://help.kolet.com/en/articles/8722472-privacy-policy-kolet.md): Privacy at Kolet - [🔎 Privacy Policy - Air France KLM Group](https://help.kolet.com/en/articles/10086660-privacy-policy-air-france-klm-group.md) - ["Notices"](https://help.kolet.com/en/articles/10159615-notices.md): Legal Notices ## Français ### 🚀 Premiers pas avec Kolet - [Qu'est-ce que Kolet ?](https://help.kolet.com/fr/articles/8656153-qu-est-ce-que-kolet.md): Kolet : Activation instantanée d’eSIM dans plus de 190 pays. Évitez les frais et restez connecté avec une data rapide partout dans le monde! - [Qu'est-ce qu'une eSIM ?](https://help.kolet.com/fr/articles/8658979-qu-est-ce-qu-une-esim.md): Découvrez son fonctionnement et pourquoi la eSIM Kolet simplifie la connectivité mobile - [Mon appareil est-il compatible avec l'eSIM ?](https://help.kolet.com/fr/articles/8656190-mon-appareil-est-il-compatible-avec-l-esim.md): Vérifiez si votre téléphone supporte l'eSIM et est débloqué pour une activation facile. Vérifiez la compatibilité avec l'eSIM Kolet. - [Liste des appareils compatibles eSIM](https://help.kolet.com/fr/articles/10615631-liste-des-appareils-compatibles-esim.md): Vérifiez si votre appareil prend en charge la carte eSIM - [Qu'est-ce que la eSIM universelle de Kolet?](https://help.kolet.com/fr/articles/9103974-qu-est-ce-que-la-esim-universelle-de-kolet.md): Une seule installation, des recharges instantanées et une connectivité mondiale sans interruption - [Tout savoir sur l'eSIM - Questions fréquemment posées](https://help.kolet.com/fr/articles/9317286-tout-savoir-sur-l-esim-questions-frequemment-posees.md): Découvrez tout ce qu’il faut savoir sur l’eSIM Kolet ! Activation, forfaits, partage de connexion, et plus encore, - [Vérifier si mon appareil est débloqué](https://help.kolet.com/fr/articles/8656192-verifier-si-mon-appareil-est-debloque.md): Découvrez comment vérifier si votre appareil est déverrouillé par un opérateur pour l'utilisation d'une eSIM. Suivez ces étapes simples - [Que puis-je faire avec 1 Go ?](https://help.kolet.com/fr/articles/9069739-que-puis-je-faire-avec-1-go.md): La eSIM Kolet est idéale pour la messagerie, la navigation, les e-mails et les médias sociaux. Besoin de plus de données pour le streaming HD ? Rechargez à tout moment dans notre application ! - [Quand mon forfait commence-t-il et quelle est sa durée de validité ?](https://help.kolet.com/fr/articles/8656385-quand-mon-forfait-commence-t-il-et-quelle-est-sa-duree-de-validite.md): Les forfait démarrent lorsque vous utilisez votre premier MB de données à destination. La validité varie de 30 à 365 jours. - [Puis-je garder ma SIM principale ?](https://help.kolet.com/fr/articles/8656464-puis-je-garder-ma-sim-principale.md): Utilisez Kolet eSIM pour les données tout en gardant votre SIM principale active pour appels & SMS. - [Où Puis-je Utiliser ma eSIM Kolet ?](https://help.kolet.com/fr/articles/9046860-ou-puis-je-utiliser-ma-esim-kolet.md): La eSIM Kolet fonctionne dans plus de 190 pays. Vérifiez votre destination sur notre app ou notre site pour rester connecté ! - [Quel est le prix d'un forfait ?](https://help.kolet.com/fr/articles/9070453-quel-est-le-prix-d-un-forfait.md): Consultez les tarifs eSIM Kolet pour plus de 190 pays ! - [Après l'expiration du crédit : Vais-je être facturé ?](https://help.kolet.com/fr/articles/9115716-apres-l-expiration-du-credit-vais-je-etre-facture.md): Avec Kolet, aucun frais caché et aucun renouvellement automatique ! Une fois vos données expirées, vous ne serez pas facturé en plus. - [Dois-je installer une nouvelle carte eSIM lorsque je change de pays ?](https://help.kolet.com/fr/articles/9094474-dois-je-installer-une-nouvelle-carte-esim-lorsque-je-change-de-pays.md): Installer une nouvelle eSIM en cas de changement de pays - [Forfaits Illimités](https://help.kolet.com/fr/articles/9526676-forfaits-illimites.md): Comment fonctionnent les forfaits Illimités Kolet : 5 GB par jour, débit réduit après l’enveloppe quotidienne, destinations éligibles, hotspot, streaming, partage et données inutilisées. - [8 conseils Kolet à garder en tête !](https://help.kolet.com/fr/articles/12434266-8-conseils-kolet-a-garder-en-tete.md): Votre guide pratique contenant des conseils supplémentaires et des remarques utiles pour votre eSIM Kolet — idéal pour les nouveaux utilisateurs d'eSIM ! ### ✈️ Nos Partenaires de voyage - [Kolet et Air India : Restez connecté, gagnez des récompenses](https://help.kolet.com/fr/articles/10753488-kolet-et-air-india-restez-connecte-gagnez-des-recompenses.md) - [Flying Blue : Gagnez et payez avec des Miles !](https://help.kolet.com/fr/articles/10137217-flying-blue-gagnez-et-payez-avec-des-miles.md): Gagnez et payez avec des Miles Flying Blue en achetant des forfaits Kolet ! Obtenez jusqu'à 10 Miles pour 1€ dépensé. - [Partenaire de voyage : Turbopass](https://help.kolet.com/fr/articles/10031556-partenaire-de-voyage-turbopass.md): Prévu d'explorer Paris, Rome ou Londres ? 🏛️ Avec Turbopass, accédez à 1 Go de données via le partenariat Kolet. - [Kolet et Kiwi](https://help.kolet.com/fr/articles/11425079-kolet-et-kiwi.md): Restez Connecté : Offre Spéciale Kolet x Kiwi - [Kolet x Vietnam Airlines : Restez connecté et gagnez des Miles](https://help.kolet.com/fr/articles/11872457-kolet-x-vietnam-airlines-restez-connecte-et-gagnez-des-miles.md): Kolet et Vietnam Airlines se sont associés pour offrir une expérience fluide et connectée aux voyageurs. ### 🎯 Installation et activation de ma eSIM - [Installation de l'eSIM et utilisation de mon forfait](https://help.kolet.com/fr/articles/8656373-installation-de-l-esim-et-utilisation-de-mon-forfait.md): Instructions pour activer une eSIM et le forfait qui lui est associé - [Comment installer ma eSIM automatiquement ?](https://help.kolet.com/fr/articles/9366969-comment-installer-ma-esim-automatiquement.md): Comment installer ma Kolet eSIM automatiquement à partir de l'application Kolet. - [Comment installer ma eSIM à l'aide du code ?](https://help.kolet.com/fr/articles/8661561-comment-installer-ma-esim-a-l-aide-du-code.md): Installation de la carte eSIM de Kolet avec code d'activation - [Guide d'Installation par QR Code](https://help.kolet.com/fr/articles/9017779-guide-d-installation-par-qr-code.md): L'installation de l'eSIM en toute simplicité : Guide d'installation du code QR - [Comment activer mon forfait ?](https://help.kolet.com/fr/articles/9030499-comment-activer-mon-forfait.md): Apprenez à activer votre forfait de data eSIM Kolet en toute simplicité. Suivez ce guide pas à pas pour profiter d’une connexion fluide. - [Comment vérifier que ma eSIM est-elle activée ?](https://help.kolet.com/fr/articles/8661886-comment-verifier-que-ma-esim-est-elle-activee.md): Comment vérifier si l'eSIM de Kolet est activée et comment la localiser sur un iPhone - [Comment réinstaller ma eSIM ?](https://help.kolet.com/fr/articles/8656210-comment-reinstaller-ma-esim.md): Apprenez à réinstaller rapidement votre Kolet eSIM en quelques étapes simples. - [Comment configurer mes paramètres APN ?](https://help.kolet.com/fr/articles/8656412-comment-configurer-mes-parametres-apn.md): Paramètres APN et problèmes de connexion - [Distinguer ma eSIM et ma SIM principale](https://help.kolet.com/fr/articles/9053778-distinguer-ma-esim-et-ma-sim-principale.md): Identifiez facilement votre eSIM Kolet ! Apprenez à différencier votre eSIM de votre SIM principale sur iPhone, Samsung et Pixel. - [Comment éviter les frais sur votre carte SIM principale ?](https://help.kolet.com/fr/articles/9537168-comment-eviter-les-frais-sur-votre-carte-sim-principale.md): Comment m'assurer que je n'utilise pas internet sur ma carte sim principale. - [Comment naviguer entre les applications ?](https://help.kolet.com/fr/articles/9545442-comment-naviguer-entre-les-applications.md): Apprenez à basculer facilement entre l'application Kolet et les paramètres de votre téléphone pour terminer la configuration de votre eSIM - [Comment renommer ma eSIM ?](https://help.kolet.com/fr/articles/9382036-comment-renommer-ma-esim.md): Découvrez comment étiqueter votre eSIM sur l'iPhone, Samsung et Google Pixel pour l'organiser et la retrouver facilement. - [Utilisation de votre eSIM Kolet sur un autre appareil](https://help.kolet.com/fr/articles/14321043-utilisation-de-votre-esim-kolet-sur-un-autre-appareil.md): Transférer mon eSIM vers un autre, j'ai changé d'appareil ### 🧳 Utilisation de Kolet - [Comment recharger mon forfait ?](https://help.kolet.com/fr/articles/9013539-comment-recharger-mon-forfait.md): Vous êtes à court de données ? Pas de problème ! Voici comment recharger votre forfait 🚀 - [Comment utiliser Apple iMessage ?](https://help.kolet.com/fr/articles/8656459-comment-utiliser-apple-imessage.md): Découvrez comment activer et lier votre numéro pour garantir une messagerie et des appels transparents sur votre iPhon. - [Combien d’eSIM puis-je installer sur mon appareil ?](https://help.kolet.com/fr/articles/8656444-combien-d-esim-puis-je-installer-sur-mon-appareil.md): Renseignez-vous sur le nombre d'eSIM que votre appareil peut stocker et activer. La plupart des appareils prennent en charge plusieurs eSIM - [Puis-je installer une eSIM sur plusieurs appareils ?](https://help.kolet.com/fr/articles/8659846-puis-je-installer-une-esim-sur-plusieurs-appareils.md): Une carte eSIM ne peut être utilisée que sur un seul appareil à la fois. Découvrez comment transférer votre eSIM vers un nouvel appareil. - [De retour chez vous : Que faire ?](https://help.kolet.com/fr/articles/8659860-de-retour-chez-vous-que-faire.md): Apprenez à revenir à votre carte SIM/eSIM principale après un voyage. Désactivez votre eSIM Kolet sans la supprimer - [Comment activer la 4G/5G sur mon appareil ?](https://help.kolet.com/fr/articles/9012954-comment-activer-la-4g-5g-sur-mon-appareil.md): Découvrez comment vérifier et activer la 4G/5G sur votre appareil. Maximisez la vitesse et assurez une connectivité sans faille avec Kolet - [Comment Activer/Désactiver ma eSIM?](https://help.kolet.com/fr/articles/8681619-comment-activer-desactiver-ma-esim.md): Apprenez à activer, désactiver et recharger votre eSIM Kolet sans effort. Restez connecté dans plus de 130 pays en toute simplicité - [Comment supprimer ma eSIM?](https://help.kolet.com/fr/articles/8659889-comment-supprimer-ma-esim.md): Apprenez à supprimer votre eSIM Kolet grâce à notre guide étape par étape. Suivez ces instructions simples pour supprimer votre eSIM - [Comment vérifier et gérer votre consommation de données](https://help.kolet.com/fr/articles/9036746-comment-verifier-et-gerer-votre-consommation-de-donnees.md): Comment vérifier et gérer l'utilisation des données : Suivez, limitez et optimisez vos données mobiles facilement - [Comment partager ma connexion internet ?](https://help.kolet.com/fr/articles/10599773-comment-partager-ma-connexion-internet.md): Vous avez besoin d'utiliser votre téléphone comme modem pour connecter votre ordinateur portable ou un autre appareil à l'internet. ### 🛠️ Problèmes Techniques - [Impossible d'installer l'eSIM](https://help.kolet.com/fr/articles/8661595-impossible-d-installer-l-esim.md): Kolet Vous avez des difficultés à installer votre eSIM ? Cela peut être dû à l'incompatibilité de l'appareil, au verrouillage de l'opérateu - [Mon appareil ne se connecte pas au réseau mobile](https://help.kolet.com/fr/articles/8661552-mon-appareil-ne-se-connecte-pas-au-reseau-mobile.md): Mon appareil n'est pas connecté à un réseau ou l'itinérance est désactivée pour votre eSIM Kolet. - [Mon réseau est lent](https://help.kolet.com/fr/articles/8661882-mon-reseau-est-lent.md): Apprenez des solutions rapides comme le changement manuel de réseau, le réglage des paramètres et l'amélioration la connexion. - [Je ne parviens pas me connecter à Internet](https://help.kolet.com/fr/articles/8666483-je-ne-parviens-pas-me-connecter-a-internet.md) - [Mon code QR ne fonctionne pas](https://help.kolet.com/fr/articles/9082313-mon-code-qr-ne-fonctionne-pas.md): Le code QR ne fonctionne pas ? Installez manuellement votre esim Kolet sur iPhone ou Android et connectez-vous en secondes ! 🚀 - [Comment faire une capture d'écran ?](https://help.kolet.com/fr/articles/9427701-comment-faire-une-capture-d-ecran.md): Prenez une capture d'écran avec votre appareil lors du contact avec l'équipe de service client. - [Comment savoir quel opérateur Kolet utilise pour un pays ?](https://help.kolet.com/fr/articles/9545434-comment-savoir-quel-operateur-kolet-utilise-pour-un-pays.md): Consultez la liste des réseaux partenaires dans l'application Kolet et apprenez à changer manuellement de réseau - [Ma eSIM est bloquée par un code PIN/PUK](https://help.kolet.com/fr/articles/10079008-ma-esim-est-bloquee-par-un-code-pin-puk.md): Affichage d'une invite PIN ou PUK sur votre eSIM Kolet - [eSIM Quick Transfer sur iPhone](https://help.kolet.com/fr/articles/10650597-esim-quick-transfer-sur-iphone.md): Le transfert rapide eSIM sur iPhone peut désactiver votre ligne principale. - [Comment changer de réseau mobile ?](https://help.kolet.com/fr/articles/10506538-comment-changer-de-reseau-mobile.md): Comment sélectionner un réseau manuellement en cas de soucis de connection - [Pourquoi mon adresse IP n'indique-t-elle pas ma position actuelle ?](https://help.kolet.com/fr/articles/12309735-pourquoi-mon-adresse-ip-n-indique-t-elle-pas-ma-position-actuelle.md): Découvrez pourquoi votre adresse IP affiche la Pologne ou la France au lieu de votre localisation réelle avec Kolet. Solutions pratiques pour corriger les problèmes de langue et devise. ### ⚙️ Paramètres de l'application et du compte Kolet - [Parrainez un ami et gagnez des récompenses avec Kolet !](https://help.kolet.com/fr/articles/9684724-parrainez-un-ami-et-gagnez-des-recompenses-avec-kolet.md): Recommandez Kolet à vos amis et gagnez des récompenses ! Ils obtiennent 3 $ de réduction, vous obtenez 3 $ de crédit. Sans d'expiration ! - [Comment se connecter à l'application Kolet ?](https://help.kolet.com/fr/articles/9550485-comment-se-connecter-a-l-application-kolet.md): Kolet app Guide de connexion à l'application Kolet : J'ai un problème pour me connecter, je ne peux pas me connecter ou j'ai des difficultés - [Passez des appels internationaux avec Kolet](https://help.kolet.com/fr/articles/8656364-passez-des-appels-internationaux-avec-kolet.md): Passez des appels internationaux directement depuis l'application Kolet grâce à votre connexion internet. - [Comment utiliser un code promo ?](https://help.kolet.com/fr/articles/11904065-comment-utiliser-un-code-promo.md): Comment appliquer un bon sur l'application Kolet - [Comment convertir vos données inutilisées en Kolet Koins](https://help.kolet.com/fr/articles/12256869-comment-convertir-vos-donnees-inutilisees-en-kolet-koins.md): Tirez le meilleur parti de votre forfait de données et ne laissez jamais un seul Go se perdre ! - [Comment supprimer mon compte Kolet?](https://help.kolet.com/fr/articles/8680352-comment-supprimer-mon-compte-kolet.md): Comment supprimer votre compte Kolet : Guide de suppression de compte étape par étape - [Me désabonner des e-mails Kolet](https://help.kolet.com/fr/articles/8684886-me-desabonner-des-e-mails-kolet.md): Comment se désabonner des e-mails de Kolet : Arrêter les emails marketing et promotionnels facilement - [Partager mes données avec des amis et la famille](https://help.kolet.com/fr/articles/12041445-partager-mes-donnees-avec-des-amis-et-la-famille.md): Partagez une partie de votre forfait Kolet actif en étapes de Go entières avec votre famille ou vos amis. - [Comment activer les notifications de votre application Kolet](https://help.kolet.com/fr/articles/9863024-comment-activer-les-notifications-de-votre-application-kolet.md): Ne manquez jamais les mises à jour importantes de Kolet ! Découvrez comment activer les notifications sur iPhone, Samsung et Google Pixel. - [Changer la langue de l'application Kolet](https://help.kolet.com/fr/articles/12081297-changer-la-langue-de-l-application-kolet.md) - [Prices and destinations](https://help.kolet.com/fr/articles/12164911-prices-and-destinations.md) - [Comment utiliser vos Kolet Koins](https://help.kolet.com/fr/articles/13758607-comment-utiliser-vos-kolet-koins.md): Utilisez vos Kolet Koins pour l'achat de forfait et économisez sur votre prochain voyage. - [Moyens de Paiement Disponibles](https://help.kolet.com/fr/articles/13769325-moyens-de-paiement-disponibles.md): Découvrez les différentes façons de payer vos forfaits Kolet - [Comment Télécharger Vos Factures](https://help.kolet.com/fr/articles/14320732-comment-telecharger-vos-factures.md): Téléchargez vos factures directement depuis l'application Kolet ### 📄 À propos - [Conditions générales - Kolet](https://help.kolet.com/fr/articles/8703298-conditions-generales-kolet.md): Adieu les factures salées, restez connectés en voyage - [Conditions générales - Air France KLM Group](https://help.kolet.com/fr/articles/10086685-conditions-generales-air-france-klm-group.md): Partez où vous voulez. A l’arrivée, restez connecté. - [Polique de Confidentialité - Kolet](https://help.kolet.com/fr/articles/8722472-polique-de-confidentialite-kolet.md) - [🔎 Politique de Confidentialité - Air France KLM Group](https://help.kolet.com/fr/articles/10086660-politique-de-confidentialite-air-france-klm-group.md) - [Avis](https://help.kolet.com/fr/articles/10159615-avis.md): Notifications légales ## Deutsch ### 🚀 Was ist eine eSIM und wie funktioniert sie? - [Was ist Kolet?](https://help.kolet.com/de/articles/8656153-was-ist-kolet.md): Aktivieren Sie eSIM in über 190 Ländern. Keine Roaming-Gebühren oder unzuverlässiges öffentliches WLAN mehr! Kolets eSIM hält Sie auf Reisen - [Was ist eine eSIM?](https://help.kolet.com/de/articles/8658979-was-ist-eine-esim.md): Entdecken Sie eSIMs: Wie sie funktionieren, warum sie die Zukunft sind und wie Kolets universelle eSIM Sie weltweit verbindet! - [Ist mein Gerät eSIM-kompatibel?](https://help.kolet.com/de/articles/8656190-ist-mein-gerat-esim-kompatibel.md): Prüfen Sie, ob Ihr Telefon eSIM unterstützt und entsperrt ist. Überprüfen Sie die Kompatibilität mit der Kolet eSIM. - [Liste der eSIM-kompatiblen Geräte](https://help.kolet.com/de/articles/10615631-liste-der-esim-kompatiblen-gerate.md): Überprüfen Sie, ob Ihr Gerät eSIM unterstützt - [Was ist Kolets universelle eSIM?](https://help.kolet.com/de/articles/9103974-was-ist-kolets-universelle-esim.md): Kolet's Universal eSIM: Einmalige Einrichtung, sofortige Aufladungen und nahtlose globale Konnektivität, bleiben Sie überall verbunden. - [Alles über eSIM - Häufig gestellte Fragen](https://help.kolet.com/de/articles/9317286-alles-uber-esim-haufig-gestellte-fragen.md): Erfahren Sie alles über Kolet eSIM! Finden Sie Antworten zu Aktivierung, Datentarifen, Hotspot-Nutzung & mehr, bleiben Sie auf jeder Reise v - [Wie überprüfe ich, ob mein Gerät entsperrt ist?](https://help.kolet.com/de/articles/8656192-wie-uberprufe-ich-ob-mein-gerat-entsperrt-ist.md): Lernen Sie, wie Sie prüfen, ob Ihr Gerät für die eSIM-Nutzung entsperrt ist. Folgen Sie diesen einfachen Schritten für iPhone, Samsung und P - [Was kann ich mit 1 GB machen?](https://help.kolet.com/de/articles/9069739-was-kann-ich-mit-1-gb-machen.md): Kolet eSIM ist ideal für Nachrichten, Surfen, E-Mails & soziale Medien. Mehr Daten für HD-Streaming? Jederzeit in unserer App aufladen! - [Wann beginnt mein Datentarif und wie lange ist die Gültigkeit?](https://help.kolet.com/de/articles/8656385-wann-beginnt-mein-datentarif-und-wie-lange-ist-die-gultigkeit.md): Kolet eSIM-Pläne beginnen mit der Nutzung des ersten MBs. Gültigkeit: 30 bis 365 Tage. Details in der App prüfen! - [Wird meine primäre SIM-Karte weiterhin funktionieren?](https://help.kolet.com/de/articles/8656464-wird-meine-primare-sim-karte-weiterhin-funktionieren.md): Verwenden Sie Dual-SIM/eSIM, um Ihre primäre SIM für Anrufe & SMS aktiv zu halten, während Sie Kolet eSIM für Daten nutzen. Bleiben Sie verb - [Wo kann ich meine eSIM verwenden?](https://help.kolet.com/de/articles/9046860-wo-kann-ich-meine-esim-verwenden.md): Kolet eSIM funktioniert in über 190 Zielen! Besuchen Sie unsere App oder Website, um Ihr Ziel zu finden und nahtlose globale Konnektivität z - [Was sind die Preise?](https://help.kolet.com/de/articles/9070453-was-sind-die-preise.md): Überprüfen Sie die Kolet eSIM-Preise für über 190 Länder! Transparente Tarife, keine versteckten Gebühren, einfache Aufladung. Finden Sie de - [Nach Ablauf des Guthabens: Werde ich belastet?](https://help.kolet.com/de/articles/9115716-nach-ablauf-des-guthabens-werde-ich-belastet.md): Mit Kolet keine versteckten Gebühren & keine automatische Verlängerung! Nach Ablauf Ihrer Daten keine zusätzlichen Kosten. Genießen Sie sorg - [Muss ich eine neue eSIM installieren, wenn ich das Land wechsle?](https://help.kolet.com/de/articles/9094474-muss-ich-eine-neue-esim-installieren-wenn-ich-das-land-wechsle.md): Kein erneutes Installieren der eSIM bei Länderwechsel nötig! Einfach in der Kolet-App aufladen und überall verbunden bleiben. - [Unlimited-Tarife](https://help.kolet.com/de/articles/9526676-unlimited-tarife.md): So funktionieren Kolet Unlimited-Tarife: 5 GB pro Tag, reduzierte Geschwindigkeit nach dem Tagesvolumen, verfügbare Ziele, Hotspot, Streaming, Daten teilen und ungenutzte Daten. - [8 Tipps von Kolet, die Sie beachten sollten!](https://help.kolet.com/de/articles/12434266-8-tipps-von-kolet-die-sie-beachten-sollten.md): Ihr praktischer Leitfaden mit zusätzlichen Tipps und nützlichen Hinweisen für Ihre Kolet eSIM – ideal für Erstnutzer von eSIMs! ### ✈ Reisepartner - [Kolet und Air India: Bleiben Sie verbunden, verdienen Sie Belohnungen](https://help.kolet.com/de/articles/10753488-kolet-und-air-india-bleiben-sie-verbunden-verdienen-sie-belohnungen.md): Bleiben Sie verbunden & verdienen Sie Prämien: Kolet x Air India Sonderangebot - [Flying Blue: Meilen sammeln und mit Meilen bezahlen!](https://help.kolet.com/de/articles/10137217-flying-blue-meilen-sammeln-und-mit-meilen-bezahlen.md): Verdienen & zahlen Sie mit Flying Blue Meilen beim Kauf von Kolet-Datentarifen! Erhalten Sie bis zu 10 Meilen pro ausgegebenem €1 & bleiben - [Reisepartner: Turbopass](https://help.kolet.com/de/articles/10031556-reisepartner-turbopass.md): Planen Sie, Paris, Rom oder London zu erkunden? 🏛️ Mit Turbopass erhalten Sie 1GB Daten über die Kolet-Partnerschaft. - [Kolet und Kiwi](https://help.kolet.com/de/articles/11425079-kolet-und-kiwi.md): Bleiben Sie verbunden: Kolet x Kiwi Sonderangebot - [Kolet x Vietnam Airlines: Bleiben Sie verbunden & sammeln Sie Meilen](https://help.kolet.com/de/articles/11872457-kolet-x-vietnam-airlines-bleiben-sie-verbunden-sammeln-sie-meilen.md): Kolet und Vietnam Airlines haben sich zusammengetan, um Reisenden von und nach Vietnam ein reibungsloses und vernetztes Erlebnis zu bieten. ### ✨ Wie kann ich meine eSIM installieren und meine Daten aktivieren? - [Installieren Sie meine eSIM und aktivieren Sie meinen Datentarif](https://help.kolet.com/de/articles/8656373-installieren-sie-meine-esim-und-aktivieren-sie-meinen-datentarif.md): So installieren Sie die Kolet eSIM und aktivieren Ihren Datentarif - [Wie installiere ich meine eSIM automatisch?](https://help.kolet.com/de/articles/9366969-wie-installiere-ich-meine-esim-automatisch.md): So installieren Sie Ihre Kolet eSIM automatisch über die Kolet App. - [Wie installiere ich meine eSIM mit einem Aktivierungscode?](https://help.kolet.com/de/articles/8661561-wie-installiere-ich-meine-esim-mit-einem-aktivierungscode.md): Kolet eSIM-Installation mit Aktivierungscode - [Wie installiere ich meine eSIM per QR-Code?](https://help.kolet.com/de/articles/9017779-wie-installiere-ich-meine-esim-per-qr-code.md): eSIM-Einrichtung leicht gemacht: QR-Code-Installationsanleitung - [Wie aktiviere ich meinen Datentarif?](https://help.kolet.com/de/articles/9030499-wie-aktiviere-ich-meinen-datentarif.md): Erfahren Sie, wie Sie Ihren Kolet eSIM-Datentarif mühelos aktivieren. Folgen Sie dieser Anleitung für Konnektivität am Zielort. - [Wie überprüfe ich, ob meine eSIM aktiviert ist?](https://help.kolet.com/de/articles/8661886-wie-uberprufe-ich-ob-meine-esim-aktiviert-ist.md): So überprüfen Sie, ob das Kolet eSIM aktiviert ist und wie Sie es auf einem iPhone finden. - [Wie installiere ich mein eSIM neu?](https://help.kolet.com/de/articles/8656210-wie-installiere-ich-mein-esim-neu.md): Lernen Sie, wie Sie Ihre Kolet eSIM in wenigen einfachen Schritten schnell neu installieren können. - [Wie konfiguriere ich meine APN-Einstellungen?](https://help.kolet.com/de/articles/8656412-wie-konfiguriere-ich-meine-apn-einstellungen.md): Die meisten Geräte konfigurieren APN-Einstellungen automatisch bei der Installation einer Kolet eSIM. Keine Einrichtung nötig! Erfahren Sie, - [Unterscheidung zwischen eSIM und primärer SIM](https://help.kolet.com/de/articles/9053778-unterscheidung-zwischen-esim-und-primarer-sim.md): Identifizieren Sie Ihre Kolet eSIM! Erfahren Sie, wie Sie Ihre eSIM auf iPhone, Samsung und Google Pixel von Ihrer Haupt-SIM unterscheiden. - [Wie vermeidet man Gebühren auf Ihrer primären SIM-Karte?](https://help.kolet.com/de/articles/9537168-wie-vermeidet-man-gebuhren-auf-ihrer-primaren-sim-karte.md): Wie stelle ich sicher, dass ich das Internet nicht über meine primäre SIM-Karte nutze, um Roaming-Gebühren zu vermeiden? - [So navigieren Sie zwischen Apps](https://help.kolet.com/de/articles/9545442-so-navigieren-sie-zwischen-apps.md): Erfahren Sie, wie Sie einfach zwischen der Kolet-App und den Telefoneinstellungen wechseln, um Ihr eSIM einzurichten. - [Wie benenne ich meine eSIM um?](https://help.kolet.com/de/articles/9382036-wie-benenne-ich-meine-esim-um.md): Erfahren Sie, wie Sie Ihre eSIM auf iPhone, Samsung und Google Pixel kennzeichnen, um sie organisiert und leicht auffindbar zu halten. - [Verwendung Ihrer Kolet-eSIM auf einem anderen Gerät](https://help.kolet.com/de/articles/14321043-verwendung-ihrer-kolet-esim-auf-einem-anderen-gerat.md): Übertrage meine eSIM auf ein anderes Gerät, da ich das Gerät gewechselt habe. ### 🧳 Wie kann ich meinen Datentarif verwalten? - [Wie lade ich meinen Datentarif auf?](https://help.kolet.com/de/articles/9013539-wie-lade-ich-meinen-datentarif-auf.md): Daten knapp? Kein Problem! So laden Sie Ihren Tarif auf 🚀 - [Wie benutzt man Apple iMessage?](https://help.kolet.com/de/articles/8656459-wie-benutzt-man-apple-imessage.md): Aktivieren und verknüpfen Sie Ihre Nummer für nahtlose Kolet eSIM-Nachrichten und Anrufe auf Ihrem iPhone! - [Wie viele eSIMs kann ich auf meinem Gerät installieren?](https://help.kolet.com/de/articles/8656444-wie-viele-esims-kann-ich-auf-meinem-gerat-installieren.md): Erfahren Sie, wie viele eSIMs Ihr Gerät speichern und aktivieren kann. Die meisten Geräte unterstützen mehrere eSIMs, aber nur 2 aktiv. - [Kann ich dieselbe eSIM auf mehreren Geräten installieren?](https://help.kolet.com/de/articles/8659846-kann-ich-dieselbe-esim-auf-mehreren-geraten-installieren.md): Eine eSIM kann nur auf einem Gerät gleichzeitig verwendet werden. Erfahren Sie, wie Sie Ihre eSIM auf ein neues Gerät übertragen. - [Zurück nach Hause: Was tun?](https://help.kolet.com/de/articles/8659860-zuruck-nach-hause-was-tun.md): Erfahren Sie, wie Sie nach der Reise zu Ihrer primären SIM/eSIM wechseln. Deaktivieren Sie Ihre Kolet eSIM, ohne sie zu löschen! - [Wie stelle ich sicher, dass mein Gerät auf 4G/5G ist?](https://help.kolet.com/de/articles/9012954-wie-stelle-ich-sicher-dass-mein-gerat-auf-4g-5g-ist.md): Erfahren Sie, wie Sie 4G/5G auf Ihrem Gerät aktivieren. Maximieren Sie die Geschwindigkeit und Konnektivität mit Kolet eSIM. - [Wie schalte ich meine eSIM ein/aus?](https://help.kolet.com/de/articles/8681619-wie-schalte-ich-meine-esim-ein-aus.md): Erfahren Sie, wie Sie Ihre Kolet eSIM mühelos aktivieren, deaktivieren und aufladen. Bleiben Sie in über 130 Ländern verbunden. - [Wie lösche ich meine eSIM von meinem Gerät?](https://help.kolet.com/de/articles/8659889-wie-losche-ich-meine-esim-von-meinem-gerat.md): Lernen Sie, wie Sie Ihre Kolet eSIM löschen. Folgen Sie unserer einfachen Anleitung, um die eSIM von Ihrem Gerät zu entfernen. - [So überprüfen und verwalten Sie Ihren Datenverbrauch](https://help.kolet.com/de/articles/9036746-so-uberprufen-und-verwalten-sie-ihren-datenverbrauch.md): Datenverbrauch prüfen & verwalten: Mobildaten einfach verfolgen, begrenzen & optimieren - [Wie teile ich meine Verbindung mit einem Hotspot?](https://help.kolet.com/de/articles/10599773-wie-teile-ich-meine-verbindung-mit-einem-hotspot.md): Müssen Sie Ihr Telefon als Modem nutzen, um Laptop oder Gerät zu verbinden? So aktivieren Sie Ihren mobilen Hotspot. ### 🛠️ Probleme mit meiner eSIM - [Kann Ihre Kolet eSIM nicht installiert werden?](https://help.kolet.com/de/articles/8661595-kann-ihre-kolet-esim-nicht-installiert-werden.md): Probleme bei der Installation Ihrer Kolet eSIM? Mögliche Ursachen: Geräteinkompatibilität, Netzsperre oder vorherige Installation. - [Mein Gerät verbindet sich nicht mit einem Netzwerk](https://help.kolet.com/de/articles/8661552-mein-gerat-verbindet-sich-nicht-mit-einem-netzwerk.md): Mein Gerät ist nicht mit einem Netzwerk verbunden oder das Roaming für Ihre Kolet eSIM ist deaktiviert. - [Ich erlebe langsame Netzwerkgeschwindigkeit](https://help.kolet.com/de/articles/8661882-ich-erlebe-langsame-netzwerkgeschwindigkeit.md): Schnelle Lösungen: Netzwerke manuell wechseln, Einstellungen anpassen und Verbindungsstabilität verbessern. - [Ich kann keine Verbindung zum Internet herstellen](https://help.kolet.com/de/articles/8666483-ich-kann-keine-verbindung-zum-internet-herstellen.md): Es könnte an schlechter Abdeckung, Dateneinstellungen oder Roaming-Problemen liegen. Erfahren Sie, wie Sie langsame oder keine Verbindung be - [Mein QR-Code funktioniert nicht](https://help.kolet.com/de/articles/9082313-mein-qr-code-funktioniert-nicht.md): QR-Code funktioniert nicht? Installieren Sie Ihr Kolet eSIM manuell auf iPhone oder Android und verbinden Sie sich in Sekunden! 🚀 - [Wie macht man einen Screenshot?](https://help.kolet.com/de/articles/9427701-wie-macht-man-einen-screenshot.md): Machen Sie einen Screenshot mit Ihrem Gerät, wenn Sie mit dem Kundenservice-Team in Kontakt sind. - [Wie erfahre ich, welchen Betreiber Kolet in einem bestimmten Land nutzt?](https://help.kolet.com/de/articles/9545434-wie-erfahre-ich-welchen-betreiber-kolet-in-einem-bestimmten-land-nutzt.md): Überprüfen Sie die Liste der Partnernetzwerke in der Kolet-App und erfahren Sie, wie Sie manuell Netzwerke für bessere Abdeckung und Geschwi - [Meine eSIM ist mit einem PIN/PUK-Code blockiert](https://help.kolet.com/de/articles/10079008-meine-esim-ist-mit-einem-pin-puk-code-blockiert.md): Anzeige einer PIN- oder PUK-Aufforderung auf Ihrer Kolet eSIM - [eSIM-Schnellübertragung auf dem iPhone](https://help.kolet.com/de/articles/10650597-esim-schnellubertragung-auf-dem-iphone.md): eSIM-Schnellübertragung auf dem iPhone wird für Kolet-Nutzer NICHT empfohlen! Diese Apple-Funktion kann Ihre Hauptleitung deaktivieren. - [Wie ändere ich mein Mobilfunknetz](https://help.kolet.com/de/articles/10506538-wie-andere-ich-mein-mobilfunknetz.md): So wählen Sie ein Netzwerk manuell aus, wenn es Verbindungsprobleme gibt \(keine Verbindung oder langsame Verbindung\). - [Warum zeigt meine IP-Adresse nicht meinen aktuellen Standort an](https://help.kolet.com/de/articles/12309735-warum-zeigt-meine-ip-adresse-nicht-meinen-aktuellen-standort-an.md): Erfahren Sie, warum Ihre IP-Adresse Polen oder Frankreich anzeigt, statt Ihres tatsächlichen Standorts bei der Nutzung von Kolet-Daten. Prak ### ⚙️Kolet-App und Kontoeinstellungen - [Empfehlen Sie einen Freund und verdienen Sie Belohnungen mit Kolet!](https://help.kolet.com/de/articles/9684724-empfehlen-sie-einen-freund-und-verdienen-sie-belohnungen-mit-kolet.md): Empfehlen Sie Freunde an Kolet & verdienen Sie Belohnungen! Sie erhalten 3 $ Rabatt, Sie 3 $ Guthaben. Keine Grenzen, kein Ablauf! Teilen & - [Wie melde ich mich bei der Kolet-App an?](https://help.kolet.com/de/articles/9550485-wie-melde-ich-mich-bei-der-kolet-app-an.md): Kolet App Login-Anleitung: Ich habe ein Problem beim Einloggen, kann mich nicht einloggen oder habe Schwierigkeiten beim Einloggen. - [Führen Sie internationale Anrufe mit Kolet](https://help.kolet.com/de/articles/8656364-fuhren-sie-internationale-anrufe-mit-kolet.md): Führen Sie internationale Anrufe direkt über die Kolet-Anwendung unter Verwendung Ihrer Internetverbindung. - [Wie verwendet man einen Promo-Code?](https://help.kolet.com/de/articles/11904065-wie-verwendet-man-einen-promo-code.md): Wie man einen Gutschein in der Kolet-App einlöst - [So wandeln Sie Ihre ungenutzten Daten in Kolet Koins um](https://help.kolet.com/de/articles/12256869-so-wandeln-sie-ihre-ungenutzten-daten-in-kolet-koins-um.md): Nutzen Sie Ihren Datentarif optimal und verschwenden Sie keinen einzigen GB! - [Wie lösche ich mein Kolet-Konto?](https://help.kolet.com/de/articles/8680352-wie-losche-ich-mein-kolet-konto.md): So löschen Sie Ihr Kolet-Konto: Schritt-für-Schritt-Anleitung zur Kontolöschung - [Von Kolet-E-Mails abmelden](https://help.kolet.com/de/articles/8684886-von-kolet-e-mails-abmelden.md): So kündigen Sie Kolet-E-Mails ab: Marketing- & Promo-E-Mails einfach stoppen - [Meine Daten mit Freunden und Familie teilen](https://help.kolet.com/de/articles/12041445-meine-daten-mit-freunden-und-familie-teilen.md): Teilen Sie einen Teil Ihres aktiven Kolet-Datenplans in ganzen GB-Schritten mit Familie oder Freunden. - [So aktivieren Sie Benachrichtigungen für die Kolet-App](https://help.kolet.com/de/articles/9863024-so-aktivieren-sie-benachrichtigungen-fur-die-kolet-app.md): Verpassen Sie keine wichtigen Kolet-Updates! Erfahren Sie, wie Sie Benachrichtigungen auf iPhone, Samsung und Google Pixel in wenigen Schrit - [Ändern Sie die Sprache der Kolet-App](https://help.kolet.com/de/articles/12081297-andern-sie-die-sprache-der-kolet-app.md): Ändere Kolets Sprache auf iPhone, Samsung oder Google Pixel. Wechsle die App-Sprache mit wenigen Klicks. - [Prices and destinations](https://help.kolet.com/de/articles/12164911-prices-and-destinations.md) - [So verwenden Sie Ihre Kolet-Koins](https://help.kolet.com/de/articles/13758607-so-verwenden-sie-ihre-kolet-koins.md): Verwenden Sie Ihre Kolet-Koins, um Datenpläne zu kaufen und bei Ihrer nächsten Reise zu sparen. - [Verfügbare Zahlungsmethoden](https://help.kolet.com/de/articles/13769325-verfugbare-zahlungsmethoden.md): Erfahren Sie mehr über die verschiedenen Zahlungsmöglichkeiten für Ihre Kolet-Datenpläne. - [So laden Sie Ihre Rechnungen herunter](https://help.kolet.com/de/articles/14320732-so-laden-sie-ihre-rechnungen-herunter.md): Laden Sie Ihre Rechnungen direkt aus der Kolet-Anwendung herunter. ### 📄 Über - [Bedingungen und Konditionen - Kolet](https://help.kolet.com/de/articles/8703298-bedingungen-und-konditionen-kolet.md) - [📚 Bedingungen und Konditionen - Air France KLM Group](https://help.kolet.com/de/articles/10086685-bedingungen-und-konditionen-air-france-klm-group.md) - [Privacy Policy - Kolet](https://help.kolet.com/de/articles/8722472-privacy-policy-kolet.md) - [🔎 Datenschutzrichtlinie - Air France KLM Gruppe](https://help.kolet.com/de/articles/10086660-datenschutzrichtlinie-air-france-klm-gruppe.md) - [Hinweise](https://help.kolet.com/de/articles/10159615-hinweise.md): Rechtliche Hinweise ## Italiano ### 🚀 Che cos'è una eSIM e come funziona? - [Che cos'è Kolet?](https://help.kolet.com/it/articles/8656153-che-cos-e-kolet.md): Attiva eSIM in oltre 190 paesi. Niente più costi di roaming o Wi-Fi pubblico inaffidabile! L'eSIM di Kolet ti mantiene sempre connesso in vi - [Che cos'è un eSIM?](https://help.kolet.com/it/articles/8658979-che-cos-e-un-esim.md): Scopri le eSIM: come funzionano, perché sono il futuro e come l'eSIM universale di Kolet ti mantiene connesso in tutto il mondo! - [Il mio dispositivo è compatibile con eSIM?](https://help.kolet.com/it/articles/8656190-il-mio-dispositivo-e-compatibile-con-esim.md): Verifica se il tuo telefono supporta eSIM ed è sbloccato per un'attivazione facile. Controlla la compatibilità con Kolet eSIM. - [Elenco dei dispositivi compatibili con eSIM](https://help.kolet.com/it/articles/10615631-elenco-dei-dispositivi-compatibili-con-esim.md): Verifica se il tuo dispositivo supporta eSIM - [Cos'è l'eSIM universale di Kolet?](https://help.kolet.com/it/articles/9103974-cos-e-l-esim-universale-di-kolet.md): Kolet’s Universal eSIM: Configurazione unica, ricariche istantanee e connettività globale senza interruzioni, resta connesso ovunque tu vada - [Tutto sull'eSIM - Domande frequenti](https://help.kolet.com/it/articles/9317286-tutto-sull-esim-domande-frequenti.md): Scopri tutto su Kolet eSIM! Trova risposte su attivazione, piani dati, uso hotspot e altro, resta connesso in ogni viaggio. - [Come verificare se il mio dispositivo è sbloccato dall'operatore?](https://help.kolet.com/it/articles/8656192-come-verificare-se-il-mio-dispositivo-e-sbloccato-dall-operatore.md): Scopri come verificare se il tuo dispositivo è sbloccato per l'uso di eSIM. Segui questi semplici passaggi per iPhone, Samsung e Pixel. - [Cosa posso fare con 1GB?](https://help.kolet.com/it/articles/9069739-cosa-posso-fare-con-1gb.md): Kolet eSIM è perfetto per messaggi, navigazione, email e social. Serve più dati per streaming HD? Ricarica in qualsiasi momento nella nostra - [Quando inizia il mio piano dati e qual è la sua validità?](https://help.kolet.com/it/articles/8656385-quando-inizia-il-mio-piano-dati-e-qual-e-la-sua-validita.md): I piani eSIM di Kolet iniziano con il primo MB di dati. Validità da 30 a 365 giorni. Controlla i dettagli del piano nell'app! - [La mia scheda SIM principale funzionerà ancora?](https://help.kolet.com/it/articles/8656464-la-mia-scheda-sim-principale-funzionera-ancora.md): Usa dual SIM/eSIM per mantenere attiva la SIM principale per chiamate e SMS mentre usi Kolet eSIM per i dati. Resta connesso senza cambiare - [Dove posso utilizzare la mia eSIM?](https://help.kolet.com/it/articles/9046860-dove-posso-utilizzare-la-mia-esim.md): Kolet eSIM funziona in oltre 190 destinazioni! Controlla la nostra app o sito per trovare la tua destinazione e godere di connettività globa - [Quali sono i prezzi?](https://help.kolet.com/it/articles/9070453-quali-sono-i-prezzi.md): Controlla i prezzi eSIM Kolet per oltre 190 paesi! Tariffe trasparenti, senza costi nascosti e ricariche facili. Trova il piano migliore per - [Dopo la scadenza del credito: Verrò addebitato?](https://help.kolet.com/it/articles/9115716-dopo-la-scadenza-del-credito-verro-addebitato.md): Con Kolet, nessuna tassa nascosta e nessun rinnovo automatico! Una volta scaduti i dati, non ci sono costi extra. Goditi la connessione senz - [È necessario installare una nuova eSIM quando si cambia paese?](https://help.kolet.com/it/articles/9094474-e-necessario-installare-una-nuova-esim-quando-si-cambia-paese.md): Non serve reinstallare l'eSIM cambiando paese! Ricarica nell'app Kolet e resta connesso ovunque tu vada. - [Piani Unlimited](https://help.kolet.com/it/articles/9526676-piani-unlimited.md): Come funzionano i piani Unlimited Kolet: 5 GB al giorno, velocità ridotta dopo la soglia giornaliera, destinazioni disponibili, hotspot, streaming, condivisione e dati non utilizzati. - [8 consigli di Kolet da tenere a mente!](https://help.kolet.com/it/articles/12434266-8-consigli-di-kolet-da-tenere-a-mente.md): La tua guida pratica con suggerimenti extra e note utili per la tua eSIM Kolet –– perfetta per chi usa una eSIM per la prima volta! ### ✈ Compagno di viaggio - [Kolet e Air India: Resta Connesso, Guadagna Premi](https://help.kolet.com/it/articles/10753488-kolet-e-air-india-resta-connesso-guadagna-premi.md): Rimani Connesso e Guadagna Premi: Offerta Speciale Kolet x Air India - [Flying Blue: Guadagna Miglia e Paga con Miglia!](https://help.kolet.com/it/articles/10137217-flying-blue-guadagna-miglia-e-paga-con-miglia.md): Guadagna e paga con le Miglia Flying Blue acquistando piani dati Kolet! Ottieni fino a 10 Miglia per ogni €1 speso e resta connesso ovunque. - [Partner di Viaggio: Turbopass](https://help.kolet.com/it/articles/10031556-partner-di-viaggio-turbopass.md): Pianifichi di esplorare Parigi, Roma o Londra? 🏛️ Con Turbopass, accedi a 1GB di dati tramite la partnership con Kolet. - [Kolet e Kiwi](https://help.kolet.com/it/articles/11425079-kolet-e-kiwi.md): Rimani Connesso: Offerta Speciale Kolet x Kiwi - [Kolet x Vietnam Airlines: Resta Connesso e Guadagna Miglia](https://help.kolet.com/it/articles/11872457-kolet-x-vietnam-airlines-resta-connesso-e-guadagna-miglia.md): Kolet e Vietnam Airlines si sono unite per offrire un'esperienza fluida e connessa ai viaggiatori da e per il Vietnam. ### ✨ Come installare la mia eSIM e attivare i miei dati - [Installa la mia eSIM e attiva il mio piano dati](https://help.kolet.com/it/articles/8656373-installa-la-mia-esim-e-attiva-il-mio-piano-dati.md): Come installare l'eSIM Kolet e attivare il mio piano dati - [Come installare automaticamente la mia eSIM?](https://help.kolet.com/it/articles/9366969-come-installare-automaticamente-la-mia-esim.md): Come installare automaticamente la mia eSIM Kolet dall'app Kolet. - [Come installare la mia eSIM con un codice di attivazione?](https://help.kolet.com/it/articles/8661561-come-installare-la-mia-esim-con-un-codice-di-attivazione.md): Installazione eSIM Kolet con codice di attivazione - [Come installare la mia eSIM tramite QR Code?](https://help.kolet.com/it/articles/9017779-come-installare-la-mia-esim-tramite-qr-code.md): Configurazione eSIM Semplificata: Guida all'Installazione con Codice QR - [Come attivare il mio piano dati?](https://help.kolet.com/it/articles/9030499-come-attivare-il-mio-piano-dati.md): Scopri come attivare facilmente il tuo piano dati Kolet eSIM. Segui questa guida passo-passo per garantire la connettività a destinazione. - [Come verificare se la mia eSIM è attivata?](https://help.kolet.com/it/articles/8661886-come-verificare-se-la-mia-esim-e-attivata.md): Come verificare se l'eSIM Kolet è attivata e come trovarla su un iPhone. - [Come reinstallare il mio eSIM?](https://help.kolet.com/it/articles/8656210-come-reinstallare-il-mio-esim.md): Scopri come reinstallare rapidamente la tua eSIM Kolet in pochi semplici passaggi - [Come configurare le impostazioni APN?](https://help.kolet.com/it/articles/8656412-come-configurare-le-impostazioni-apn.md): La maggior parte dei dispositivi configura automaticamente le impostazioni APN con una eSIM Kolet. Nessuna configurazione necessaria! Scopri - [Distinguere tra eSIM e SIM primaria](https://help.kolet.com/it/articles/9053778-distinguere-tra-esim-e-sim-primaria.md): Identifica facilmente la tua eSIM Kolet! Scopri come differenziare la tua eSIM dalla SIM principale su iPhone, Samsung e Google Pixel. - [Come Evitare Addebiti sulla Tua SIM Principale?](https://help.kolet.com/it/articles/9537168-come-evitare-addebiti-sulla-tua-sim-principale.md): Come assicurarsi di non usare internet sulla SIM principale per evitare costi di roaming - [Come navigare tra le app](https://help.kolet.com/it/articles/9545442-come-navigare-tra-le-app.md): Scopri come passare facilmente dall'app Kolet alle impostazioni del telefono per completare la configurazione eSIM tra le app. - [Come rinominare la mia eSIM?](https://help.kolet.com/it/articles/9382036-come-rinominare-la-mia-esim.md): Scopri come etichettare la tua eSIM su iPhone, Samsung e Google Pixel per mantenerla organizzata e facile da trovare - [Utilizzare la tua eSIM Kolet su un altro dispositivo](https://help.kolet.com/it/articles/14321043-utilizzare-la-tua-esim-kolet-su-un-altro-dispositivo.md): Trasferisci la mia eSIM a un altro, ho cambiato dispositivo. ### 🧳 Come gestire il mio piano dati - [Come ricaricare il mio piano dati?](https://help.kolet.com/it/articles/9013539-come-ricaricare-il-mio-piano-dati.md): Hai pochi dati? Nessun problema! Ecco come ricaricare il tuo piano 🚀 - [Come utilizzare Apple iMessage?](https://help.kolet.com/it/articles/8656459-come-utilizzare-apple-imessage.md): Scopri come attivare e collegare il tuo numero per garantire messaggi e chiamate senza interruzioni su iPhone con Kolet eSIM! - [Quante eSIM posso installare sul mio dispositivo?](https://help.kolet.com/it/articles/8656444-quante-esim-posso-installare-sul-mio-dispositivo.md): Scopri quante eSIM il tuo dispositivo può memorizzare e attivare. La maggior parte supporta più eSIM, ma ne consente solo 2 attive alla volt - [Posso installare la stessa eSIM su più dispositivi?](https://help.kolet.com/it/articles/8659846-posso-installare-la-stessa-esim-su-piu-dispositivi.md): Un eSIM può essere utilizzato su un solo dispositivo alla volta. Scopri come trasferire il tuo eSIM su un nuovo dispositivo e quali passi se - [Al Rientro a Casa: Cosa Fare?](https://help.kolet.com/it/articles/8659860-al-rientro-a-casa-cosa-fare.md): Scopri come tornare alla tua SIM/eSIM principale dopo un viaggio. Disattiva la tua eSIM Kolet senza eliminarla e tienila pronta per futuri v - [Come assicurarsi che il dispositivo sia su 4G/5G?](https://help.kolet.com/it/articles/9012954-come-assicurarsi-che-il-dispositivo-sia-su-4g-5g.md): Scopri come verificare e abilitare 4G/5G sul tuo dispositivo. Massimizza la velocità e assicurati una connessione fluida con Kolet eSIM. - [Come attivare/disattivare il mio eSIM?](https://help.kolet.com/it/articles/8681619-come-attivare-disattivare-il-mio-esim.md): Scopri come attivare, disattivare e ricaricare facilmente la tua eSIM Kolet. Resta connesso in oltre 130 paesi senza sforzo. - [Come eliminare la mia eSIM dal mio dispositivo?](https://help.kolet.com/it/articles/8659889-come-eliminare-la-mia-esim-dal-mio-dispositivo.md): Impara a eliminare la tua eSIM Kolet con la nostra semplice guida passo-passo. Segui queste istruzioni per rimuovere l'eSIM dal tuo disposit - [Come Controllare e Gestire il Tuo Utilizzo dei Dati](https://help.kolet.com/it/articles/9036746-come-controllare-e-gestire-il-tuo-utilizzo-dei-dati.md): Come Controllare e Gestire l'Uso dei Dati: Monitora, Limita e Ottimizza i Dati Mobili Facilmente - [Come Condividere la Mia Connessione con un Hotspot?](https://help.kolet.com/it/articles/10599773-come-condividere-la-mia-connessione-con-un-hotspot.md): Devi usare il telefono come modem per connettere il laptop o un altro dispositivo a Internet. Ecco come attivare l'hotspot mobile. ### 🛠️ Problemi con la mia eSIM - [Impossibile installare la tua eSIM Kolet?](https://help.kolet.com/it/articles/8661595-impossibile-installare-la-tua-esim-kolet.md): Problemi con eSIM Kolet? Controlla incompatibilità dispositivo, blocco operatore o installazione precedente. - [Il mio dispositivo non si connette a una rete](https://help.kolet.com/it/articles/8661552-il-mio-dispositivo-non-si-connette-a-una-rete.md): Il mio dispositivo non è connesso a una rete o il roaming è disattivato per la tua eSIM Kolet. - [Sto riscontrando una velocità di rete lenta](https://help.kolet.com/it/articles/8661882-sto-riscontrando-una-velocita-di-rete-lenta.md): Scopri soluzioni rapide come cambiare manualmente rete, regolare impostazioni e migliorare la stabilità della connessione. - [Non riesco a connettermi a Internet](https://help.kolet.com/it/articles/8666483-non-riesco-a-connettermi-a-internet.md): Potrebbe essere dovuto a scarsa copertura, impostazioni dati o problemi di roaming. Scopri come risolvere problemi di connessione lenta o as - [Il mio codice QR non funziona](https://help.kolet.com/it/articles/9082313-il-mio-codice-qr-non-funziona.md): Il codice QR non funziona? Installa manualmente il tuo eSIM Kolet su iPhone o Android e connettiti in pochi secondi! 🚀 - [Come fare uno screenshot?](https://help.kolet.com/it/articles/9427701-come-fare-uno-screenshot.md): Scatta uno screenshot con il tuo dispositivo quando sei in contatto con il team di assistenza clienti. - [Come sapere quale operatore utilizza Kolet per un paese specifico?](https://help.kolet.com/it/articles/9545434-come-sapere-quale-operatore-utilizza-kolet-per-un-paese-specifico.md): Controlla l'elenco delle reti partner nell'app Kolet e scopri come cambiare manualmente rete per una copertura e velocità migliori. - [La mia eSIM è bloccata con un codice PIN/PUK](https://help.kolet.com/it/articles/10079008-la-mia-esim-e-bloccata-con-un-codice-pin-puk.md): Visualizzare un prompt PIN o PUK sulla tua eSIM Kolet - [Trasferimento Rapido eSIM su iPhone](https://help.kolet.com/it/articles/10650597-trasferimento-rapido-esim-su-iphone.md): Il trasferimento rapido eSIM su iPhone NON è consigliato per gli utenti Kolet! Questa funzione Apple può disabilitare la tua linea principal - [Come posso cambiare la mia rete mobile](https://help.kolet.com/it/articles/10506538-come-posso-cambiare-la-mia-rete-mobile.md): Come selezionare manualmente una rete in caso di problemi di connettività \(assenza o lentezza di connessione\). - [Perché il mio indirizzo IP non mostra la mia posizione attuale](https://help.kolet.com/it/articles/12309735-perche-il-mio-indirizzo-ip-non-mostra-la-mia-posizione-attuale.md): Scopri perché il tuo indirizzo IP mostra Polonia o Francia invece della tua posizione reale con i dati Kolet. Soluzioni pratiche per problem ### ⚙️ Impostazioni dell'app e dell'account Kolet - [Presenta un amico e guadagna ricompense con Kolet!](https://help.kolet.com/it/articles/9684724-presenta-un-amico-e-guadagna-ricompense-con-kolet.md): Raccomanda amici a Kolet e guadagna premi! Loro ottengono $3 di sconto, tu $3 di credito. Nessun limite, nessuna scadenza! Inizia a condivid - [Come posso accedere all'app Kolet?](https://help.kolet.com/it/articles/9550485-come-posso-accedere-all-app-kolet.md): Guida accesso app Kolet: Ho un problema di accesso, non riesco ad accedere o ho difficoltà ad accedere - [Effettua chiamate internazionali con Kolet](https://help.kolet.com/it/articles/8656364-effettua-chiamate-internazionali-con-kolet.md): Effettua chiamate internazionali direttamente dall'applicazione Kolet utilizzando la tua connessione internet. - [Come utilizzare un codice promozionale?](https://help.kolet.com/it/articles/11904065-come-utilizzare-un-codice-promozionale.md): Come applicare un voucher sull'app Kolet - [Come convertire i tuoi dati inutilizzati in Kolet Koins](https://help.kolet.com/it/articles/12256869-come-convertire-i-tuoi-dati-inutilizzati-in-kolet-koins.md): Ottimizza il tuo piano dati e non sprecare nemmeno un GB! - [Come eliminare il mio account Kolet?](https://help.kolet.com/it/articles/8680352-come-eliminare-il-mio-account-kolet.md): Come eliminare il tuo account Kolet: Guida passo-passo alla cancellazione - [Annulla l'iscrizione alle email di Kolet](https://help.kolet.com/it/articles/8684886-annulla-l-iscrizione-alle-email-di-kolet.md): Come annullare l'iscrizione alle email di Kolet: interrompi facilmente le email di marketing e promozionali. - [Condividi i miei dati con amici e familiari](https://help.kolet.com/it/articles/12041445-condividi-i-miei-dati-con-amici-e-familiari.md): Condividi una parte del tuo piano dati Kolet attivo in interi GB con familiari o amici - [Come Attivare le Notifiche per l'App Kolet](https://help.kolet.com/it/articles/9863024-come-attivare-le-notifiche-per-l-app-kolet.md): Non perdere mai gli aggiornamenti importanti di Kolet! Scopri come attivare le notifiche su iPhone, Samsung e Google Pixel in pochi semplici - [Cambiare la lingua dell'applicazione Kolet](https://help.kolet.com/it/articles/12081297-cambiare-la-lingua-dell-applicazione-kolet.md): Cambia la lingua di Kolet su iPhone, Samsung o Google Pixel. Modifica la lingua per app in pochi tocchi. - [Prezzi e destinazioni](https://help.kolet.com/it/articles/12164911-prezzi-e-destinazioni.md) - [Come Utilizzare i Tuoi Kolet Koins](https://help.kolet.com/it/articles/13758607-come-utilizzare-i-tuoi-kolet-koins.md): Usa i tuoi Kolet Koins per acquistare piani dati e risparmiare sul tuo prossimo viaggio. - [Metodi di Pagamento Disponibili](https://help.kolet.com/it/articles/13769325-metodi-di-pagamento-disponibili.md): Scopri i diversi modi in cui puoi pagare i tuoi piani dati Kolet - [Come Scaricare le Tue Fatture](https://help.kolet.com/it/articles/14320732-come-scaricare-le-tue-fatture.md): Scarica le tue fatture direttamente dall'applicazione Kolet ### 📄 Informazioni - [Termini & Condizioni - Kolet](https://help.kolet.com/it/articles/8703298-termini-condizioni-kolet.md): Termini e condizioni - [📚 Termini & Condizioni - Air France KLM Group](https://help.kolet.com/it/articles/10086685-termini-condizioni-air-france-klm-group.md) - [Politica sulla Riservatezza - Kolet](https://help.kolet.com/it/articles/8722472-politica-sulla-riservatezza-kolet.md): Privacy a Kolet - [🔎 Politica sulla Riservatezza - Air France KLM Group](https://help.kolet.com/it/articles/10086660-politica-sulla-riservatezza-air-france-klm-group.md) - [Avvisi](https://help.kolet.com/it/articles/10159615-avvisi.md): Avvisi Legali ## 日本語 ### 🚀 eSIMとは何ですか?また、どのように機能しますか? - [Koletとは何ですか?](https://help.kolet.com/ja/articles/8656153-koletとは何ですか.md): 190以上の国でeSIMを有効化。ローミング料金不要で不安定なWi-Fiともおさらば!KoletのeSIMで旅行中も常に接続。 - [eSIMとは何ですか?](https://help.kolet.com/ja/articles/8658979-esimとは何ですか.md): eSIMを発見:仕組み、未来の理由、KoletのユニバーサルeSIMで世界中どこでも接続可能! - [私のデバイスはeSIMに対応していますか?](https://help.kolet.com/ja/articles/8656190-私のデバイスはesimに対応していますか.md): 携帯がeSIM対応でロック解除されているか確認し、Kolet eSIMとの互換性を確認してください。 - [eSIM対応端末一覧](https://help.kolet.com/ja/articles/10615631-esim対応端末一覧.md): お使いのデバイスがeSIMに対応しているか確認してください。 - [KoletのユニバーサルeSIMとは?](https://help.kolet.com/ja/articles/9103974-koletのユニバーサルesimとは.md): KoletのユニバーサルeSIM:一度の設定で即時チャージ、シームレスなグローバル接続、どこでもつながる。 - [eSIMについて - よくある質問](https://help.kolet.com/ja/articles/9317286-esimについて-よくある質問.md): Kolet eSIMについてすべて学びましょう!アクティベーション、データプラン、ホットスポット利用などの疑問を解決し、旅行中も常に接続を維持。 - [自分のデバイスがキャリアロック解除されているか確認する方法は?](https://help.kolet.com/ja/articles/8656192-自分のデバイスがキャリアロック解除されているか確認する方法は.md): eSIM利用のためにデバイスがキャリアロック解除されているか確認する方法を学びましょう。iPhone、Samsung、Pixelの手順を紹介。 - [1GBで何ができる?](https://help.kolet.com/ja/articles/9069739-1gbで何ができる.md): Kolet eSIMはメッセージ、ブラウジング、メール、SNSに最適。HDストリーミング用にデータ追加もアプリで簡単! - [データプランはいつ開始し、有効期限はどれくらいですか?](https://help.kolet.com/ja/articles/8656385-データプランはいつ開始し-有効期限はどれくらいですか.md): KoletのeSIMプランは初回データ使用時に開始。30〜365日有効。アプリでプラン詳細を確認! - [メインのSIMカードはまだ使えますか?](https://help.kolet.com/ja/articles/8656464-メインのsimカードはまだ使えますか.md): デュアルSIM/eSIMを使用し、Kolet eSIMでデータを利用しながら、主SIMで通話とSMSを維持。SIM交換不要で接続維持。 - [eSIMはどこで使えますか?](https://help.kolet.com/ja/articles/9046860-esimはどこで使えますか.md): Kolet eSIMは190以上の国で利用可能!アプリやウェブサイトで目的地を確認し、シームレスな接続をお楽しみください。 - [価格はいくらですか?](https://help.kolet.com/ja/articles/9070453-価格はいくらですか.md): 190以上の国でのKolet eSIM料金を確認!透明な料金、隠れた費用なし、簡単なチャージ。旅行に最適なプランを見つけよう! - [クレジットの有効期限が切れた後、料金は発生しますか?](https://help.kolet.com/ja/articles/9115716-クレジットの有効期限が切れた後-料金は発生しますか.md): Koletなら隠れた料金や自動更新なし!データが切れても追加料金なし。安心して接続を楽しもう! - [国を変更する場合、新しいeSIMをインストールする必要がありますか?](https://help.kolet.com/ja/articles/9094474-国を変更する場合-新しいesimをインストールする必要がありますか.md): 国を変えてもeSIMの再インストールは不要!Koletアプリでチャージしてどこでも接続を維持。 - [Unlimitedプラン](https://help.kolet.com/ja/articles/9526676-unlimitedプラン.md): KoletのUnlimitedプランの仕組み:1日5 GB、1日のデータ量を超えた後の速度制限、対象地域、ホットスポット、ストリーミング、データ共有、未使用データについて。 - [心に留めておきたいコレトの 8 つのヒント!](https://help.kolet.com/ja/articles/12434266-心に留めておきたいコレトの-8-つのヒント.md) ### ✈ 旅のパートナー - [Koletとエアインディア: つながり続け、リワードを獲得](https://help.kolet.com/ja/articles/10753488-koletとエアインディア-つながり続け-リワードを獲得.md): 接続を維持し、報酬を獲得:Kolet x Air India 特別オファー - [フライングブルー:マイルを獲得し、マイルで支払いましょう!](https://help.kolet.com/ja/articles/10137217-フライングブルー-マイルを獲得し-マイルで支払いましょう.md): Koletデータプラン購入でFlying Blueマイルを獲得&支払い!€1ごとに最大10マイル、世界中で接続を維持。✈️💙📲 - [旅行パートナー: Turbopass](https://help.kolet.com/ja/articles/10031556-旅行パートナー-turbopass.md): パリ、ローマ、ロンドンを探検予定?TurbopassでKolet提携の1GBデータを利用可能📶 - [コレットとキウイ](https://help.kolet.com/ja/articles/11425079-コレットとキウイ.md) - [コレット × ベトナム航空:つながりを維持し、マイルを貯めよう](https://help.kolet.com/ja/articles/11872457-コレット-ベトナム航空-つながりを維持し-マイルを貯めよう.md): コレットとベトナム航空は提携し、ベトナムへの往復便を利用する旅行者向けに、スムーズでつながりのある旅行体験を提供しています。 ### ✨私のeSIMをインストールして、データを有効にするにはどうすればいいですか? - [eSIMをインストールしてデータプランを有効化](https://help.kolet.com/ja/articles/8656373-esimをインストールしてデータプランを有効化.md): Kolet eSIMをインストールしてデータプランを有効化する方法 - [eSIMを自動でインストールする方法は?](https://help.kolet.com/ja/articles/9366969-esimを自動でインストールする方法は.md): KoletアプリからKolet eSIMを自動インストールする方法。 - [アクティベーションコードでeSIMをインストールする方法は?](https://help.kolet.com/ja/articles/8661561-アクティベーションコードでesimをインストールする方法は.md): Kolet eSIMのインストールとアクティベーションコード - [QRコードでeSIMをインストールする方法は?](https://help.kolet.com/ja/articles/9017779-qrコードでesimをインストールする方法は.md): eSIMの簡単設定:QRコードインストールガイド - [データプランを有効化する方法は?](https://help.kolet.com/ja/articles/9030499-データプランを有効化する方法は.md): Kolet eSIMデータプランを簡単に有効化する方法を学びましょう。目的地での接続を確保するための手順ガイドです。 - [eSIMがアクティベートされているか確認する方法は?](https://help.kolet.com/ja/articles/8661886-esimがアクティベートされているか確認する方法は.md): Kolet eSIMがアクティベートされたか確認し、iPhoneでの位置を確認する方法 - [eSIMを再インストールする方法は?](https://help.kolet.com/ja/articles/8656210-esimを再インストールする方法は.md): 簡単なステップでKolet eSIMをすぐに再インストールする方法を学びましょう - [APN設定をどうやって構成しますか?](https://help.kolet.com/ja/articles/8656412-apn設定をどうやって構成しますか.md): ほとんどのデバイスはKolet eSIMをインストールすると自動でAPN設定を構成します。設定不要!APN設定の手動入力方法を学びましょう。 - [eSIMとプライマリSIMの違い](https://help.kolet.com/ja/articles/9053778-esimとプライマリsimの違い.md): Kolet eSIMを簡単に識別!iPhone、Samsung、Google PixelでeSIMとメインSIMの違いを学びましょう。 - [メインのSIMカードでの料金を回避する方法は?](https://help.kolet.com/ja/articles/9537168-メインのsimカードでの料金を回避する方法は.md): ローミング料金を避けるために、メインのSIMカードでインターネットを使わない方法は? - [アプリ間のナビゲート方法](https://help.kolet.com/ja/articles/9545442-アプリ間のナビゲート方法.md): Koletアプリと電話の設定を簡単に切り替えて、アプリ間でeSIMの設定を完了する方法を学びましょう。 - [名前を変更する方法は?](https://help.kolet.com/ja/articles/9382036-名前を変更する方法は.md): iPhone、Samsung、Google PixelでeSIMをラベル付けして整理し、簡単に見つける方法を学ぶ - [別のデバイスでKolet eSIMを使用する](https://help.kolet.com/ja/articles/14321043-別のデバイスでkolet-esimを使用する.md): eSIMを他のものに移行したいのですが、デバイスを変更しました。 ### 🧳 データプランの管理方法は? - [データプランを追加する方法は?](https://help.kolet.com/ja/articles/9013539-データプランを追加する方法は.md): データが少ない?問題なし!プランを追加する方法はこちら🚀 - [Apple iMessageの使い方は?](https://help.kolet.com/ja/articles/8656459-apple-imessageの使い方は.md): Kolet eSIMを使用する際、iPhoneでメッセージや通話をスムーズにするための番号のリンクとアクティベート方法を学びましょう! - [デバイスにインストールできるeSIMの数は?](https://help.kolet.com/ja/articles/8656444-デバイスにインストールできるesimの数は.md): お使いのデバイスが保存・アクティブ化できるeSIMの数を確認しましょう。多くのデバイスは複数のeSIMをサポートしますが、一度にアクティブにできるのは2つまでです。 - [同じeSIMを複数のデバイスにインストールできますか?](https://help.kolet.com/ja/articles/8659846-同じesimを複数のデバイスにインストールできますか.md): eSIMは一度に1台のデバイスでのみ使用可能です。新しいデバイスへの移行方法と手順を確認してください。 - [帰国時の対処法は?](https://help.kolet.com/ja/articles/8659860-帰国時の対処法は.md): 旅行後にメインのSIM/eSIMに戻す方法を学びましょう。Kolet eSIMを削除せずにオフにして、次回の旅行に備えましょう! - [どうすればデバイスが4G/5Gに接続しているか確認できますか?](https://help.kolet.com/ja/articles/9012954-どうすればデバイスが4g-5gに接続しているか確認できますか.md): デバイスで4G/5Gを確認・有効化する方法を学びましょう。Kolet eSIMで速度を最大化し、シームレスな接続を実現。 - [eSIMをオン/オフにする方法](https://help.kolet.com/ja/articles/8681619-esimをオン-オフにする方法.md): Kolet eSIMのアクティベート、停止、チャージ方法を簡単に学びましょう。130以上の国で簡単に接続できます。 - [デバイスからeSIMを削除する方法は?](https://help.kolet.com/ja/articles/8659889-デバイスからesimを削除する方法は.md): 簡単なステップガイドでKolet eSIMを削除する方法を学びましょう。簡単な手順でデバイスからeSIMを削除できます。 - [データ使用量の確認と管理方法](https://help.kolet.com/ja/articles/9036746-データ使用量の確認と管理方法.md): データ使用量の確認と管理方法:モバイルデータを簡単に追跡、制限、最適化する方法 - [ホットスポットで接続を共有する方法は?](https://help.kolet.com/ja/articles/10599773-ホットスポットで接続を共有する方法は.md): スマホをモデムとして使い、ノートPCや他のデバイスをネットに接続する方法。モバイルホットスポットを有効にする手順です。 ### 🛠️ eSIMに問題があります。 - [Kolet eSIMをインストールできませんか?](https://help.kolet.com/ja/articles/8661595-kolet-esimをインストールできませんか.md): Kolet eSIMのインストールに問題がありますか?デバイスの非対応、キャリアロック、または以前のインストールが原因かも。 - [デバイスがネットワークに接続しません](https://help.kolet.com/ja/articles/8661552-デバイスがネットワークに接続しません.md): デバイスがネットワークに接続されていないか、Kolet eSIMのローミングが無効になっています。 - [ネットワーク速度が遅いです](https://help.kolet.com/ja/articles/8661882-ネットワーク速度が遅いです.md): ネットワークの手動切替、設定調整、接続安定性の向上などの簡単な対処法を学びましょう。 - [インターネットに接続できません](https://help.kolet.com/ja/articles/8666483-インターネットに接続できません.md): カバレッジ不足、データ設定、ローミング問題が原因かも。接続が遅い・ない問題の解決方法を学びましょう。 - [QRコードが機能しません](https://help.kolet.com/ja/articles/9082313-qrコードが機能しません.md): QRコードが機能しない場合は、iPhoneやAndroidでKolet eSIMを手動でインストールし、数秒で接続!🚀 - [スクリーンショットの撮り方は?](https://help.kolet.com/ja/articles/9427701-スクリーンショットの撮り方は.md): カスタマーケアチームと連絡する際に、デバイスでスクリーンショットを撮る。 - [特定の国でKoletがどのオペレーターを使用しているかを知るには?](https://help.kolet.com/ja/articles/9545434-特定の国でkoletがどのオペレーターを使用しているかを知るには.md) - [私のeSIMがPIN/PUKコードでブロックされています](https://help.kolet.com/ja/articles/10079008-私のesimがpin-pukコードでブロックされています.md): Kolet eSIMでPINまたはPUKのプロンプトが表示される - [iPhoneでのeSIMクイック転送](https://help.kolet.com/ja/articles/10650597-iphoneでのesimクイック転送.md): iPhoneのeSIMクイック転送はKoletユーザーには推奨されません!この機能は主回線を無効にする可能性があります。 - [モバイルネットワークを変更するにはどうすればいいですか?](https://help.kolet.com/ja/articles/10506538-モバイルネットワークを変更するにはどうすればいいですか.md): 接続問題(接続なしまたは遅い場合)の際にネットワークを手動で選択する方法。 - [なぜ私のIPアドレスが現在の位置情報を表示しないのか](https://help.kolet.com/ja/articles/12309735-なぜ私のipアドレスが現在の位置情報を表示しないのか.md): Koletデータ使用時に実際の所在地ではなくポーランドやフランスと表示される理由を解説。ウェブサイト上の言語・通貨・所在地に関する問題を解決する実践的な方法をご紹介します。 ### ⚙️Koletアプリとアカウント設定 - [Koletで友達を紹介して報酬をゲットしよう!](https://help.kolet.com/ja/articles/9684724-koletで友達を紹介して報酬をゲットしよう.md): 友達をKoletに紹介して報酬をゲット!彼らは$3割引、あなたは$3クレジット。制限なし、有効期限なし!今すぐ共有して節約しよう! - [Koletアプリにログインする方法は?](https://help.kolet.com/ja/articles/9550485-koletアプリにログインする方法は.md): Koletアプリログインガイド:ログインできない、またはログインに問題があります。 - [Koletで国際電話をかける](https://help.kolet.com/ja/articles/8656364-koletで国際電話をかける.md): Koletアプリを使用して、インターネット接続で国際電話を直接かける - [プロモコードの使い方](https://help.kolet.com/ja/articles/11904065-プロモコードの使い方.md): Koletアプリでバウチャーを適用する方法 - [未使用データをKolet Koinsに変換する方法](https://help.kolet.com/ja/articles/12256869-未使用データをkolet-koinsに変換する方法.md): データプランを最大限に活用し、1GBたりとも無駄にしない! - [Koletアカウントを削除するにはどうすればいいですか?](https://help.kolet.com/ja/articles/8680352-koletアカウントを削除するにはどうすればいいですか.md): Koletアカウントの削除方法:アカウント削除の手順ガイド - [Koletのメールを購読解除](https://help.kolet.com/ja/articles/8684886-koletのメールを購読解除.md): Koletのメール購読解除方法: 簡単にマーケティング&プロモーションメールを停止 - [データを友人や家族と共有する](https://help.kolet.com/ja/articles/12041445-データを友人や家族と共有する.md): 家族や友人とアクティブなKoletデータプランをGB単位で共有しましょう - [Koletアプリの通知をオンにする方法](https://help.kolet.com/ja/articles/9863024-koletアプリの通知をオンにする方法.md): Koletの重要な更新を見逃さないで!iPhone、Samsung、Google Pixelで通知を有効にする方法を簡単に学びましょう。 - [Koletアプリの言語を変更する](https://help.kolet.com/ja/articles/12081297-koletアプリの言語を変更する.md) - [料金と行き先](https://help.kolet.com/ja/articles/12164911-料金と行き先.md) - [Koletコインの使い方](https://help.kolet.com/ja/articles/13758607-koletコインの使い方.md): Koletコインを使ってデータプランを購入し、次の旅行で節約しましょう。 - [支払い方法のご案内](https://help.kolet.com/ja/articles/13769325-支払い方法のご案内.md): さまざまな方法でKoletのデータプランを支払う方法について学んでください。 - [請求書をダウンロードする方法](https://help.kolet.com/ja/articles/14320732-請求書をダウンロードする方法.md): Koletアプリケーションから直接請求書をダウンロードしてください。 ### 📄について - [利用規約 - Kolet](https://help.kolet.com/ja/articles/8703298-利用規約-kolet.md) - [📚 利用規約 - エールフランス KLM グループ](https://help.kolet.com/ja/articles/10086685-利用規約-エールフランス-klm-グループ.md) - [プライバシーポリシー - Kolet](https://help.kolet.com/ja/articles/8722472-プライバシーポリシー-kolet.md) - [通知](https://help.kolet.com/ja/articles/10159615-通知.md): 法的通知 ## 한국어 ### 🚀 eSIM이란 무엇이며 어떻게 작동하나요? - [Kolet이란 무엇인가요?](https://help.kolet.com/ko/articles/8656153-kolet이란-무엇인가요.md): 190+개국에서 eSIM 활성화. 로밍 요금이나 불안정한 Wi-Fi 걱정 없이 Kolet eSIM으로 여행 중 항상 연결 유지하세요. - [eSIM이란 무엇인가요?](https://help.kolet.com/ko/articles/8658979-esim이란-무엇인가요.md): eSIM을 발견하세요: 작동 방식, 미래의 이유, Kolet의 범용 eSIM이 전 세계에서 연결을 유지하는 방법! - [내 기기가 eSIM 호환되나요?](https://help.kolet.com/ko/articles/8656190-내-기기가-esim-호환되나요.md): 휴대폰이 eSIM을 지원하고 잠금 해제되어 있는지 확인하세요. Kolet eSIM과의 호환성을 확인하세요. - [ESIM 호환 장치 목록](https://help.kolet.com/ko/articles/10615631-esim-호환-장치-목록.md): 기기가 eSIM을 지원하는지 확인하세요. - [Kolet의 범용 eSIM이란 무엇인가요?](https://help.kolet.com/ko/articles/9103974-kolet의-범용-esim이란-무엇인가요.md): Kolet의 범용 eSIM: 한 번의 설정, 즉시 충전, 원활한 글로벌 연결로 여행 중 어디서나 연결 유지. - [eSIM에 대한 모든 것 - 자주 묻는 질문](https://help.kolet.com/ko/articles/9317286-esim에-대한-모든-것-자주-묻는-질문.md): 여행 연결을 업그레이드할 준비가 되셨나요? 활성화, 데이터, 핫스팟, 로밍 요금 회피에 대한 모든 답변을 얻으세요. eSIM 치트 시트가 여기 있습니다! - [내 기기가 통신사 잠금 해제되었는지 확인하는 방법은?](https://help.kolet.com/ko/articles/8656192-내-기기가-통신사-잠금-해제되었는지-확인하는-방법은.md): eSIM 사용을 위해 기기가 통신사 잠금 해제되었는지 확인하는 방법을 알아보세요. iPhone, Samsung, Pixel 기기용 간단한 단계입니다. - [1GB로 무엇을 할 수 있나요?](https://help.kolet.com/ko/articles/9069739-1gb로-무엇을-할-수-있나요.md): Kolet eSIM은 메시지, 브라우징, 이메일 및 소셜 미디어에 적합합니다. HD 스트리밍에 데이터가 더 필요하신가요? 앱에서 언제든지 충전하세요! - [내 데이터 요금제는 언제 시작되며 유효 기간은 어떻게 되나요?](https://help.kolet.com/ko/articles/8656385-내-데이터-요금제는-언제-시작되며-유효-기간은-어떻게-되나요.md): Kolet eSIM 플랜은 첫 번째 MB 사용 시 시작됩니다. 유효 기간은 30일부터 365일까지입니다. 앱에서 플랜 세부 정보를 확인하세요! - [내 기본 SIM 카드가 여전히 작동하나요?](https://help.kolet.com/ko/articles/8656464-내-기본-sim-카드가-여전히-작동하나요.md): 듀얼 SIM/eSIM을 사용하여 기본 SIM으로 통화 및 SMS를 유지하고 Kolet eSIM으로 데이터를 사용하세요. SIM 교체 없이 연결 유지 - [내 eSIM은 어디에서 사용할 수 있나요?](https://help.kolet.com/ko/articles/9046860-내-esim은-어디에서-사용할-수-있나요.md): Kolet eSIM은 190개 이상의 목적지에서 작동합니다! 앱이나 웹사이트에서 목적지를 확인하고 원활한 글로벌 연결을 즐기세요. - [가격은 얼마인가요?](https://help.kolet.com/ko/articles/9070453-가격은-얼마인가요.md): Kolet eSIM 가격 확인하세요! 190+국가, 투명한 요금, 숨겨진 수수료 없음, 간편한 충전. 여행에 맞는 최적의 요금제 찾기! - [크레딧 만료 후: 요금이 부과되나요?](https://help.kolet.com/ko/articles/9115716-크레딧-만료-후-요금이-부과되나요.md): Kolet과 함께라면 숨겨진 요금과 자동 갱신이 없습니다! 데이터가 만료되면 추가 요금이 부과되지 않습니다. 걱정 없는 연결을 즐기세요! - [국가를 변경할 때 새 eSIM을 설치해야 하나요?](https://help.kolet.com/ko/articles/9094474-국가를-변경할-때-새-esim을-설치해야-하나요.md): 국가 변경 시 eSIM 재설치 필요 없음! Kolet 앱에서 충전하고 어디서든 연결 상태를 유지하세요. - [Unlimited 요금제](https://help.kolet.com/ko/articles/9526676-unlimited-요금제.md): Kolet Unlimited 요금제 작동 방식: 하루 5 GB, 일일 제공량 이후 속도 저하, 이용 가능 지역, 핫스팟, 스트리밍, 데이터 공유 및 미사용 데이터. ### ✈ 여행 파트너 - [Kolet와 에어 인디아: 연결 유지, 보상 적립](https://help.kolet.com/ko/articles/10753488-kolet와-에어-인디아-연결-유지-보상-적립.md): 연결 유지 & 보상 받기: Kolet x Air India 특별 혜택 - [플라잉 블루: 마일리지 적립하고 마일리지로 결제하세요!](https://help.kolet.com/ko/articles/10137217-플라잉-블루-마일리지-적립하고-마일리지로-결제하세요.md): Kolet 데이터 플랜 구매 시 Flying Blue 마일리지 적립 및 사용! €1당 최대 10마일 적립, 전 세계 연결 유지. ✈️💙📲 - [여행 파트너: 터보패스](https://help.kolet.com/ko/articles/10031556-여행-파트너-터보패스.md): 파리, 로마, 런던을 탐험할 계획인가요? 🏛️ Kolet 파트너십으로 Turbopass에서 1GB 데이터를 이용하세요. - [콜레트 및 키위](https://help.kolet.com/ko/articles/11425079-콜레트-및-키위.md) - [코레일 x 베트남항공: 연결성 유지 및 마일 적립](https://help.kolet.com/ko/articles/11872457-코레일-x-베트남항공-연결성-유지-및-마일-적립.md): 베트남을 오가는 여행객에게 원활하고 연결된 경험을 제공하기 위해 Kolet과 베트남항공이 협력했습니다. ### ✨eSIM을 설치하고 데이터를 활성화하는 방법은 무엇인가요? - [내 eSIM을 설치하고 데이터 요금제를 활성화하세요](https://help.kolet.com/ko/articles/8656373-내-esim을-설치하고-데이터-요금제를-활성화하세요.md): Kolet eSIM 설치 및 데이터 요금제 활성화 방법 - [eSIM을 자동으로 설치하는 방법은?](https://help.kolet.com/ko/articles/9366969-esim을-자동으로-설치하는-방법은.md): Kolet 앱에서 Kolet eSIM을 자동으로 설치하는 방법. - [활성화 코드로 eSIM을 설치하는 방법은?](https://help.kolet.com/ko/articles/8661561-활성화-코드로-esim을-설치하는-방법은.md): Kolet eSIM 설치 및 활성화 코드 - [QR 코드로 eSIM 설치 방법은?](https://help.kolet.com/ko/articles/9017779-qr-코드로-esim-설치-방법은.md): eSIM 설정 간편하게: QR 코드 설치 가이드 - [내 데이터 요금제를 어떻게 활성화하나요?](https://help.kolet.com/ko/articles/9030499-내-데이터-요금제를-어떻게-활성화하나요.md): Kolet eSIM 데이터 플랜을 쉽게 활성화하는 방법을 알아보세요. 목적지에서의 연결을 보장하는 단계별 가이드를 따르세요. - [내 eSIM이 활성화되었는지 확인하는 방법은?](https://help.kolet.com/ko/articles/8661886-내-esim이-활성화되었는지-확인하는-방법은.md): Kolet eSIM이 활성화되었는지 확인하고 iPhone에서 찾는 방법 - [내 eSIM을 재설치하는 방법은?](https://help.kolet.com/ko/articles/8656210-내-esim을-재설치하는-방법은.md): 몇 가지 간단한 단계로 Kolet eSIM을 빠르게 재설치하는 방법을 알아보세요. - [APN 설정을 어떻게 구성하나요?](https://help.kolet.com/ko/articles/8656412-apn-설정을-어떻게-구성하나요.md): 대부분의 기기는 Kolet eSIM 설치 시 자동으로 APN 설정을 구성합니다. 설정 필요 없음! APN 설정을 수동으로 입력하는 방법을 알아보세요. - [eSIM과 기본 SIM 구분하기](https://help.kolet.com/ko/articles/9053778-esim과-기본-sim-구분하기.md): Kolet eSIM을 쉽게 식별하세요! iPhone, 삼성, 구글 픽셀에서 eSIM과 주 SIM을 구별하는 방법을 알아보세요. - [기본 SIM 카드 요금을 피하는 방법은?](https://help.kolet.com/ko/articles/9537168-기본-sim-카드-요금을-피하는-방법은.md): 로밍 요금을 피하려면 주 SIM 카드로 인터넷을 사용하지 않도록 설정하세요. - [앱 간 탐색 방법](https://help.kolet.com/ko/articles/9545442-앱-간-탐색-방법.md): Kolet 앱과 휴대폰 설정 간에 쉽게 전환하여 eSIM 설정을 완료하는 방법을 알아보세요. - [내 eSIM의 이름을 어떻게 변경하나요?](https://help.kolet.com/ko/articles/9382036-내-esim의-이름을-어떻게-변경하나요.md): iPhone, 삼성, 구글 픽셀에서 eSIM 레이블 지정 방법을 배워 정리하고 쉽게 찾으세요. - [다른 기기에서 Kolet eSIM 사용하기](https://help.kolet.com/ko/articles/14321043-다른-기기에서-kolet-esim-사용하기.md): eSIM을 다른 곳으로 이전하고 싶습니다. 기기를 변경했습니다. ### 🧳 데이터 요금제는 어떻게 관리하나요? - [데이터 요금제를 충전하는 방법은?](https://help.kolet.com/ko/articles/9013539-데이터-요금제를-충전하는-방법은.md): 데이터가 부족한가요? 문제없어요! 요금제를 충전하는 방법을 알려드릴게요 🚀 - [Apple iMessage 사용 방법은?](https://help.kolet.com/ko/articles/8656459-apple-imessage-사용-방법은.md): Kolet eSIM 사용 시 iPhone에서 메시지와 통화를 원활하게 하기 위해 번호를 활성화하고 연결하는 방법을 알아보세요! - [내 기기에 몇 개의 eSIM을 설치할 수 있나요?](https://help.kolet.com/ko/articles/8656444-내-기기에-몇-개의-esim을-설치할-수-있나요.md): 기기가 저장하고 활성화할 수 있는 eSIM 수를 확인하세요. 대부분의 기기는 여러 eSIM을 지원하지만 한 번에 2개만 활성화할 수 있습니다. - [동일한 eSIM을 여러 기기에 설치할 수 있나요?](https://help.kolet.com/ko/articles/8659846-동일한-esim을-여러-기기에-설치할-수-있나요.md): eSIM은 한 번에 하나의 기기에서만 사용할 수 있습니다. 새 기기로 eSIM을 전송하는 방법과 단계를 알아보세요. - [귀국 시: 무엇을 해야 하나요?](https://help.kolet.com/ko/articles/8659860-귀국-시-무엇을-해야-하나요.md): 여행 후 기본 SIM/eSIM으로 전환하는 방법을 알아보세요. Kolet eSIM을 삭제하지 않고 꺼서 다음 여행에 대비하세요! - [내 기기가 4G/5G인지 확인하는 방법은?](https://help.kolet.com/ko/articles/9012954-내-기기가-4g-5g인지-확인하는-방법은.md): 기기에서 4G/5G를 확인하고 활성화하는 방법을 알아보세요. Kolet eSIM으로 속도 극대화 및 원활한 연결을 보장하세요. - [내 eSIM을 켜거나 끄는 방법은?](https://help.kolet.com/ko/articles/8681619-내-esim을-켜거나-끄는-방법은.md): Kolet eSIM을 쉽게 활성화, 비활성화, 충전하는 방법을 알아보세요. 130개국 이상에서 손쉽게 연결 유지 - [내 기기에서 eSIM을 삭제하는 방법은?](https://help.kolet.com/ko/articles/8659889-내-기기에서-esim을-삭제하는-방법은.md): 간단한 단계별 가이드를 통해 Kolet eSIM을 삭제하는 방법을 알아보세요. 기기에서 eSIM을 쉽게 제거할 수 있습니다. - [데이터 사용량 확인 및 관리 방법](https://help.kolet.com/ko/articles/9036746-데이터-사용량-확인-및-관리-방법.md): 데이터 사용량 확인 및 관리: 모바일 데이터를 쉽게 추적, 제한 및 최적화하세요. - [핫스팟으로 연결 공유하는 방법은?](https://help.kolet.com/ko/articles/10599773-핫스팟으로-연결-공유하는-방법은.md): 노트북이나 다른 기기를 인터넷에 연결하려면 휴대폰을 모뎀으로 사용하세요. 모바일 핫스팟을 활성화하는 방법입니다. ### 🛠️ 내 eSIM 관련 문제 - [Kolet eSIM을 설치할 수 없나요?](https://help.kolet.com/ko/articles/8661595-kolet-esim을-설치할-수-없나요.md): Kolet eSIM 설치에 문제가 있나요? 기기 호환성, 통신사 잠금 또는 이전 설치가 원인일 수 있습니다. - [내 기기가 네트워크에 연결되지 않습니다.](https://help.kolet.com/ko/articles/8661552-내-기기가-네트워크에-연결되지-않습니다.md): 제 기기가 네트워크에 연결되지 않았거나 Kolet eSIM의 로밍이 비활성화되었습니다. - [네트워크 속도가 느려요.](https://help.kolet.com/ko/articles/8661882-네트워크-속도가-느려요.md): 네트워크 수동 전환, 설정 조정, 연결 안정성 개선 등의 빠른 해결책을 배우세요. - [인터넷에 연결할 수 없어요](https://help.kolet.com/ko/articles/8666483-인터넷에-연결할-수-없어요.md): 커버리지 부족, 데이터 설정, 로밍 문제 때문일 수 있습니다. 느리거나 연결이 안 되는 문제 해결 방법을 알아보세요. - [내 QR 코드가 작동하지 않아요](https://help.kolet.com/ko/articles/9082313-내-qr-코드가-작동하지-않아요.md): QR 코드가 작동하지 않나요? Kolet eSIM을 iPhone 또는 Android에 수동으로 설치하고 즉시 연결하세요! 🚀 - [스크린샷을 찍는 방법은?](https://help.kolet.com/ko/articles/9427701-스크린샷을-찍는-방법은.md): 고객 지원 팀과 연락할 때 기기에서 스크린샷을 찍으세요. - [특정 국가에서 Kolet이 사용하는 통신사를 어떻게 알 수 있나요?](https://help.kolet.com/ko/articles/9545434-특정-국가에서-kolet이-사용하는-통신사를-어떻게-알-수-있나요.md): Kolet 앱에서 파트너 네트워크 목록을 확인하고 더 나은 커버리지와 속도를 위해 네트워크를 수동으로 전환하는 방법을 알아보세요. - [내 eSIM이 PIN/PUK 코드로 차단되었습니다.](https://help.kolet.com/ko/articles/10079008-내-esim이-pin-puk-코드로-차단되었습니다.md): Kolet eSIM에서 PIN 또는 PUK 메시지가 보일 때 - [iPhone에서 eSIM 빠른 전송](https://help.kolet.com/ko/articles/10650597-iphone에서-esim-빠른-전송.md): 아이폰의 eSIM 빠른 전송은 Kolet 사용자에게 권장되지 않습니다! 이 기능은 기본 회선을 비활성화할 수 있습니다. - [모바일 네트워크를 변경하려면 어떻게 하나요?](https://help.kolet.com/ko/articles/10506538-모바일-네트워크를-변경하려면-어떻게-하나요.md): 연결 문제\(연결 없음 또는 느린 연결\) 시 네트워크를 수동으로 선택하는 방법. - [왜 내 IP 주소가 현재 위치를 표시하지 않을까?](https://help.kolet.com/ko/articles/12309735-왜-내-ip-주소가-현재-위치를-표시하지-않을까.md): Kolet 데이터를 사용할 때 실제 위치 대신 폴란드나 프랑스가 표시되는 이유를 알아보세요. 웹사이트에서 언어, 통화, 위치 관련 문제를 해결하는 실용적인 방법을 확인하세요. ### ⚙️Kolet 앱 및 계정 설정 - [친구를 추천하고 Kolet에서 보상을 받으세요!](https://help.kolet.com/ko/articles/9684724-친구를-추천하고-kolet에서-보상을-받으세요.md): 친구에게 Kolet을 추천하고 보상을 받으세요! 친구는 $3 할인, 당신은 $3 크레딧. 제한 없음, 만료 없음! 지금 공유하고 절약하세요! - [Kolet 앱에 로그인하려면 어떻게 해야 하나요?](https://help.kolet.com/ko/articles/9550485-kolet-앱에-로그인하려면-어떻게-해야-하나요.md): Kolet 앱 로그인 가이드: 로그인 문제, 로그인 불가 또는 로그인에 어려움을 겪고 있습니다. - [Kolet과 함께 국제 전화를 하세요](https://help.kolet.com/ko/articles/8656364-kolet과-함께-국제-전화를-하세요.md): Kolet 애플리케이션을 통해 인터넷 연결을 사용하여 국제 전화를 직접 걸 수 있습니다. - [프로모션 코드를 사용하는 방법](https://help.kolet.com/ko/articles/11904065-프로모션-코드를-사용하는-방법.md): Kolet 앱에서 바우처 적용 방법 - [사용하지 않은 데이터를 콜렛 코인으로 전환하는 방법](https://help.kolet.com/ko/articles/12256869-사용하지-않은-데이터를-콜렛-코인으로-전환하는-방법.md): 데이터 요금제를 최대한 활용하고 단 1GB도 낭비하지 마세요! - [Kolet 계정을 삭제하는 방법은 무엇인가요?](https://help.kolet.com/ko/articles/8680352-kolet-계정을-삭제하는-방법은-무엇인가요.md): Kolet 계정 삭제 방법: 계정 삭제를 위한 단계별 가이드 - [Kolet 이메일 수신 거부](https://help.kolet.com/ko/articles/8684886-kolet-이메일-수신-거부.md): Kolet 이메일 구독 취소 방법: 마케팅 및 프로모션 이메일 쉽게 중단하기 - [내 데이터를 친구 및 가족과 공유하기](https://help.kolet.com/ko/articles/12041445-내-데이터를-친구-및-가족과-공유하기.md): 가족이나 친구와 전체 GB 단위로 Kolet 데이터 요금제를 공유하세요. - [Kolet 앱 알림 설정 방법](https://help.kolet.com/ko/articles/9863024-kolet-앱-알림-설정-방법.md): Kolet의 중요한 업데이트를 놓치지 마세요! iPhone, Samsung, Google Pixel에서 알림 설정하는 방법을 간단히 알아보세요. - [Kolet 앱 언어 변경하기](https://help.kolet.com/ko/articles/12081297-kolet-앱-언어-변경하기.md) - [Prices and destinations](https://help.kolet.com/ko/articles/12164911-prices-and-destinations.md) - [Kolet 코인 사용 방법](https://help.kolet.com/ko/articles/13758607-kolet-코인-사용-방법.md): Kolet Koins를 사용하여 데이터 플랜을 구매하고 다음 여행에서 절약하세요. - [사용 가능한 결제 방법](https://help.kolet.com/ko/articles/13769325-사용-가능한-결제-방법.md): Kolet 데이터 플랜을 결제하는 다양한 방법에 대해 알아보세요. - [청구서 다운로드 방법](https://help.kolet.com/ko/articles/14320732-청구서-다운로드-방법.md): Kolet 애플리케이션에서 직접 청구서를 다운로드하세요. ### 📄 정보 - [Terms & Conditions - Kolet](https://help.kolet.com/ko/articles/8703298-terms-conditions-kolet.md): 비싼 요금에 작별을 고하세요, 여행 중에도 연결 상태를 유지하세요 - [📚 이용 약관 - 에어 프랑스 KLM 그룹](https://help.kolet.com/ko/articles/10086685-이용-약관-에어-프랑스-klm-그룹.md) - [개인정보 처리방침 - Kolet](https://help.kolet.com/ko/articles/8722472-개인정보-처리방침-kolet.md): Kolet의 개인정보 보호 - [🔎 개인정보 보호정책 - 에어프랑스 KLM 그룹](https://help.kolet.com/ko/articles/10086660-개인정보-보호정책-에어프랑스-klm-그룹.md) - [공지사항](https://help.kolet.com/ko/articles/10159615-공지사항.md): 법적 공지 ## Polski ### 🚀 Czym jest eSIM i jak działa? - [Czym jest Kolet?](https://help.kolet.com/pl/articles/8656153-czym-jest-kolet.md): Aktywuj eSIM w 190+ krajach. Bez roamingu i zawodnego Wi-Fi! Kolet zapewnia stałe połączenie w podróży. - [Co to jest eSIM?](https://help.kolet.com/pl/articles/8658979-co-to-jest-esim.md): Odkryj eSIM: Jak działają, dlaczego są przyszłością i jak uniwersalna eSIM Kolet utrzymuje Cię w kontakcie na całym świecie! - [Czy moje urządzenie jest kompatybilne z eSIM?](https://help.kolet.com/pl/articles/8656190-czy-moje-urzadzenie-jest-kompatybilne-z-esim.md): Sprawdź, czy Twój telefon obsługuje eSIM i jest odblokowany do łatwej aktywacji. Zweryfikuj zgodność z eSIM Kolet. - [Lista urządzeń kompatybilnych z eSIM](https://help.kolet.com/pl/articles/10615631-lista-urzadzen-kompatybilnych-z-esim.md): Sprawdź, czy Twoje urządzenie obsługuje eSIM - [Czym jest uniwersalna eSIM Kolet?](https://help.kolet.com/pl/articles/9103974-czym-jest-uniwersalna-esim-kolet.md): Uniwersalna eSIM Kolet: łatwa konfiguracja, szybkie doładowania, globalna łączność. Zawsze połączony w podróży. - [Wszystko o eSIM - Najczęściej zadawane pytania](https://help.kolet.com/pl/articles/9317286-wszystko-o-esim-najczesciej-zadawane-pytania.md): Poznaj Kolet eSIM: aktywacja, plany danych, hotspoty i więcej, aby być online w podróży. - [Jak sprawdzić, czy moje urządzenie jest odblokowane na operatora?](https://help.kolet.com/pl/articles/8656192-jak-sprawdzic-czy-moje-urzadzenie-jest-odblokowane-na-operatora.md): Sprawdź, czy Twoje urządzenie obsługuje eSIM, stosując te proste kroki dla iPhone, Samsung i Pixel. - [Co mogę zrobić z 1GB?](https://help.kolet.com/pl/articles/9069739-co-moge-zrobic-z-1gb.md): Kolet eSIM: idealny do wiadomości, przeglądania i mediów. Potrzebujesz więcej danych? Doładuj w aplikacji! - [Kiedy zaczyna się mój plan danych i jaka jest jego ważność?](https://help.kolet.com/pl/articles/8656385-kiedy-zaczyna-sie-moj-plan-danych-i-jaka-jest-jego-waznosc.md): Plany eSIM Kolet startują z pierwszym MB danych, ważność 30-365 dni. Szczegóły w aplikacji! - [Czy moja główna karta SIM nadal będzie działać?](https://help.kolet.com/pl/articles/8656464-czy-moja-glowna-karta-sim-nadal-bedzie-dzialac.md): Użyj dual SIM/eSIM, by mieć aktywną główną kartę SIM do połączeń i SMS, a eSIM Kolet do danych. Bez wymiany kart SIM. - [Gdzie mogę używać mojej eSIM?](https://help.kolet.com/pl/articles/9046860-gdzie-moge-uzywac-mojej-esim.md): Kolet eSIM działa w 190+ miejscach! Sprawdź aplikację lub stronę, by cieszyć się globalną łącznością. - [Jakie są ceny?](https://help.kolet.com/pl/articles/9070453-jakie-sa-ceny.md): Ceny eSIM Kolet dla 190+ krajów: przejrzyste stawki, brak ukrytych opłat, łatwe doładowania. Znajdź plan na podróż! - [Po wygaśnięciu kredytu: Czy zostanę obciążony opłatą?](https://help.kolet.com/pl/articles/9115716-po-wygasnieciu-kredytu-czy-zostane-obciazony-oplata.md): Brak ukrytych opłat i automatycznych odnowień. Po wygaśnięciu danych brak dodatkowych kosztów. Bezproblemowa łączność! - [Czy muszę zainstalować nową eSIM przy zmianie kraju?](https://help.kolet.com/pl/articles/9094474-czy-musze-zainstalowac-nowa-esim-przy-zmianie-kraju.md): Nie reinstaluj eSIM przy zmianie kraju! Doładuj w Kolet i bądź online wszędzie. - [Plany Unlimited](https://help.kolet.com/pl/articles/9526676-plany-unlimited.md): Jak działają plany Unlimited Kolet: 5 GB dziennie, obniżona prędkość po wykorzystaniu dziennego limitu, dostępne kierunki, hotspot, streaming, udostępnianie i niewykorzystane dane. - [8 wskazówek Kolet, które warto zapamiętać!](https://help.kolet.com/pl/articles/12434266-8-wskazowek-kolet-ktore-warto-zapamietac.md): Przewodnik po wskazówkach i notatkach dla nowych użytkowników eSIM Kolet. ### ✈️ Partnerzy podróżni - [Kolet i Air India: Pozostań Połączony, Zdobądź Nagrody](https://help.kolet.com/pl/articles/10753488-kolet-i-air-india-pozostan-polaczony-zdobadz-nagrody.md): Pozostań połączony i zdobywaj nagrody: Specjalna oferta Kolet x Air India - [Flying Blue: Zbieraj Mile i Płać Milami!](https://help.kolet.com/pl/articles/10137217-flying-blue-zbieraj-mile-i-plac-milami.md): Zarabiaj do 10 mil za 1 € z planami danych Kolet i bądź online na całym świecie. ✈️💙📲 - [Partner podróży: Turbopass](https://help.kolet.com/pl/articles/10031556-partner-podrozy-turbopass.md): Planujesz zwiedzać Paryż, Rzym lub Londyn? 🏛️ Dzięki Turbopass możesz uzyskać dostęp do 1GB danych przez partnerstwo z Kolet. - [Kolet i Kiwi](https://help.kolet.com/pl/articles/11425079-kolet-i-kiwi.md): Pozostań Połączony: Specjalna Oferta Kolet x Kiwi - [Kolet x Vietnam Airlines: Pozostań Połączony i Zbieraj Mile](https://help.kolet.com/pl/articles/11872457-kolet-x-vietnam-airlines-pozostan-polaczony-i-zbieraj-mile.md): Kolet i Vietnam Airlines połączyły siły, aby zapewnić płynne i połączone doświadczenie dla podróżnych latających do i z Wietnamu. ### ✨ Jak zainstalować eSIM i rozpocząć korzystanie z usługi - [Zainstaluj moją eSIM i aktywuj mój plan danych](https://help.kolet.com/pl/articles/8656373-zainstaluj-moja-esim-i-aktywuj-moj-plan-danych.md): Jak zainstalować eSIM Kolet i aktywować mój plan danych - [Jak automatycznie zainstalować mój eSIM?](https://help.kolet.com/pl/articles/9366969-jak-automatycznie-zainstalowac-moj-esim.md): Jak automatycznie zainstalować moją eSIM Kolet z aplikacji Kolet. - [Jak zainstalować mój eSIM za pomocą kodu aktywacyjnego?](https://help.kolet.com/pl/articles/8661561-jak-zainstalowac-moj-esim-za-pomoca-kodu-aktywacyjnego.md): Instalacja eSIM Kolet z kodem aktywacyjnym - [Jak zainstalować mój eSIM za pomocą kodu QR?](https://help.kolet.com/pl/articles/9017779-jak-zainstalowac-moj-esim-za-pomoca-kodu-qr.md): Łatwa konfiguracja eSIM: Przewodnik instalacji za pomocą kodu QR - [Jak aktywować mój plan danych?](https://help.kolet.com/pl/articles/9030499-jak-aktywowac-moj-plan-danych.md): Aktywuj plan eSIM Kolet łatwo, korzystając z przewodnika krok po kroku, aby zapewnić łączność w podróży. - [Jak sprawdzić, czy moja eSIM jest aktywowana?](https://help.kolet.com/pl/articles/8661886-jak-sprawdzic-czy-moja-esim-jest-aktywowana.md): Jak sprawdzić, czy eSIM Kolet jest aktywowany i jak go zlokalizować na iPhonie - [Jak ponownie zainstalować mój eSIM?](https://help.kolet.com/pl/articles/8656210-jak-ponownie-zainstalowac-moj-esim.md): Dowiedz się, jak szybko ponownie zainstalować swoją eSIM Kolet w kilku prostych krokach. - [Jak skonfigurować ustawienia APN?](https://help.kolet.com/pl/articles/8656412-jak-skonfigurowac-ustawienia-apn.md): Większość urządzeń automatycznie ustawia APN przy instalacji eSIM Kolet. Dowiedz się, jak ręcznie ustawić APN. - [Rozróżnienie eSIM i głównej karty SIM](https://help.kolet.com/pl/articles/9053778-rozroznienie-esim-i-glownej-karty-sim.md): Zidentyfikuj eSIM Kolet na iPhone, Samsung i Google Pixel. Dowiedz się, jak odróżnić ją od głównej karty SIM. - [Jak uniknąć opłat na swojej głównej karcie SIM?](https://help.kolet.com/pl/articles/9537168-jak-uniknac-oplat-na-swojej-glownej-karcie-sim.md): Jak upewnić się, że nie korzystam z internetu na mojej głównej karcie SIM, aby uniknąć opłat roamingowych - [Jak poruszać się między aplikacjami](https://help.kolet.com/pl/articles/9545442-jak-poruszac-sie-miedzy-aplikacjami.md): Dowiedz się, jak łatwo przełączać się między aplikacją Kolet a ustawieniami telefonu, aby ukończyć konfigurację eSIM pomiędzy aplikacjami. - [Jak zmienić nazwę mojej eSIM?](https://help.kolet.com/pl/articles/9382036-jak-zmienic-nazwe-mojej-esim.md): Dowiedz się, jak oznaczyć swoją eSIM na iPhone, Samsung i Google Pixel, aby była uporządkowana i łatwa do znalezienia. - [Korzystanie z eSIM Kolet na innym urządzeniu](https://help.kolet.com/pl/articles/14321043-korzystanie-z-esim-kolet-na-innym-urzadzeniu.md): Przenieś moją eSIM na inne urządzenie, zmieniłem urządzenie. ### 🧳 Jak zarządzać pakietem danych - [Jak doładować mój plan danych?](https://help.kolet.com/pl/articles/9013539-jak-doladowac-moj-plan-danych.md): Kończy się pakiet danych? Żaden problem! Oto jak doładować swój plan 🚀 - [Jak korzystać z Apple iMessage?](https://help.kolet.com/pl/articles/8656459-jak-korzystac-z-apple-imessage.md): Dowiedz się, jak aktywować i powiązać swój numer, aby zapewnić płynne wiadomości i połączenia na swoim iPhonie, korzystając z eSIM Kolet! - [Ile eSIM mogę zainstalować na moim urządzeniu?](https://help.kolet.com/pl/articles/8656444-ile-esim-moge-zainstalowac-na-moim-urzadzeniu.md): Sprawdź, ile eSIM-ów obsługuje Twój aparat. Większość urządzeń aktywuje 2 eSIM-y jednocześnie. - [Czy mogę zainstalować tę samą eSIM na wielu urządzeniach?](https://help.kolet.com/pl/articles/8659846-czy-moge-zainstalowac-te-sama-esim-na-wielu-urzadzeniach.md): eSIM działa na jednym urządzeniu. Sprawdź, jak przenieść eSIM na nowe urządzenie i jakie kroki podjąć. - [Po powrocie do domu: Co zrobić?](https://help.kolet.com/pl/articles/8659860-po-powrocie-do-domu-co-zrobic.md): Przełącz na główną SIM/eSIM po podróży. Wyłącz eSIM Kolet bez usuwania, gotowa na przyszłość! - [Jak upewnić się, że moje urządzenie jest w sieci 4G/5G?](https://help.kolet.com/pl/articles/9012954-jak-upewnic-sie-ze-moje-urzadzenie-jest-w-sieci-4g-5g.md): Dowiedz się, jak sprawdzić i włączyć 4G/5G na swoim urządzeniu. Maksymalizuj prędkość i zapewnij płynną łączność z eSIM Kolet. - [Jak włączyć/wyłączyć moją eSIM?](https://help.kolet.com/pl/articles/8681619-jak-wlaczyc-wylaczyc-moja-esim.md): Dowiedz się, jak aktywować, dezaktywować i doładować swoją eSIM Kolet bez wysiłku. Pozostań połączony w ponad 130 krajach z łatwością. - [Jak usunąć mój eSIM z urządzenia?](https://help.kolet.com/pl/articles/8659889-jak-usunac-moj-esim-z-urzadzenia.md): Usuń eSIM Kolet z urządzenia dzięki naszemu prostemu przewodnikowi krok po kroku. - [Jak sprawdzić i zarządzać wykorzystaniem danych](https://help.kolet.com/pl/articles/9036746-jak-sprawdzic-i-zarzadzac-wykorzystaniem-danych.md): Jak sprawdzić i zarządzać wykorzystaniem danych: Śledź, ograniczaj i optymalizuj swoje dane mobilne z łatwością - [Jak udostępnić moje połączenie za pomocą hotspotu?](https://help.kolet.com/pl/articles/10599773-jak-udostepnic-moje-polaczenie-za-pomoca-hotspotu.md): Potrzebujesz użyć telefonu jako modemu, aby połączyć laptopa lub inne urządzenie z internetem. Oto jak włączyć mobilny hotspot. ### 🛠️ Problemy z eSIM - [Nie możesz zainstalować swojej eSIM Kolet?](https://help.kolet.com/pl/articles/8661595-nie-mozesz-zainstalowac-swojej-esim-kolet.md): Problemy z eSIM Kolet? Sprawdź kompatybilność urządzenia, blokadę operatora lub wcześniejszą instalację. - [Moje urządzenie nie łączy się z siecią](https://help.kolet.com/pl/articles/8661552-moje-urzadzenie-nie-laczy-sie-z-siecia.md): Moje urządzenie nie jest połączone z siecią lub roaming jest wyłączony dla Twojej eSIM Kolet. - [Doświadczam wolnej prędkości sieci](https://help.kolet.com/pl/articles/8661882-doswiadczam-wolnej-predkosci-sieci.md): Poznaj szybkie rozwiązania, takie jak ręczne przełączanie sieci, dostosowywanie ustawień i poprawa stabilności połączenia. - [Nie mogę połączyć się z internetem](https://help.kolet.com/pl/articles/8666483-nie-moge-polaczyc-sie-z-internetem.md): Sprawdź zasięg, ustawienia danych i roaming, aby naprawić wolne lub brakujące połączenie. - [Mój kod QR nie działa](https://help.kolet.com/pl/articles/9082313-moj-kod-qr-nie-dziala.md): Kod QR nie działa? Ręcznie zainstaluj swoją eSIM Kolet na iPhone lub Androidzie i połącz się w kilka sekund! 🚀 - [Jak zrobić zrzut ekranu?](https://help.kolet.com/pl/articles/9427701-jak-zrobic-zrzut-ekranu.md): Zrobienie zrzutu ekranu na swoim urządzeniu podczas kontaktu z Zespołem Obsługi Klienta. - [Jak sprawdzić, którego operatora Kolet używa w danym kraju?](https://help.kolet.com/pl/articles/9545434-jak-sprawdzic-ktorego-operatora-kolet-uzywa-w-danym-kraju.md): Sprawdź listę sieci partnerskich w aplikacji Kolet i dowiedz się, jak ręcznie przełączać sieci, aby uzyskać lepszy zasięg i prędkość. - [Mój eSIM jest zablokowany kodem PIN/PUK](https://help.kolet.com/pl/articles/10079008-moj-esim-jest-zablokowany-kodem-pin-puk.md): Widząc monit o podanie kodu PIN lub PUK na swojej eSIM Kolet - [Szybki transfer eSIM na iPhone](https://help.kolet.com/pl/articles/10650597-szybki-transfer-esim-na-iphone.md): Nie zaleca się szybkiego transferu eSIM na iPhone dla użytkowników Kolet, może dezaktywować główną linię. - [Jak zmienić swoją sieć komórkową](https://help.kolet.com/pl/articles/10506538-jak-zmienic-swoja-siec-komorkowa.md): Jak ręcznie wybrać sieć w przypadku problemów z łącznością \(brak połączenia lub wolne połączenie\). - [Dlaczego mój adres IP nie pokazuje mojej aktualnej lokalizacji](https://help.kolet.com/pl/articles/12309735-dlaczego-moj-adres-ip-nie-pokazuje-mojej-aktualnej-lokalizacji.md): Dlaczego Twój IP pokazuje Polskę lub Francję? Rozwiązania problemów z językiem, walutą i lokalizacją na stronach. ### ⚙️ Aplikacja Kolet i ustawienia konta - [Poleć znajomego i zdobądź nagrody z Kolet!](https://help.kolet.com/pl/articles/9684724-polec-znajomego-i-zdobadz-nagrody-z-kolet.md): Poleć znajomych do Kolet: oni 3 USD zniżki, Ty 3 USD kredytu. Bez limitów i daty ważności! Zacznij oszczędzać! - [Jak zalogować się do aplikacji Kolet?](https://help.kolet.com/pl/articles/9550485-jak-zalogowac-sie-do-aplikacji-kolet.md): Przewodnik logowania do aplikacji Kolet: Mam problem z logowaniem, nie mogę się zalogować lub mam trudności z logowaniem. - [Wykonuj międzynarodowe połączenia z Kolet](https://help.kolet.com/pl/articles/8656364-wykonuj-miedzynarodowe-polaczenia-z-kolet.md): Wykonuj międzynarodowe połączenia bezpośrednio z aplikacji Kolet, korzystając z połączenia internetowego. - [Jak użyć kodu promocyjnego?](https://help.kolet.com/pl/articles/11904065-jak-uzyc-kodu-promocyjnego.md): Jak zastosować voucher w aplikacji Kolet - [Jak zamienić niewykorzystane dane na Kolet Koins](https://help.kolet.com/pl/articles/12256869-jak-zamienic-niewykorzystane-dane-na-kolet-koins.md): Wykorzystaj w pełni swój plan danych i nie pozwól, aby choć jeden GB się zmarnował! - [Jak usunąć moje konto Kolet?](https://help.kolet.com/pl/articles/8680352-jak-usunac-moje-konto-kolet.md): Jak usunąć swoje konto Kolet: Przewodnik krok po kroku dotyczący usuwania konta - [Anuluj subskrypcję e-maili od Kolet](https://help.kolet.com/pl/articles/8684886-anuluj-subskrypcje-e-maili-od-kolet.md): Jak zrezygnować z subskrypcji e-maili od Kolet: Łatwe zatrzymanie e-maili marketingowych i promocyjnych - [Udostępnij moje dane znajomym i rodzinie](https://help.kolet.com/pl/articles/12041445-udostepnij-moje-dane-znajomym-i-rodzinie.md): Udostępnij część swojego aktywnego planu danych Kolet w pełnych krokach GB rodzinie lub znajomym. - [Jak włączyć powiadomienia dla aplikacji Kolet](https://help.kolet.com/pl/articles/9863024-jak-wlaczyc-powiadomienia-dla-aplikacji-kolet.md): Włącz powiadomienia Kolet na iPhone, Samsung i Google Pixel w kilku krokach, by nie przegapić aktualizacji! - [Zmień język aplikacji Kolet](https://help.kolet.com/pl/articles/12081297-zmien-jezyk-aplikacji-kolet.md): Zmień język aplikacji Kolet bezpośrednio w ustawieniach aplikacji w zaledwie kilku krokach. - [Jak korzystać z Kolet Koins](https://help.kolet.com/pl/articles/13758607-jak-korzystac-z-kolet-koins.md): Użyj swoich Kolet Koins, aby zakupić plany danych i zaoszczędzić na następnej podróży. - [Dostępne Metody Płatności](https://help.kolet.com/pl/articles/13769325-dostepne-metody-platnosci.md): Dowiedz się o różnych sposobach płatności za plany danych Kolet. - [Jak pobrać swoje faktury](https://help.kolet.com/pl/articles/14320732-jak-pobrac-swoje-faktury.md): Pobierz swoje faktury bezpośrednio z aplikacji Kolet. ### 📄 O Kolet - [Warunki i zasady - Kolet](https://help.kolet.com/pl/articles/8703298-warunki-i-zasady-kolet.md): Pożegnaj się z drogimi rachunkami, pozostań w kontakcie podczas podróży. - [📚 Warunki i zasady - Grupa Air France KLM](https://help.kolet.com/pl/articles/10086685-warunki-i-zasady-grupa-air-france-klm.md): Podróżuj, gdzie chcesz. Po przyjeździe, pozostań połączony. - [Polityka Prywatności - Kolet](https://help.kolet.com/pl/articles/8722472-polityka-prywatnosci-kolet.md): Prywatność w Kolet - [🔎 Polityka Prywatności - Grupa Air France KLM](https://help.kolet.com/pl/articles/10086660-polityka-prywatnosci-grupa-air-france-klm.md) - ["Ogłoszenia"](https://help.kolet.com/pl/articles/10159615-ogloszenia.md): Informacje prawne ## Português ### 🚀 O que é um eSIM e como funciona? - [O que é a Kolet?](https://help.kolet.com/pt/articles/8656153-o-que-e-a-kolet.md): Ative eSIM em mais de 190 países. Sem taxas de roaming ou Wi-Fi público instável! Kolet mantém você sempre conectado nas suas viagens. - [O que é um eSIM?](https://help.kolet.com/pt/articles/8658979-o-que-e-um-esim.md): Descubra os eSIMs: como funcionam, porque são o futuro e como o eSIM universal da Kolet o mantém conectado globalmente! - [O meu dispositivo é compatível com eSIM?](https://help.kolet.com/pt/articles/8656190-o-meu-dispositivo-e-compativel-com-esim.md): Verifique se o seu telemóvel suporta eSIM e está desbloqueado para fácil ativação. Confirme a compatibilidade com o eSIM da Kolet. - [Lista de dispositivos compatíveis com eSIM](https://help.kolet.com/pt/articles/10615631-lista-de-dispositivos-compativeis-com-esim.md): Verifique se o seu dispositivo suporta eSIM - [O que é o eSIM universal da Kolet?](https://help.kolet.com/pt/articles/9103974-o-que-e-o-esim-universal-da-kolet.md): eSIM Universal da Kolet: Configuração única, recargas instantâneas e conectividade global, fique ligado onde quer que viaje. - [Tudo sobre eSIM - Perguntas frequentes](https://help.kolet.com/pt/articles/9317286-tudo-sobre-esim-perguntas-frequentes.md): Saiba tudo sobre o eSIM Kolet! Encontre respostas sobre ativação, planos de dados, uso de hotspot e mais, fique conectado em cada viagem. - [Como verificar se o meu dispositivo está desbloqueado para operadora?](https://help.kolet.com/pt/articles/8656192-como-verificar-se-o-meu-dispositivo-esta-desbloqueado-para-operadora.md): Saiba como verificar se o seu dispositivo está desbloqueado para usar eSIM. Siga estes passos simples para iPhone, Samsung e Pixel. - [O que posso fazer com 1GB?](https://help.kolet.com/pt/articles/9069739-o-que-posso-fazer-com-1gb.md): O eSIM da Kolet é ideal para mensagens, navegação, emails e redes sociais. Precisa de mais dados para streaming HD? Recarregue na app! - [Quando começa o meu plano de dados e qual é a validade?](https://help.kolet.com/pt/articles/8656385-quando-comeca-o-meu-plano-de-dados-e-qual-e-a-validade.md): Os planos eSIM da Kolet começam ao usar o primeiro MB de dados. Validade de 30 a 365 dias. Verifique os detalhes no app! - [O meu cartão SIM principal ainda está a funcionar?](https://help.kolet.com/pt/articles/8656464-o-meu-cartao-sim-principal-ainda-esta-a-funcionar.md): Use dual SIM/eSIM para manter o seu SIM principal ativo para chamadas e SMS enquanto usa o Kolet eSIM para dados. - [Onde posso usar o meu eSIM?](https://help.kolet.com/pt/articles/9046860-onde-posso-usar-o-meu-esim.md): Onde posso utilizar a Kolet - [Quais são os preços?](https://help.kolet.com/pt/articles/9070453-quais-sao-os-precos.md): Verifique os preços do eSIM Kolet para 190+ países! Tarifas transparentes, sem taxas ocultas e recargas fáceis. Encontre o melhor plano! - [Após o vencimento do crédito: Serei cobrado?](https://help.kolet.com/pt/articles/9115716-apos-o-vencimento-do-credito-serei-cobrado.md): Com a Kolet, sem taxas ocultas e sem renovações automáticas! Após o fim dos dados, não há cobranças extras. Conexão sem preocupações! - [Preciso de instalar um novo eSIM quando mudo de país?](https://help.kolet.com/pt/articles/9094474-preciso-de-instalar-um-novo-esim-quando-mudo-de-pais.md): Não precisa reinstalar o seu eSIM ao mudar de país! Recarregue na app Kolet e mantenha-se ligado onde quer que vá. - [Planos Unlimited](https://help.kolet.com/pt/articles/9526676-planos-unlimited.md): Como funcionam os planos Unlimited da Kolet: 5 GB por dia, velocidade reduzida após o limite diário, destinos elegíveis, hotspot, streaming, partilha e dados não utilizados. - [8 dicas da Kolet para ter em mente!](https://help.kolet.com/pt/articles/12434266-8-dicas-da-kolet-para-ter-em-mente.md): O seu guia prático com dicas adicionais e notas úteis para o seu eSIM Kolet — perfeito para utilizadores de eSIM pela primeira vez! ### ✈ Parceiro de viagem - [Kolet e Air India: Mantenha-se Conectado, Ganhe Recompensas](https://help.kolet.com/pt/articles/10753488-kolet-e-air-india-mantenha-se-conectado-ganhe-recompensas.md): Mantenha-se Conectado & Ganhe Recompensas: Oferta Especial Kolet x Air India - [Flying Blue: Ganhe Milhas e Pague com Milhas!](https://help.kolet.com/pt/articles/10137217-flying-blue-ganhe-milhas-e-pague-com-milhas.md): Ganhe e pague com Milhas Flying Blue ao comprar planos de dados Kolet! Até 10 Milhas por €1 gasto e fique conectado globalmente. ✈️💙📲 - [Parceiro de Viagem: Turbopass](https://help.kolet.com/pt/articles/10031556-parceiro-de-viagem-turbopass.md): A planear explorar Paris, Roma ou Londres? 🏛️ Com Turbopass, aceda a 1GB de dados através da parceria Kolet - [Kolet e Kiwi](https://help.kolet.com/pt/articles/11425079-kolet-e-kiwi.md) - [Kolet x Vietnam Airlines : Mantenha-se ligado e ganhe milhas](https://help.kolet.com/pt/articles/11872457-kolet-x-vietnam-airlines-mantenha-se-ligado-e-ganhe-milhas.md): A Kolet e a Vietnam Airlines associaram-se para oferecer uma experiência suave e conectada aos viajantes que voam de e para o Vietname ### ✨ Como instalar meu eSIM e ativar meus dados - [Instale o meu eSIM e ative o meu plano de dados](https://help.kolet.com/pt/articles/8656373-instale-o-meu-esim-e-ative-o-meu-plano-de-dados.md): Como instalar o eSIM da Kolet e ativar o meu plano de dados - [Como instalar o meu eSIM automaticamente?](https://help.kolet.com/pt/articles/9366969-como-instalar-o-meu-esim-automaticamente.md): Como instalar automaticamente o meu eSIM Kolet a partir da App Kolet. - [Como instalar o meu eSIM com um código de ativação?](https://help.kolet.com/pt/articles/8661561-como-instalar-o-meu-esim-com-um-codigo-de-ativacao.md): Instalação do eSIM Kolet com código de ativação - [Como instalar o meu eSIM via QR Code?](https://help.kolet.com/pt/articles/9017779-como-instalar-o-meu-esim-via-qr-code.md): Configuração eSIM Simplificada: Guia de Instalação por Código QR - [Como ativar o meu plano de dados?](https://help.kolet.com/pt/articles/9030499-como-ativar-o-meu-plano-de-dados.md): Aprenda a ativar o seu plano de dados Kolet eSIM facilmente. Siga este guia passo a passo para garantir conectividade no destino. - [Como verificar se o meu eSIM está ativado?](https://help.kolet.com/pt/articles/8661886-como-verificar-se-o-meu-esim-esta-ativado.md): Como verificar se o eSIM da Kolet está ativado e como localizá-lo num iPhone - [Como reinstalar o meu eSIM?](https://help.kolet.com/pt/articles/8656210-como-reinstalar-o-meu-esim.md): Aprenda a reinstalar rapidamente o seu eSIM Kolet em apenas alguns passos simples. - [Como configurar as minhas definições de APN?](https://help.kolet.com/pt/articles/8656412-como-configurar-as-minhas-definicoes-de-apn.md): A maioria dos dispositivos configura automaticamente as definições APN ao instalar um eSIM Kolet. Saiba como inserir APN manualmente. - [Diferenciando eSIM e SIM Primário](https://help.kolet.com/pt/articles/9053778-diferenciando-esim-e-sim-primario.md): Identifique facilmente o seu eSIM Kolet! Saiba como diferenciá-lo do seu SIM principal em iPhone, Samsung e Google Pixel. - [Como evitar cobranças no seu cartão SIM principal?](https://help.kolet.com/pt/articles/9537168-como-evitar-cobrancas-no-seu-cartao-sim-principal.md): Como garantir que não estou a usar a internet no meu cartão SIM principal para evitar custos de roaming - [Como navegar entre aplicações](https://help.kolet.com/pt/articles/9545442-como-navegar-entre-aplicacoes.md): Saiba como alternar facilmente entre a app Kolet e as definições do seu telefone para concluir a configuração do eSIM. - [Como renomear o meu eSIM?](https://help.kolet.com/pt/articles/9382036-como-renomear-o-meu-esim.md): Saiba como etiquetar o seu eSIM no iPhone, Samsung e Google Pixel para mantê-lo organizado e fácil de encontrar. - [Utilizar a sua eSIM Kolet noutro dispositivo](https://help.kolet.com/pt/articles/14321043-utilizar-a-sua-esim-kolet-noutro-dispositivo.md): Transferir o meu eSIM para outro, mudei de dispositivo. ### 🧳 Como gerenciar meu plano de dados - [Como recarregar o meu plano de dados?](https://help.kolet.com/pt/articles/9013539-como-recarregar-o-meu-plano-de-dados.md): Poucos dados? Sem problema! Veja como recarregar o seu plano 🚀 - [Como usar o iMessage da Apple?](https://help.kolet.com/pt/articles/8656459-como-usar-o-imessage-da-apple.md): Saiba como ativar e ligar o seu número para garantir mensagens e chamadas sem falhas no seu iPhone com o eSIM da Kolet! - [Quantos eSIMs posso instalar no meu dispositivo?](https://help.kolet.com/pt/articles/8656444-quantos-esims-posso-instalar-no-meu-dispositivo.md): Descubra quantos eSIMs o seu dispositivo pode armazenar e ativar. A maioria suporta vários, mas só permite 2 ativos de cada vez. - [Posso instalar o mesmo eSIM em vários dispositivos?](https://help.kolet.com/pt/articles/8659846-posso-instalar-o-mesmo-esim-em-varios-dispositivos.md): Um eSIM só pode ser usado num dispositivo de cada vez. Saiba como transferir o seu eSIM para um novo dispositivo e os passos a seguir. - [Ao Voltar para Casa: O Que Fazer?](https://help.kolet.com/pt/articles/8659860-ao-voltar-para-casa-o-que-fazer.md): Saiba como voltar ao seu SIM/eSIM principal após a viagem. Desative o Kolet eSIM sem o apagar e mantenha-o pronto para futuras viagens! - [Como garantir que o meu dispositivo está em 4G/5G?](https://help.kolet.com/pt/articles/9012954-como-garantir-que-o-meu-dispositivo-esta-em-4g-5g.md): Aprenda a verificar e ativar 4G/5G no seu dispositivo. Maximize a velocidade e garanta conectividade com o eSIM da Kolet. - [Como ativar/desativar o meu eSIM?](https://help.kolet.com/pt/articles/8681619-como-ativar-desativar-o-meu-esim.md): Saiba como ativar, desativar e recarregar o seu eSIM Kolet facilmente. Mantenha-se conectado em mais de 130 países com facilidade. - [Como eliminar o meu eSIM do meu dispositivo?](https://help.kolet.com/pt/articles/8659889-como-eliminar-o-meu-esim-do-meu-dispositivo.md): Aprenda a eliminar o seu eSIM Kolet com o nosso guia passo a passo. Siga estas instruções simples para remover o eSIM do seu dispositivo. - [Como Verificar e Gerir o Seu Uso de Dados](https://help.kolet.com/pt/articles/9036746-como-verificar-e-gerir-o-seu-uso-de-dados.md): Como Verificar e Gerir o Uso de Dados: Acompanhe, Limite e Otimize os Seus Dados Móveis Facilmente - [Como partilhar a minha ligação com um hotspot?](https://help.kolet.com/pt/articles/10599773-como-partilhar-a-minha-ligacao-com-um-hotspot.md): Precisa usar o telemóvel como modem para ligar o portátil à internet? Veja como ativar o hotspot móvel. ### 🛠️ Problemas com meu eSIM - [Não consegue instalar o seu eSIM Kolet?](https://help.kolet.com/pt/articles/8661595-nao-consegue-instalar-o-seu-esim-kolet.md): Problemas ao instalar eSIM Kolet? Pode ser por incompatibilidade, bloqueio de operadora ou instalação prévia. - [O meu dispositivo não está a ligar-se a uma rede](https://help.kolet.com/pt/articles/8661552-o-meu-dispositivo-nao-esta-a-ligar-se-a-uma-rede.md): O meu dispositivo não está conectado a uma rede ou o roaming está desativado para o seu eSIM Kolet. - [Estou a experienciar uma velocidade de rede lenta.](https://help.kolet.com/pt/articles/8661882-estou-a-experienciar-uma-velocidade-de-rede-lenta.md): Aprenda correções rápidas como mudar manualmente de rede, ajustar configurações e melhorar a estabilidade da conexão. - [Não consigo me conectar à Internet](https://help.kolet.com/pt/articles/8666483-nao-consigo-me-conectar-a-internet.md): Kolet eSIM sem conexão com a Internet - [O meu código QR não está a funcionar](https://help.kolet.com/pt/articles/9082313-o-meu-codigo-qr-nao-esta-a-funcionar.md): Código QR não funciona? Instale manualmente o seu eSIM Kolet no iPhone ou Android e conecte-se em segundos! 🚀 - [Como tirar uma captura de ecrã?](https://help.kolet.com/pt/articles/9427701-como-tirar-uma-captura-de-ecra.md): Tire uma captura de ecrã do seu dispositivo ao contactar a Equipa de Apoio ao Cliente. - [Como saber qual operadora a Kolet usa para um país específico?](https://help.kolet.com/pt/articles/9545434-como-saber-qual-operadora-a-kolet-usa-para-um-pais-especifico.md): Verifique a lista de redes parceiras na app Kolet e aprenda a mudar manualmente de rede para melhor cobertura e velocidade. - [O meu eSIM está bloqueado com um código PIN/PUK](https://help.kolet.com/pt/articles/10079008-o-meu-esim-esta-bloqueado-com-um-codigo-pin-puk.md): Ver um pedido de PIN ou PUK no seu eSIM Kolet - [Transferência Rápida de eSIM no iPhone](https://help.kolet.com/pt/articles/10650597-transferencia-rapida-de-esim-no-iphone.md): A transferência rápida de eSIM no iPhone NÃO é recomendada para usuários Kolet! Pode desativar sua linha principal e como restaurá-la. - [Como posso mudar a minha rede móvel](https://help.kolet.com/pt/articles/10506538-como-posso-mudar-a-minha-rede-movel.md): Como selecionar manualmente uma rede em caso de problema de conectividade \(sem conexão ou conexão lenta\). - [Por que o meu endereço IP não mostra a minha localização atual?](https://help.kolet.com/pt/articles/12309735-por-que-o-meu-endereco-ip-nao-mostra-a-minha-localizacao-atual.md): Saiba por que o seu endereço IP mostra a Polónia ou a França em vez da sua localização real ao usar os dados da Kolet. Obtenha soluções práticas para corrigir problemas de idioma, moeda e localizaç... ### ⚙️Configurações da aplicação e da conta Kolet - [Indique um amigo e ganhe recompensas com a Kolet!](https://help.kolet.com/pt/articles/9684724-indique-um-amigo-e-ganhe-recompensas-com-a-kolet.md): Indique amigos para a Kolet e ganhe recompensas! Eles recebem 3€, você ganha 3€ de crédito. Sem limites, sem expiração! Partilhe e poupe! - [Como faço para entrar na App Kolet?](https://help.kolet.com/pt/articles/9550485-como-faco-para-entrar-na-app-kolet.md): Guia de Login da App Kolet: Tenho um problema ao entrar, não consigo ou estou com dificuldades para entrar - [Faça chamadas internacionais com a Kolet](https://help.kolet.com/pt/articles/8656364-faca-chamadas-internacionais-com-a-kolet.md): Faça chamadas internacionais diretamente a partir da aplicação Kolet utilizando a sua ligação à internet. - [Como usar um código promocional?](https://help.kolet.com/pt/articles/11904065-como-usar-um-codigo-promocional.md): Como aplicar um voucher na app Kolet - [Como converter os seus dados não utilizados em Kolet Koins](https://help.kolet.com/pt/articles/12256869-como-converter-os-seus-dados-nao-utilizados-em-kolet-koins.md): Aproveite ao máximo o seu plano de dados e nunca desperdice um único GB! - [Como eliminar a minha conta Kolet?](https://help.kolet.com/pt/articles/8680352-como-eliminar-a-minha-conta-kolet.md): Como Eliminar a Sua Conta Kolet: Guia Passo a Passo para Eliminação de Conta - [Cancelar subscrição de emails da Kolet](https://help.kolet.com/pt/articles/8684886-cancelar-subscricao-de-emails-da-kolet.md): Como cancelar a subscrição de e-mails da Kolet: Pare facilmente os e-mails de marketing e promoções - [Partilhar os meus dados com amigos e família](https://help.kolet.com/pt/articles/12041445-partilhar-os-meus-dados-com-amigos-e-familia.md): Partilhe uma porção do seu plano de dados Kolet ativo em passos de GB inteiros com família ou amigos - [Como Ativar Notificações para a App Kolet](https://help.kolet.com/pt/articles/9863024-como-ativar-notificacoes-para-a-app-kolet.md): Nunca perca atualizações importantes da Kolet! Saiba como ativar notificações no iPhone, Samsung e Google Pixel em poucos passos. - [o idioma da aplicação Kolet](https://help.kolet.com/pt/articles/12081297-o-idioma-da-aplicacao-kolet.md) - [Preços e destinos](https://help.kolet.com/pt/articles/12164911-precos-e-destinos.md) - [Como Utilizar os Seus Kolet Koins](https://help.kolet.com/pt/articles/13758607-como-utilizar-os-seus-kolet-koins.md): Use as suas Kolet Koins para comprar planos de dados e economizar na sua próxima viagem - [Métodos de Pagamento Disponíveis](https://help.kolet.com/pt/articles/13769325-metodos-de-pagamento-disponiveis.md): Saiba mais sobre as diferentes formas de pagar os seus planos Kolet de dados. - [Como Transferir as Suas Faturas](https://help.kolet.com/pt/articles/14320732-como-transferir-as-suas-faturas.md): Descarregue as suas faturas diretamente da aplicação Kolet ### 📄 Sobre - [Termos e condições - Kolet](https://help.kolet.com/pt/articles/8703298-termos-e-condicoes-kolet.md): Termos e condições - [📚 Termos e condições - Air France KLM Group](https://help.kolet.com/pt/articles/10086685-termos-e-condicoes-air-france-klm-group.md) - [Política de privacidade - Kolet](https://help.kolet.com/pt/articles/8722472-politica-de-privacidade-kolet.md): Privacidade na Kolet - [🔎 Política de privacidade - Air France KLM Group](https://help.kolet.com/pt/articles/10086660-politica-de-privacidade-air-france-klm-group.md) - [Avisos](https://help.kolet.com/pt/articles/10159615-avisos.md): Avisos legais ## 简体中文 ### 🚀 什么是电子SIM卡,它如何工作? - [什么是Kolet?](https://help.kolet.com/zh-CN/articles/8656153-什么是kolet.md): 在190多个国家激活eSIM。告别漫游费和不可靠的公共Wi-Fi!Kolet的eSIM让您旅行中始终保持连接。 - [什么是eSIM?](https://help.kolet.com/zh-CN/articles/8658979-什么是esim.md): 探索eSIM:它们如何工作、为何是未来,以及Kolet的全球通用eSIM如何让您保持全球连接! - [我的设备支持eSIM吗?](https://help.kolet.com/zh-CN/articles/8656190-我的设备支持esim吗.md): 检查您的手机是否支持eSIM并已解锁,以便轻松激活。验证与Kolet eSIM的兼容性。 - [eSIM 兼容设备列表](https://help.kolet.com/zh-CN/articles/10615631-esim-兼容设备列表.md): 检查您的设备是否支持eSIM - [什么是Kolet的全球通用eSIM?](https://help.kolet.com/zh-CN/articles/9103974-什么是kolet的全球通用esim.md): Kolet的全球eSIM:一次设置,快速充值,全球无缝连接,随时随地保持联系。 - [关于eSIM的常见问题解答](https://help.kolet.com/zh-CN/articles/9317286-关于esim的常见问题解答.md): 了解Kolet eSIM!获取激活、数据计划、热点使用等信息,确保每次旅行都保持连接。 - [如何检查我的设备是否已解锁?](https://help.kolet.com/zh-CN/articles/8656192-如何检查我的设备是否已解锁.md): 了解如何检查您的设备是否解锁以使用eSIM。按照这些简单步骤检查iPhone、三星和Pixel设备。 - [1GB可以做什么?](https://help.kolet.com/zh-CN/articles/9069739-1gb可以做什么.md): Kolet eSIM适合消息、浏览、邮件和社交媒体。需要更多数据用于高清流媒体?随时在我们的应用中充值! - [我的数据计划何时开始,有效期是多久?](https://help.kolet.com/zh-CN/articles/8656385-我的数据计划何时开始-有效期是多久.md): Kolet eSIM 计划从您使用第一个 MB 数据时开始生效。有效期为 30 至 365 天。请在应用中查看计划详情! - [我的主SIM卡还能用吗?](https://help.kolet.com/zh-CN/articles/8656464-我的主sim卡还能用吗.md): 使用双卡/eSIM,保持主卡用于通话和短信,使用Kolet eSIM上网,无需换卡即可保持连接。 - [我的eSIM可以在哪里使用?](https://help.kolet.com/zh-CN/articles/9046860-我的esim可以在哪里使用.md): Kolet eSIM适用于190多个目的地!查看我们的应用或网站,享受无缝全球连接。 - [价格是多少?](https://help.kolet.com/zh-CN/articles/9070453-价格是多少.md): 查看Kolet eSIM在190多个国家的定价!透明费率,无隐藏费用,轻松充值。找到适合您旅行的最佳计划! - [信用到期后:我会被收费吗?](https://help.kolet.com/zh-CN/articles/9115716-信用到期后-我会被收费吗.md): 使用Kolet,无隐藏费用,无自动续费!数据到期后不再收费,享受无忧连接! - [更换国家时需要安装新的 eSIM 卡吗?](https://help.kolet.com/zh-CN/articles/9094474-更换国家时需要安装新的-esim-卡吗.md): 更换国家无需重新安装eSIM!只需在Kolet应用中充值,即可随时随地保持连接。 - [Unlimited 套餐](https://help.kolet.com/zh-CN/articles/9526676-unlimited-套餐.md): Kolet Unlimited 套餐如何运作:每天 5 GB,超过每日额度后降速,适用目的地,热点、流媒体、数据共享和未使用数据说明。 ### ✈ 旅行伙伴 - [Kolet与印度航空:保持连接,赚取奖励](https://help.kolet.com/zh-CN/articles/10753488-kolet与印度航空-保持连接-赚取奖励.md): 保持连接并赚取奖励:Kolet与印度航空特别优惠 - [Flying Blue:赚取里程并用里程支付!](https://help.kolet.com/zh-CN/articles/10137217-flying-blue-赚取里程并用里程支付.md): 购买Kolet数据计划可赚取并使用Flying Blue里程!每消费1欧元可获最多10里程,全球畅联。✈️💙📲 - [旅行伙伴:Turbopass](https://help.kolet.com/zh-CN/articles/10031556-旅行伙伴-turbopass.md): 计划游览巴黎、罗马或伦敦?通过Turbopass和Kolet合作,您可获得1GB数据。 - [Kolet 和 Kiwi](https://help.kolet.com/zh-CN/articles/11425079-kolet-和-kiwi.md): 保持联系:Kolet x Kiwi 特别优惠 - [Kolet x 越南航空:保持联系并赢取里数](https://help.kolet.com/zh-CN/articles/11872457-kolet-x-越南航空-保持联系并赢取里数.md): Kolet 与越南航空合作,为往返越南的旅客提供流畅的连接体验 ### ✨如何安装我的电子SIM卡并激活我的数据? - [安装我的eSIM并激活我的数据计划](https://help.kolet.com/zh-CN/articles/8656373-安装我的esim并激活我的数据计划.md): 如何安装Kolet eSIM并激活我的数据计划 - [如何自动安装我的eSIM?](https://help.kolet.com/zh-CN/articles/9366969-如何自动安装我的esim.md): 如何通过Kolet应用自动安装我的Kolet eSIM。 - [如何使用激活码安装我的eSIM?](https://help.kolet.com/zh-CN/articles/8661561-如何使用激活码安装我的esim.md): Kolet eSIM安装及激活码 - [如何通过二维码安装我的eSIM?](https://help.kolet.com/zh-CN/articles/9017779-如何通过二维码安装我的esim.md): 轻松设置eSIM:二维码安装指南 - [如何激活我的数据套餐?](https://help.kolet.com/zh-CN/articles/9030499-如何激活我的数据套餐.md): 了解如何轻松激活您的Kolet eSIM数据计划。按照此分步指南确保您在目的地的连接。 - [如何检查我的eSIM是否已激活?](https://help.kolet.com/zh-CN/articles/8661886-如何检查我的esim是否已激活.md): 如何验证Kolet eSIM是否激活及在iPhone上查找 - [如何重新安装我的eSIM?](https://help.kolet.com/zh-CN/articles/8656210-如何重新安装我的esim.md): 了解如何通过简单步骤快速重新安装您的Kolet eSIM - [如何配置我的APN设置?](https://help.kolet.com/zh-CN/articles/8656412-如何配置我的apn设置.md): 大多数设备在安装Kolet eSIM时会自动配置APN设置,无需设置!了解如何手动输入APN设置。 - [区分 eSIM 和主 SIM 卡](https://help.kolet.com/zh-CN/articles/9053778-区分-esim-和主-sim-卡.md): 轻松识别您的Kolet eSIM!了解如何在iPhone、三星和谷歌Pixel设备上区分您的eSIM和主SIM卡。 - [如何避免主SIM卡的费用?](https://help.kolet.com/zh-CN/articles/9537168-如何避免主sim卡的费用.md): 如何确保不使用主SIM卡上网以避免漫游费用 - [如何在应用之间切换](https://help.kolet.com/zh-CN/articles/9545442-如何在应用之间切换.md): 了解如何轻松在Kolet应用和手机设置间切换,完成eSIM设置。 - [如何重命名我的eSIM?](https://help.kolet.com/zh-CN/articles/9382036-如何重命名我的esim.md): 了解如何在iPhone、三星和谷歌Pixel上标记您的eSIM,以便于管理和查找。 - [在另一台设备上使用您的Kolet eSIM](https://help.kolet.com/zh-CN/articles/14321043-在另一台设备上使用您的kolet-esim.md): 我更换了设备,请将我的eSIM转移到其他设备。 ### 🧳 如何管理我的数据计划? - [如何充值我的数据套餐?](https://help.kolet.com/zh-CN/articles/9013539-如何充值我的数据套餐.md): 数据不足?没问题!教你如何充值计划 🚀 - [如何使用 Apple iMessage?](https://help.kolet.com/zh-CN/articles/8656459-如何使用-apple-imessage.md): Kolet 和苹果 iMessage - [我可以在我的设备上安装多少个eSIM?](https://help.kolet.com/zh-CN/articles/8656444-我可以在我的设备上安装多少个esim.md): 了解您的设备可以存储和激活多少个eSIM。大多数设备支持多个eSIM,但仅允许同时激活2个。 - [我可以在多个设备上安装同一个eSIM吗?](https://help.kolet.com/zh-CN/articles/8659846-我可以在多个设备上安装同一个esim吗.md): eSIM一次只能用于一个设备。了解如何将eSIM转移到新设备及所需步骤。 - [回家时:该怎么做?](https://help.kolet.com/zh-CN/articles/8659860-回家时-该怎么做.md): 了解如何在旅行后切换回主SIM/eSIM。关闭Kolet eSIM而不删除,保持为未来旅行准备! - [如何确保我的设备使用4G/5G?](https://help.kolet.com/zh-CN/articles/9012954-如何确保我的设备使用4g-5g.md): 了解如何在设备上检查和启用4G/5G。使用Kolet eSIM最大化速度,确保无缝连接。 - [如何开启/关闭我的eSIM?](https://help.kolet.com/zh-CN/articles/8681619-如何开启-关闭我的esim.md): 轻松了解如何激活、停用和充值您的Kolet eSIM,轻松在130多个国家保持连接。 - [如何从我的设备中删除eSIM?](https://help.kolet.com/zh-CN/articles/8659889-如何从我的设备中删除esim.md): 通过我们的简单步骤指南,了解如何删除您的Kolet eSIM。按照这些简单说明从设备中移除eSIM。 - [如何检查和管理您的数据使用情况](https://help.kolet.com/zh-CN/articles/9036746-如何检查和管理您的数据使用情况.md): 如何检查和管理数据使用:轻松跟踪、限制和优化您的移动数据 - [如何通过热点共享我的连接?](https://help.kolet.com/zh-CN/articles/10599773-如何通过热点共享我的连接.md): 需要将手机用作调制解调器连接笔记本或其他设备上网。以下是启用移动热点的方法。 ### 🛠️ 我的eSIM存在问题 - [无法安装您的Kolet eSIM?](https://help.kolet.com/zh-CN/articles/8661595-无法安装您的kolet-esim.md): Kolet 安装eSIM遇到问题?可能是设备不兼容、运营商锁定或之前安装导致的。 - [我的设备无法连接到网络](https://help.kolet.com/zh-CN/articles/8661552-我的设备无法连接到网络.md): 我的设备未连接到网络或您的Kolet eSIM漫游已禁用。 - [我遇到了网络速度慢的问题](https://help.kolet.com/zh-CN/articles/8661882-我遇到了网络速度慢的问题.md): 了解快速解决方法,如手动切换网络、调整设置和提高连接稳定性。 - [我无法连接互联网](https://help.kolet.com/zh-CN/articles/8666483-我无法连接互联网.md): Kolet eSIM 没有网络连接 - [我的二维码无法使用](https://help.kolet.com/zh-CN/articles/9082313-我的二维码无法使用.md): 二维码无效?手动在iPhone或Android上安装Kolet eSIM,秒连!🚀 - [如何截屏?](https://help.kolet.com/zh-CN/articles/9427701-如何截屏.md): 与客户服务团队联系时,请用设备截图。 - [如何知道Kolet在特定国家使用哪个运营商?](https://help.kolet.com/zh-CN/articles/9545434-如何知道kolet在特定国家使用哪个运营商.md): 在Kolet应用中查看合作网络列表,并了解如何手动切换网络以获得更好的覆盖和速度。 - [我的eSIM被PIN/PUK码锁定了](https://help.kolet.com/zh-CN/articles/10079008-我的esim被pin-puk码锁定了.md): 在您的Kolet eSIM上看到PIN或PUK提示 - [iPhone 上的 eSIM 快速转移](https://help.kolet.com/zh-CN/articles/10650597-iphone-上的-esim-快速转移.md): 不建议Kolet用户在iPhone上使用eSIM快速转移!此功能可能会禁用您的主线及其恢复方法。 - [如何更改我的移动网络](https://help.kolet.com/zh-CN/articles/10506538-如何更改我的移动网络.md): 如何在连接问题(无连接或连接缓慢)时手动选择网络。 - [为什么我的IP地址不显示当前位置](https://help.kolet.com/zh-CN/articles/12309735-为什么我的ip地址不显示当前位置.md): 了解为何使用Kolet数据时,您的IP地址显示为波兰或法国而非实际位置。获取解决网站语言、货币和位置问题的实用方案。 ### ⚙️Kolet应用与账户设置 - [推荐朋友使用Kolet,赚取奖励!](https://help.kolet.com/zh-CN/articles/9684724-推荐朋友使用kolet-赚取奖励.md): 推荐朋友使用Kolet并赚取奖励!他们享$3折扣,你得$3积分。无限制,无过期!立即分享并省钱! - [如何登录Kolet应用程序?](https://help.kolet.com/zh-CN/articles/9550485-如何登录kolet应用程序.md): Kolet应用登录指南:我无法登录或遇到登录问题 - [使用 Kolet 进行国际通话](https://help.kolet.com/zh-CN/articles/8656364-使用-kolet-进行国际通话.md): 直接使用您的互联网连接通过Kolet应用拨打国际电话 - [如何使用促销代码?](https://help.kolet.com/zh-CN/articles/11904065-如何使用促销代码.md): 如何在Kolet应用上使用优惠券 - [如何将未使用数据转换为Kolet Koins](https://help.kolet.com/zh-CN/articles/12256869-如何将未使用数据转换为kolet-koins.md): Get the most out of your data plan and never let a single GB go to waste! - [如何删除我的Kolet账户?](https://help.kolet.com/zh-CN/articles/8680352-如何删除我的kolet账户.md): 如何删除您的Kolet账户:账户删除分步指南 - [取消订阅Kolet邮件](https://help.kolet.com/zh-CN/articles/8684886-取消订阅kolet邮件.md): 如何取消订阅Kolet邮件:轻松停止营销和促销邮件 - [与朋友和家人共享我的数据](https://help.kolet.com/zh-CN/articles/12041445-与朋友和家人共享我的数据.md): 与家人或朋友共享部分活跃的Kolet数据计划,以GB为单位 - [如何开启Kolet应用的通知](https://help.kolet.com/zh-CN/articles/9863024-如何开启kolet应用的通知.md): 不要错过重要的Kolet更新!了解如何在iPhone、三星和谷歌Pixel设备上启用通知,步骤简单。 - [更改 Kolet 应用程序语言](https://help.kolet.com/zh-CN/articles/12081297-更改-kolet-应用程序语言.md) - [Prices and destinations](https://help.kolet.com/zh-CN/articles/12164911-prices-and-destinations.md) - [如何使用您的Kolet Koins](https://help.kolet.com/zh-CN/articles/13758607-如何使用您的kolet-koins.md): 使用您的Kolet代币购买数据套餐,为下一次旅行省钱。 - [可用支付方式](https://help.kolet.com/zh-CN/articles/13769325-可用支付方式.md): 了解您可以支付 Kolet 数据套餐的不同方式 - [如何下载您的发票](https://help.kolet.com/zh-CN/articles/14320732-如何下载您的发票.md): 直接从Kolet应用程序下载您的发票 ### 📄 关于 - [条款和条件](https://help.kolet.com/zh-CN/articles/8703298-条款和条件.md): 条款和条件 - [📚 条款和条件 - 法航荷航集团](https://help.kolet.com/zh-CN/articles/10086685-条款和条件-法航荷航集团.md): 想去哪儿就去哪儿。 抵达后,保持联系。 - [隐私政策 - 科莱特](https://help.kolet.com/zh-CN/articles/8722472-隐私政策-科莱特.md): 科莱特的隐私保护 - [🔎隐私政策 - 法航荷航集团](https://help.kolet.com/zh-CN/articles/10086660-隐私政策-法航荷航集团.md) - [注意事项](https://help.kolet.com/zh-CN/articles/10159615-注意事项.md): 法律通知 ## Español ### 🚀 ¿Qué es una eSIM y cómo funciona? - [¿Qué es Kolet?](https://help.kolet.com/es/articles/8656153-que-es-kolet.md): Con la tecnología eSIM de Kolet, estar conectado mientras viajas es así de fácil. - [¿Qué es una eSIM?](https://help.kolet.com/es/articles/8658979-que-es-una-esim.md): Descubre las eSIMs: cómo funcionan, por qué son el futuro y cómo la eSIM única de Kolet te mantiene conectado en cualquier parte del mundo 🌍 - [¿Mi teléfono es compatible con una eSIM?](https://help.kolet.com/es/articles/8656190-mi-telefono-es-compatible-con-una-esim.md): Comprueba si tu móvil es compatible con eSIM y está liberado para activarla fácilmente. Asegúrate de que funciona con la eSIM de Kolet. - [Lista de dispositivos compatibles con eSIM](https://help.kolet.com/es/articles/10615631-lista-de-dispositivos-compatibles-con-esim.md): Comprueba si tu dispositivo es compatible con eSIM - [¿Qué es la eSIM única de Kolet ?](https://help.kolet.com/es/articles/9103974-que-es-la-esim-unica-de-kolet.md): eSIM Kolet: configuración fácil, recargas al instante y conexión global sin interrupciones. - [Todo sobre la eSIM - Preguntas frecuentes](https://help.kolet.com/es/articles/9317286-todo-sobre-la-esim-preguntas-frecuentes.md): Guía eSIM Kolet: activa, recarga, comparte datos y viaja siempre conectado. - [¿Mi dispositivo está bloqueado por un operador?](https://help.kolet.com/es/articles/8656192-mi-dispositivo-esta-bloqueado-por-un-operador.md): Aprende a comprobar si tu dispositivo está desbloqueado para el uso de eSIM. Sigue estos sencillos pasos para cads dispositivo. - [¿Qué puedo hacer con 1 GB?](https://help.kolet.com/es/articles/9069739-que-puedo-hacer-con-1-gb.md): Kolet eSIM es ideal para mensajería, navegación, correo electrónico y redes sociales. - [¿Cuándo empieza mi plan de datos y qué validez tiene?](https://help.kolet.com/es/articles/8656385-cuando-empieza-mi-plan-de-datos-y-que-validez-tiene.md): Los planes eSIM de Kolet empiezan cuando utilizas tu primer MB de datos. La validez oscila entre 30 y 365 días. - [¿Seguirá funcionando mi tarjeta SIM principal?](https://help.kolet.com/es/articles/8656464-seguira-funcionando-mi-tarjeta-sim-principal.md): Utiliza la doble SIM/eSIM para mantener tu SIM principal activa para llamadas y SMS mientras usas la eSIM de Kolet para datos. - [¿Dónde puedo utilizar mi eSIM?](https://help.kolet.com/es/articles/9046860-donde-puedo-utilizar-mi-esim.md): Kolet eSIM funciona en más de 190 destinos. Encuentra tu destino y disfruta de una conectividad global sin problemas. - [¿Cuáles son los precios?](https://help.kolet.com/es/articles/9070453-cuales-son-los-precios.md): Consulta los precios de Kolet eSIM para más de 190 países. Tarifas transparentes, sin cargos ocultos y recargas fáciles. - [Cuando expira mi plan de datos ¿Se me cobrará?](https://help.kolet.com/es/articles/9115716-cuando-expira-mi-plan-de-datos-se-me-cobrara.md): Sin cargos ocultos ni renovaciones automáticas. Cuando caduquen tus datos, no se te cobrará nada extra. ¡Conectividad sin preocupaciones! - [¿Tengo que instalar una nueva eSIM al cambiar de país?](https://help.kolet.com/es/articles/9094474-tengo-que-instalar-una-nueva-esim-al-cambiar-de-pais.md): No necesitas reinstalar tu eSIM cuando cambies de país. Recarga en la app Kolet y permanece conectado vayas donde vayas. - [Planes Unlimited](https://help.kolet.com/es/articles/9526676-planes-unlimited.md): Cómo funcionan los planes Unlimited de Kolet: 5 GB al día, velocidad reducida después del límite diario, destinos elegibles, hotspot, streaming, compartir datos y datos no usados. - [¡8 consejos de Kolet que debes tener en cuenta!](https://help.kolet.com/es/articles/12434266-8-consejos-de-kolet-que-debes-tener-en-cuenta.md): Tu guía práctica con consejos adicionales y notas útiles para tu eSIM de Kolet, ¡perfecta para quienes utilizan una eSIM por primera vez! ### ✈ Compañero de viaje - [Kolet y Air India: Mantente conectado, gana recompensas](https://help.kolet.com/es/articles/10753488-kolet-y-air-india-mantente-conectado-gana-recompensas.md): Sigue conectado y gana premios: Oferta especial Kolet x Air India - [Flying Blue: ¡Gana millas y paga con millas!](https://help.kolet.com/es/articles/10137217-flying-blue-gana-millas-y-paga-con-millas.md): ¡Gana y paga con Millas Flying Blue al comprar planes de datos Kolet! Consiga hasta 10 Millas por cada euro gastado ✈️💙📲 - [Socio de Viaje: Turbopass](https://help.kolet.com/es/articles/10031556-socio-de-viaje-turbopass.md): ¿Planeas explorar París, Roma o Londres? 🏛️ Con Turbopass, accede a 1GB de datos gracias a la colaboración con Kolet. - [Kolet y Kiwi](https://help.kolet.com/es/articles/11425079-kolet-y-kiwi.md) - [Kolet x Vietnam Airlines : Mantente conectado y gana millas](https://help.kolet.com/es/articles/11872457-kolet-x-vietnam-airlines-mantente-conectado-y-gana-millas.md): Kolet y Vietnam Airlines se han unido para ofrecer una experiencia fluida y conectada a los viajeros que vuelan desde y hacia Vietnam. ### ✨¿Cómo instalar mi eSIM y activar mis datos? - [Instalar mi eSIM y activar mi plan de datos](https://help.kolet.com/es/articles/8656373-instalar-mi-esim-y-activar-mi-plan-de-datos.md): Cómo instalar la eSIM de Kolet y activar mi plan de datos - [¿Cómo instalar mi eSIM automáticamente?](https://help.kolet.com/es/articles/9366969-como-instalar-mi-esim-automaticamente.md): Cómo instalar mi Kolet eSIM automáticamente desde la aplicación Kolet. - [¿Cómo instalar mi eSIM con código de activación ?](https://help.kolet.com/es/articles/8661561-como-instalar-mi-esim-con-codigo-de-activacion.md): Instalación de Kolet eSIM con código de activación - [¿Cómo instalar mi eSIM mediante código QR?](https://help.kolet.com/es/articles/9017779-como-instalar-mi-esim-mediante-codigo-qr.md): Guía de instalación de eSIM: Configuración fácil con código QR - [¿Cómo activar mi plan de datos?](https://help.kolet.com/es/articles/9030499-como-activar-mi-plan-de-datos.md): Cómo activar tu plan de datos Kolet eSIM sin esfuerzo, paso a paso. - [¿Cómo comprobar si mi eSIM está activada?](https://help.kolet.com/es/articles/8661886-como-comprobar-si-mi-esim-esta-activada.md): Cómo verificar si la eSIM de Kolet está activada y cómo localizarla en un iPhone - [¿Cómo reinstalar mi eSIM?](https://help.kolet.com/es/articles/8656210-como-reinstalar-mi-esim.md): Aprende a reinstalar tu eSIM de Kolet rápidamente en unos sencillos pasos. - [¿Cómo configurar los ajustes de mi APN?](https://help.kolet.com/es/articles/8656412-como-configurar-los-ajustes-de-mi-apn.md): La mayoría de dispositivos configuran APN automáticamente con eSIM de Kolet. Aprende a ingresar APN manualmente. - [Diferenciar entre tu eSIM Kolet y tu SIM Principal](https://help.kolet.com/es/articles/9053778-diferenciar-entre-tu-esim-kolet-y-tu-sim-principal.md): ¡Identifica fácilmente tu eSIM de Kolet! Aprende a diferenciar tu eSIM de tu SIM principal en dispositivos iPhone, Samsung y Google Pixel. - [¿Cómo evitar cargos en tu tarjeta SIM principal?](https://help.kolet.com/es/articles/9537168-como-evitar-cargos-en-tu-tarjeta-sim-principal.md): ¿Cómo asegurarme de no usar internet en mi tarjeta SIM principal para evitar cargos de itinerancia? - [Cómo navegar entre aplicaciones](https://help.kolet.com/es/articles/9545442-como-navegar-entre-aplicaciones.md): Aprende a cambiar fácilmente entre la aplicación Kolet y los ajustes de tu teléfono para completar la configuración de tu eSIM. - [¿Cómo renombrar mi eSIM?](https://help.kolet.com/es/articles/9382036-como-renombrar-mi-esim.md): Aprende a etiquetar tu eSIM en iPhone, Samsung y Google Pixel para mantenerla organizada y fácil de encontrar. - [Uso de tu eSIM de Kolet en otro dispositivo](https://help.kolet.com/es/articles/14321043-uso-de-tu-esim-de-kolet-en-otro-dispositivo.md): Transferir mi eSIM a otro, he cambiado de dispositivo. ### 🧳 ¿Cómo gestionar mi plan de datos? - [¿Cómo recargar mi plan de datos?](https://help.kolet.com/es/articles/9013539-como-recargar-mi-plan-de-datos.md): ¿Te estás quedando sin datos? ¡No hay problema! Aquí te mostramos cómo recargar tu plan 🚀 - [¿Cómo usar Apple iMessage?](https://help.kolet.com/es/articles/8656459-como-usar-apple-imessage.md): ¡Aprende a activar y vincular tu número para asegurar mensajes y llamadas fluidas en tu iPhone al usar Kolet eSIM! - [¿Cuántas eSIM puedo instalar en mi dispositivo?](https://help.kolet.com/es/articles/8656444-cuantas-esim-puedo-instalar-en-mi-dispositivo.md): Descubre cuántas eSIM puede almacenar y activar tu dispositivo. La mayoría soporta varias eSIM, pero solo 2 activas a la vez. - [¿Puedo instalar la misma eSIM en varios dispositivos?](https://help.kolet.com/es/articles/8659846-puedo-instalar-la-misma-esim-en-varios-dispositivos.md): Una eSIM solo se puede usar en un dispositivo a la vez. Aprende a transferir tu eSIM a un nuevo dispositivo y los pasos a seguir. - [Al regresar a casa: ¿Qué hacer?](https://help.kolet.com/es/articles/8659860-al-regresar-a-casa-que-hacer.md): Aprende a cambiar a tu SIM/eSIM principal tras viajar. Desactiva tu eSIM de Kolet sin eliminarla y tenla lista para futuros viajes. - [¿Cómo asegurarme de que mi dispositivo esté en 4G/5G?](https://help.kolet.com/es/articles/9012954-como-asegurarme-de-que-mi-dispositivo-este-en-4g-5g.md): Aprende a verificar y activar 4G/5G en tu dispositivo. Maximiza la velocidad y asegura conectividad sin interrupciones con Kolet eSIM. - [¿Cómo activar/desactivar mi eSIM?](https://help.kolet.com/es/articles/8681619-como-activar-desactivar-mi-esim.md): Aprende a activar, desactivar y recargar tu eSIM de Kolet fácilmente. Permanece conectado en más de 130 países sin complicaciones. - [¿Cómo eliminar mi eSIM de mi dispositivo?](https://help.kolet.com/es/articles/8659889-como-eliminar-mi-esim-de-mi-dispositivo.md): Aprende a eliminar tu eSIM de Kolet con nuestra guía paso a paso. Sigue estas instrucciones para quitar tu eSIM de tu dispositivo. - [Cómo verificar y gestionar tu uso de datos](https://help.kolet.com/es/articles/9036746-como-verificar-y-gestionar-tu-uso-de-datos.md): Cómo verificar y gestionar el uso de datos: Seguir, limitar y optimizar tus datos móviles fácilmente - [¿Cómo compartir internet con un punto de acceso?](https://help.kolet.com/es/articles/10599773-como-compartir-internet-con-un-punto-de-acceso.md): ¿Necesitas conectar tu portátil, tablet u otro dispositivo usando los datos móviles de tu teléfono? ### 🛠️ Problemas con mi eSIM - [¿No puedes instalar tu eSIM de Kolet?](https://help.kolet.com/es/articles/8661595-no-puedes-instalar-tu-esim-de-kolet.md): ¿Problemas para instalar tu eSIM de Kolet? Puede ser por incompatibilidad del dispositivo, bloqueo del operador o instalación previa. - [Mi dispositivo no se conecta a una red](https://help.kolet.com/es/articles/8661552-mi-dispositivo-no-se-conecta-a-una-red.md): Mi dispositivo no está conectado a una red o la itinerancia está desactivada para tu eSIM de Kolet. - [Estoy experimentando una velocidad de red lenta](https://help.kolet.com/es/articles/8661882-estoy-experimentando-una-velocidad-de-red-lenta.md): Aprende soluciones rápidas como cambiar manualmente de red, ajustar configuraciones y mejorar la estabilidad de la conexión. - [No puedo conectarme a internet](https://help.kolet.com/es/articles/8666483-no-puedo-conectarme-a-internet.md): Podría ser por mala cobertura, ajustes de datos o problemas de itinerancia. Aprende a solucionar problemas de conexión lenta o nula. - [Mi código QR no funciona](https://help.kolet.com/es/articles/9082313-mi-codigo-qr-no-funciona.md): ¿Código QR no funciona? Instala manualmente tu eSIM de Kolet en iPhone o Android y conéctate en segundos. 🚀 - [¿Cómo hacer una captura de pantalla?](https://help.kolet.com/es/articles/9427701-como-hacer-una-captura-de-pantalla.md): Toma una captura de pantalla con tu dispositivo al estar en contacto con el equipo de atención al cliente. - [¿Cómo saber qué operador usa Kolet en un país específico?](https://help.kolet.com/es/articles/9545434-como-saber-que-operador-usa-kolet-en-un-pais-especifico.md): Consulta la lista de redes asociadas en la aplicación Kolet y aprende a cambiar de red manualmente para mejorar cobertura y velocidad. - [Mi eSIM está bloqueada con un código PIN/PUK](https://help.kolet.com/es/articles/10079008-mi-esim-esta-bloqueada-con-un-codigo-pin-puk.md): ¿La eSIM de Kolet te pide un PIN o PUK? - [Transferencia rápida de eSIM para iPhone](https://help.kolet.com/es/articles/10650597-transferencia-rapida-de-esim-para-iphone.md): Cómo evitar que la transferencia rápida de eSIM en iPhone desactive tu línea principal. - [¿Cómo cambio mi red móvil?](https://help.kolet.com/es/articles/10506538-como-cambio-mi-red-movil.md): Cómo seleccionar una red manualmente en caso de problema de conexión \(sin conexión o conexión lenta\). - [Why my IP address doesn't show my current location](https://help.kolet.com/es/articles/12309735-why-my-ip-address-doesn-t-show-my-current-location.md): Descubre por qué tu IP muestra Polonia o Francia en lugar de tu ubicación real con Kolet. Soluciones prácticas para corregir problemas de idioma, moneda y ubicación en sitios web ### ⚙️Configuración de la aplicación y la cuenta de Kolet - [¡Recomienda a un amigo y gana recompensas con Kolet!](https://help.kolet.com/es/articles/9684724-recomienda-a-un-amigo-y-gana-recompensas-con-kolet.md): Recomienda Kolet a tus amigos y gana premios. Ellos obtienen 3€ de descuento, tú obtienes 3€ de crédito. Sin límites ni caducidad. - [¿Cóm iniciar sesión en la App Kolet?](https://help.kolet.com/es/articles/9550485-com-iniciar-sesion-en-la-app-kolet.md): Kolet app Guía de inicio de sesión de Kolet App - [Realiza llamadas internacionales con Kolet](https://help.kolet.com/es/articles/8656364-realiza-llamadas-internacionales-con-kolet.md): Haz llamadas internacionales directamente desde la aplicación de Kolet usando tu conexión a internet. - [¿Cómo usar un código promocional?](https://help.kolet.com/es/articles/11904065-como-usar-un-codigo-promocional.md): Cómo aplicar un cupón en la app Kolet - [Cómo convertir tus datos no utilizados en Kolet Koins](https://help.kolet.com/es/articles/12256869-como-convertir-tus-datos-no-utilizados-en-kolet-koins.md): ¡Aprovecha al máximo tu plan de datos y no desperdicies ni un solo GB! - [¿Cómo eliminar mi cuenta de Kolet?](https://help.kolet.com/es/articles/8680352-como-eliminar-mi-cuenta-de-kolet.md): Cómo eliminar tu cuenta de Kolet: Guía paso a paso para borrar la cuenta - [Darse de baja de los correos de Kolet](https://help.kolet.com/es/articles/8684886-darse-de-baja-de-los-correos-de-kolet.md): Cómo darse de baja de los correos de Kolet: Deja de recibir correos de marketing y promociones fácilmente. - [Compartir mis datos con amigos y familiares](https://help.kolet.com/es/articles/12041445-compartir-mis-datos-con-amigos-y-familiares.md): Comparte una parte de tu plan de datos Kolet activo en pasos completos de GB con familiares o amigos. - [Cómo activar las notificaciones para la aplicación Kolet](https://help.kolet.com/es/articles/9863024-como-activar-las-notificaciones-para-la-aplicacion-kolet.md): ¡No te pierdas las actualizaciones importantes de Kolet! Aprende a activar notificaciones en dispositivos iPhone, Samsung y Google Pixel. - [Cambiar el idioma de la aplicación Kolet](https://help.kolet.com/es/articles/12081297-cambiar-el-idioma-de-la-aplicacion-kolet.md) - [Prices and destinations](https://help.kolet.com/es/articles/12164911-prices-and-destinations.md) - [Cómo Usar tus Kolet Koins](https://help.kolet.com/es/articles/13758607-como-usar-tus-kolet-koins.md): Usa tus Kolet Koins para comprar planes de datos y ahorrar en tu próximo viaje. - [Métodos de Pago Disponibles](https://help.kolet.com/es/articles/13769325-metodos-de-pago-disponibles.md): Descubre las diferentes formas en que puedes pagar tus planes de datos de Kolet. - [Cómo Descargar tus Facturas](https://help.kolet.com/es/articles/14320732-como-descargar-tus-facturas.md): Descarga tus facturas directamente desde la aplicación de Kolet. ### 📄 Acerca de - [Condiciones generales - Kolet](https://help.kolet.com/es/articles/8703298-condiciones-generales-kolet.md): Diga adiós a las facturas abultadas y manténgase conectado cuando viaje - [📚 Condiciones generales - Air France KLM Group](https://help.kolet.com/es/articles/10086685-condiciones-generales-air-france-klm-group.md): Vaya donde quiera. A su llegada, permanezca conectado. - [Privacy Policy - Kolet](https://help.kolet.com/es/articles/8722472-privacy-policy-kolet.md) - [🔎 Política de privacidad - Air France KLM Group](https://help.kolet.com/es/articles/10086660-politica-de-privacidad-air-france-klm-group.md) - [Avisos](https://help.kolet.com/es/articles/10159615-avisos.md): Avisos legales ## Türkçe ### 🚀 Bir eSIM nedir ve nasıl çalışır? - [Kolet nedir?](https://help.kolet.com/tr/articles/8656153-kolet-nedir.md): 190+ ülkede eSIM'i etkinleştir. Artık dolaşım ücreti veya güvensiz Wi-Fi yok! Kolet’in esim’i seyahatinizde sizi hep bağlı tutar. - [eSIM nedir?](https://help.kolet.com/tr/articles/8658979-esim-nedir.md): eSIM’leri keşfedin: Nasıl çalışır, neden geleceğin teknolojisidir ve Kolet’in benzersiz eSIM’iyle nasıl her yerde bağlantıda kalırsınız! - [Cihazım eSIM uyumlu mu?](https://help.kolet.com/tr/articles/8656190-cihazim-esim-uyumlu-mu.md): Telefonunuzun eSIM destekleyip desteklemediğini ve aktivasyon için kilitsiz olduğunu kontrol edin. Kolet eSIM uyumluluğunu doğrulayın. - [ESIM uyumlu cihazların listesi](https://help.kolet.com/tr/articles/10615631-esim-uyumlu-cihazlarin-listesi.md): Cihazınızın eSIM destekleyip desteklemediğini kontrol edin - [Kolet’in Benzersiz eSIM’i Nedir?](https://help.kolet.com/tr/articles/9103974-kolet-in-benzersiz-esim-i-nedir.md): Kolet’in eSIM’i: Tek kurulum, anında yükleme, her yerde bağlantı. - [Her Şey eSIM Hakkında - Sıkça Sorulan Sorular](https://help.kolet.com/tr/articles/9317286-her-sey-esim-hakkinda-sikca-sorulan-sorular.md): Kolet eSIM hakkında her şeyi öğrenin! Aktivasyon, veri planları, hotspot ve daha fazlasına dair yanıt bulun, her seyahatte bağlantıda kalın. - [Cihazımın operatör kilidinin açık olup olmadığını nasıl kontrol edebilirim?](https://help.kolet.com/tr/articles/8656192-cihazimin-operator-kilidinin-acik-olup-olmadigini-nasil-kontrol-edebilirim.md): Cihazınızın eSIM uyumlu olup olmadığını iPhone, Samsung ve Pixel için bu adımlarla öğrenin. - [1GB ile ne yapabilirim?](https://help.kolet.com/tr/articles/9069739-1gb-ile-ne-yapabilirim.md): Kolet eSIM mesajlaşma, gezinme ve sosyal medya için idealdir. HD akış mı? Uygulamadan dilediğiniz an yükleyin! - [Veri planım ne zaman başlar ve geçerliliği nedir?](https://help.kolet.com/tr/articles/8656385-veri-planim-ne-zaman-baslar-ve-gecerliligi-nedir.md): Kolet eSIM planları, ilk MB kullanıldığında başlar. Geçerlilik 30–365 gün. Detaylar için uygulamayı kontrol edin! - [Birincil SIM kartım hala çalışacak mı?](https://help.kolet.com/tr/articles/8656464-birincil-sim-kartim-hala-calisacak-mi.md): Veri için Kolet eSIM’i, arama ve SMS için birincil SIM’inizi kullanın. Çift SIM ile SIM değiştirmeden bağlantıda kalın. - [eSIM'imi nerede kullanabilirim?](https://help.kolet.com/tr/articles/9046860-esim-imi-nerede-kullanabilirim.md): Kolet eSIM 190+ ülkede çalışır! Gideceğiniz yeri uygulamamızdan veya web sitemizden kontrol edin, küresel bağlantının keyfini çıkarın. - [Fiyatlar ne kadar?](https://help.kolet.com/tr/articles/9070453-fiyatlar-ne-kadar.md): 190+ ülke için Kolet eSIM fiyatlarını kontrol edin! Şeffaf fiyatlar, gizli ücret yok, kolay yükleme ile en iyi planı bulun. - [Kredi süresi dolduktan sonra: Benden ücret alınacak mı?](https://help.kolet.com/tr/articles/9115716-kredi-suresi-dolduktan-sonra-benden-ucret-alinacak-mi.md): Kolet’te gizli ücret veya otomatik yenileme yok! Veri süreniz dolduğunda ek ücret ödemezsiniz. Gönül rahatlığıyla bağlantıda kalın! - [Ülke Değiştirirken Yeni bir eSIM yüklemem gerekir mi?](https://help.kolet.com/tr/articles/9094474-ulke-degistirirken-yeni-bir-esim-yuklemem-gerekir-mi.md): Ülke değiştirirken eSIM'i yeniden yüklemenize gerek yok! Sadece Kolet uygulamasından kontör yükleyin, her yerde bağlantıda kalın. - [Unlimited planları](https://help.kolet.com/tr/articles/9526676-unlimited-planlari.md): Kolet Unlimited planları nasıl çalışır: günde 5 GB, günlük hakkın ardından düşürülen hız, uygun destinasyonlar, hotspot, yayın, veri paylaşımı ve kullanılmayan veri. - [Akılda tutulması gereken 8 Kolet ipucu!](https://help.kolet.com/tr/articles/12434266-akilda-tutulmasi-gereken-8-kolet-ipucu.md): Kolet eSIM'iniz için ekstra ipuçları ve faydalı notlar içeren kullanışlı kılavuzunuz — eSIM'i ilk kez kullananlar için mükemmel! ### ✈ Seyahat Ortağı - [Kolet ve Air India: Bağlantıda Kalın, Ödüller Kazanın](https://help.kolet.com/tr/articles/10753488-kolet-ve-air-india-baglantida-kalin-oduller-kazanin.md): Bağlı Kalın ve Ödüller Kazanın: Kolet x Air India Özel Teklifi - [Flying Blue: Mil Kazanın Mil ile Ödeyin!](https://help.kolet.com/tr/articles/10137217-flying-blue-mil-kazanin-mil-ile-odeyin.md): Kolet veri planlarıyla Flying Blue Milleri kazanın ve harcayın! Her 1 € harcamaya 10 Mil kazanın, dünya çapında bağlı kalın. ✈️💙📲 - [Seyahat Ortağı: Turbopass](https://help.kolet.com/tr/articles/10031556-seyahat-ortagi-turbopass.md): Paris, Roma veya Londra'yı keşfetmek mi istiyorsunuz? 🏛️ Turbopass ile Kolet ortaklığıyla 1gb veri erişimi sağlayabilirsiniz. - [Kolet ve Kivi](https://help.kolet.com/tr/articles/11425079-kolet-ve-kivi.md) - [Kolet x Vietnam Airlines: Bağlı Kalın ve Mil Kazanın](https://help.kolet.com/tr/articles/11872457-kolet-x-vietnam-airlines-bagli-kalin-ve-mil-kazanin.md): Kolet ve Vietnam Havayolları, Vietnam'a ve Vietnam'dan uçan yolculara sorunsuz ve bağlantılı bir deneyim sunmak için bir araya geldi ### ✨ eSIM’imi nasıl yüklerim ve mobil verimi nasıl etkinleştiririm? - [eSIM'imi yükleyin ve veri planımı etkinleştirin](https://help.kolet.com/tr/articles/8656373-esim-imi-yukleyin-ve-veri-planimi-etkinlestirin.md): Kolet eSIM'i nasıl yüklerim ve veri planımı nasıl etkinleştiririm - [eSIM'imi otomatik olarak nasıl yüklerim?](https://help.kolet.com/tr/articles/9366969-esim-imi-otomatik-olarak-nasil-yuklerim.md): Kolet eSIM'imi Kolet Uygulamasından otomatik olarak nasıl yüklerim. - [Aktivasyon kodu ile eSIM'imi nasıl yüklerim?](https://help.kolet.com/tr/articles/8661561-aktivasyon-kodu-ile-esim-imi-nasil-yuklerim.md): Aktivasyon kodu ile Kolet eSIM kurulumu - [eSIM'imi QR Kod ile nasıl yükleyebilirim?](https://help.kolet.com/tr/articles/9017779-esim-imi-qr-kod-ile-nasil-yukleyebilirim.md): eSIM Kurulumu Artık Çok Kolay: QR Kod Kurulum Kılavuzu - [Veri planımı nasıl etkinleştirebilirim?](https://help.kolet.com/tr/articles/9030499-veri-planimi-nasil-etkinlestirebilirim.md): Kolet eSIM veri planınızı kolayca etkinleştirin. Sorunsuz bağlantı için adım adım kılavuzu izleyin. - [eSIM'imin etkinleştirilip etkinleştirilmediğini nasıl kontrol edebilirim?](https://help.kolet.com/tr/articles/8661886-esim-imin-etkinlestirilip-etkinlestirilmedigini-nasil-kontrol-edebilirim.md): Kolet eSIM'in etkinleştirildiği nasıl doğrulanır ve bir iPhone'da nasıl bulunur? - [eSIM'imi nasıl yeniden yükleyebilirim?](https://help.kolet.com/tr/articles/8656210-esim-imi-nasil-yeniden-yukleyebilirim.md): Sadece birkaç basit adımda Kolet eSIM'inizi nasıl hızlı bir şekilde yeniden yükleyeceğinizi öğrenin - [APN ayarlarımı nasıl yapılandırabilirim?](https://help.kolet.com/tr/articles/8656412-apn-ayarlarimi-nasil-yapilandirabilirim.md): Kolet eSIM, APN ayarlarını otomatik yapılandırır. Manuel giriş için nasıl yapacağınızı öğrenin. - [eSIM ve Birincil SIM'i ayırt etme](https://help.kolet.com/tr/articles/9053778-esim-ve-birincil-sim-i-ayirt-etme.md): Kolet eSIM'inizi kolayca tanıyın! iPhone, Samsung ve Pixel cihazlarda nasıl ayırt edeceğinizi öğrenin. - [Birincil SIM Kartınızdan Ücret Alınmasını Nasıl Önleyebilirsiniz?](https://help.kolet.com/tr/articles/9537168-birincil-sim-kartinizdan-ucret-alinmasini-nasil-onleyebilirsiniz.md): Dolaşım ücretlerinden kaçınmak için birincil sim kartımda internet kullanmadığımdan nasıl emin olabilirim? - [Uygulamalar arasında gezinme](https://help.kolet.com/tr/articles/9545442-uygulamalar-arasinda-gezinme.md): Kolet uygulaması ve telefon ayarları arasında eSIM kurulumu için nasıl geçiş yapacağınızı öğrenin. - [eSIM'imi nasıl yeniden adlandırabilirim?](https://help.kolet.com/tr/articles/9382036-esim-imi-nasil-yeniden-adlandirabilirim.md): Düzenli tutmak ve kolayca bulmak için iPhone, Samsung ve Google Pixel'de eSIM'inizi nasıl etiketleyeceğinizi öğrenin - [Başka bir cihazda Kolet eSIM kullanma](https://help.kolet.com/tr/articles/14321043-baska-bir-cihazda-kolet-esim-kullanma.md): eSIM'imi başka birine aktar, cihaz değiştirdim. ### 🧳 Veri paketimi nasıl yönetebilirim? - [Veri planıma nasıl yükleme yaparım?](https://help.kolet.com/tr/articles/9013539-veri-planima-nasil-yukleme-yaparim.md): Veriniz mi azalıyor? Sorun değil! İşte Planınıza Nasıl Yükleme Yapacağınız 🚀 - [Apple iMessage nasıl kullanılır?](https://help.kolet.com/tr/articles/8656459-apple-imessage-nasil-kullanilir.md): Kolet eSIM ile iPhone'unuzda mesaj ve aramalar için numaranızı nasıl etkinleştireceğinizi öğrenin! - [kaç eSIM yükleyebilirim?](https://help.kolet.com/tr/articles/8656444-kac-esim-yukleyebilirim.md): Cihazınızın kaç eSIM depolayıp etkinleştirebileceğini öğrenin. Çoğu cihaz birden fazla eSIM destekler ancak aynı anda sadece 2 tanesini etki - [Aynı eSIM’i birden fazla cihaza yükleyebilir miyim?](https://help.kolet.com/tr/articles/8659846-ayni-esim-i-birden-fazla-cihaza-yukleyebilir-miyim.md): Bir eSIM aynı anda yalnızca bir cihazda çalışır. Yeni bir cihaza nasıl aktarılacağını ve gerekli adımları öğrenin. - [Eve Dönerken: Ne Yapmalı?](https://help.kolet.com/tr/articles/8659860-eve-donerken-ne-yapmali.md): Seyahatten sonra ana SIM’inize nasıl döneceğinizi öğrenin. Kolet eSIM’i silmeden kapatın, sonraki seyahatlere hazır olun! - [Cihazımın 4G/5G'de olduğundan nasıl emin olabilirim?](https://help.kolet.com/tr/articles/9012954-cihazimin-4g-5g-de-oldugundan-nasil-emin-olabilirim.md): Cihazınızda 4G/5G'yi nasıl açacağınızı öğrenin. Kolet eSIM ile yüksek hızda bağlantıda kalın. - [eSIM'imi Nasıl AÇAR/KAPATIRIM?](https://help.kolet.com/tr/articles/8681619-esim-imi-nasil-acar-kapatirim.md): Kolet eSIM’inizi kolayca etkinleştirin, devre dışı bırakın ve kontör yükleyin. 130+ ülkede bağlantıda kalın. - [eSIM'imi cihazımdan nasıl silebilirim?](https://help.kolet.com/tr/articles/8659889-esim-imi-cihazimdan-nasil-silebilirim.md): Kolet eSIM’inizi silmeyi adım adım öğrenin. Cihazınızdan kaldırmak için bu basit talimatları izleyin. - [Veri Kullanımınızı Kontrol Etme ve Yönetme](https://help.kolet.com/tr/articles/9036746-veri-kullaniminizi-kontrol-etme-ve-yonetme.md): Veri Kullanımı Nasıl Kontrol Edilir ve Yönetilir: Mobil Verinizi Kolayca Takip Edin, Sınırlayın ve Optimize Edin - [Bağlantımı bir Hotspot ile Nasıl Paylaşırım?](https://help.kolet.com/tr/articles/10599773-baglantimi-bir-hotspot-ile-nasil-paylasirim.md): Telefonunuzu modem olarak kullanarak diğer cihazları internete bağlayın. Mobil erişim noktasını nasıl açacağınızı öğrenin. ### 🛠️ eSIM’imle ilgili sorunlar - [Kolet eSIM'inizi Yükleyemiyor musunuz?](https://help.kolet.com/tr/articles/8661595-kolet-esim-inizi-yukleyemiyor-musunuz.md): Kolet Kolet eSIM'inizi yüklerken sorun mu yaşıyorsunuz? Bunun nedeni cihaz uyumsuzluğu, operatör kilidi veya önceki kurulum olabilir. - [Cihazım bir ağa bağlanmıyor](https://help.kolet.com/tr/articles/8661552-cihazim-bir-aga-baglanmiyor.md): Cihazım bir ağa bağlı değil veya Kolet eSIM'iniz için dolaşım devre dışı - [Yavaş ağ hızı yaşıyorum](https://help.kolet.com/tr/articles/8661882-yavas-ag-hizi-yasiyorum.md): Ağları manuel olarak değiştirmek, ayarları yapmak ve bağlantı kararlılığını artırmak gibi hızlı düzeltmeleri öğrenin. - [İnternete bağlanamıyorum](https://help.kolet.com/tr/articles/8666483-internete-baglanamiyorum.md): Yavaş veya kesik bağlantı sorunlarını çözmek için zayıf kapsama, veri ayarları veya dolaşım sorunlarını nasıl gidereceğinizi öğrenin. - [QR Kodum çalışmıyor](https://help.kolet.com/tr/articles/9082313-qr-kodum-calismiyor.md): QR kodu çalışmıyor mu? Kolet esim'inizi iPhone veya Android'e manuel kurun ve saniyeler içinde bağlı olun! 🚀 - [Ekran görüntüsü nasıl alınır?](https://help.kolet.com/tr/articles/9427701-ekran-goruntusu-nasil-alinir.md): Müşteri Hizmetleri Ekibiyle iletişimdeyken cihazınızla ekran görüntüsü alın. - [Kolet'in belirli bir ülke için hangi operatörü kullandığını nasıl öğrenebilirim?](https://help.kolet.com/tr/articles/9545434-kolet-in-belirli-bir-ulke-icin-hangi-operatoru-kullandigini-nasil-ogrenebilirim.md): Kolet uygulamasındaki ağları kontrol edin ve daha iyi hız için manuel ağ değiştirmeyi öğrenin. - [Esim'im PIN/PUK kodu ile kilitlendi](https://help.kolet.com/tr/articles/10079008-esim-im-pin-puk-kodu-ile-kilitlendi.md): Kolet esim'inizde PIN veya PUK istemi görmek - [iPhone'da eSIM Hızlı Aktarım](https://help.kolet.com/tr/articles/10650597-iphone-da-esim-hizli-aktarim.md): iPhone'da eSIM Hızlı Aktarım Kolet için önerilmez! Bu özellik, birincil hattınızı devre dışı bırakabilir. - [Mobil ağımı nasıl değiştiririm](https://help.kolet.com/tr/articles/10506538-mobil-agimi-nasil-degistiririm.md): Bağlantı sorunu olması durumunda \(bağlantı yok veya yavaş bağlantı\) bir ağın manuel olarak nasıl seçileceği. - [IP adresim neden şu anki konumumu göstermiyor?](https://help.kolet.com/tr/articles/12309735-ip-adresim-neden-su-anki-konumumu-gostermiyor.md): Kolet kullanırken IP adresinizin gerçek konumunuz yerine Polonya veya Fransa'yı neden gösterdiğini öğrenin. Web sitelerindeki dil, para birimi ve konum sorunları için çözümler. ### ⚙️Kolet uygulaması ve hesap ayarları - [Kolet ile bir arkadaşınızı tavsiye edin ve ödüller kazanın!](https://help.kolet.com/tr/articles/9684724-kolet-ile-bir-arkadasinizi-tavsiye-edin-ve-oduller-kazanin.md): Arkadaşlarınızı Kolet’e yönlendirin! Onlar 3\\$ indirim alır, siz 3\\$ kredi kazanırsınız. Sınır yok, son tarih yok—bugün paylaşın! - [Kolet Uygulamasına nasıl giriş yaparım?](https://help.kolet.com/tr/articles/9550485-kolet-uygulamasina-nasil-giris-yaparim.md): Kolet uygulaması Kolet Uygulaması Giriş Kılavuzu: Oturum açarken bir sorun yaşıyorum, oturum açamıyorum veya oturum açarken sorun yaşıyorum - [Kolet ile uluslararası aramalar yapın](https://help.kolet.com/tr/articles/8656364-kolet-ile-uluslararasi-aramalar-yapin.md): Kolet uygulaması üzerinden internet bağlantınızı kullanarak uluslararası aramalar yapın. - [Promosyon kodu nasıl kullanılır?](https://help.kolet.com/tr/articles/11904065-promosyon-kodu-nasil-kullanilir.md): Kolet uygulamasında bir kupon nasıl kullanılır? - [How to convert your unused data into Kolet Koins](https://help.kolet.com/tr/articles/12256869-how-to-convert-your-unused-data-into-kolet-koins.md): Veri planınızdan en iyi şekilde yararlanın ve tek bir GB bile boşa gitmesine izin vermeyin! - [Kolet hesabımı nasıl silerim?](https://help.kolet.com/tr/articles/8680352-kolet-hesabimi-nasil-silerim.md): Kolet Hesabınızı Nasıl Silebilirsiniz: Hesap Silme için Adım Adım Kılavuz - [Kolet e-posta aboneliğinden çıkın](https://help.kolet.com/tr/articles/8684886-kolet-e-posta-aboneliginden-cikin.md): Kolet E-postaları Aboneliğinden Çıkma: Pazarlama ve Promosyon E-postalarını Kolayca Durdurun - [Verilerimi arkadaşlarım ve ailemle paylaş](https://help.kolet.com/tr/articles/12041445-verilerimi-arkadaslarim-ve-ailemle-paylas.md): Aktif Kolet veri planınızın bir kısmını GB olarak aileniz veya arkadaşlarınızla paylaşın. - [Kolet Uygulaması için Bildirimler Nasıl Açılır](https://help.kolet.com/tr/articles/9863024-kolet-uygulamasi-icin-bildirimler-nasil-acilir.md): Kolet güncellemelerini kaçırmayın! iPhone, Samsung ve Google Pixel’de bildirimleri nasıl etkinleştireceğinizi öğrenin. - [Kolet uygulama dilini değiştirme](https://help.kolet.com/tr/articles/12081297-kolet-uygulama-dilini-degistirme.md) - [Fiyatlar ve destinasyonlar](https://help.kolet.com/tr/articles/12164911-fiyatlar-ve-destinasyonlar.md) - [Kolet Koins Nasıl Kullanılır](https://help.kolet.com/tr/articles/13758607-kolet-koins-nasil-kullanilir.md): Kolet Koins'unuzu kullanarak veri planları satın alın ve bir sonraki seyahatinizde tasarruf edin. - [Kullanılabilir Ödeme Yöntemleri](https://help.kolet.com/tr/articles/13769325-kullanilabilir-odeme-yontemleri.md): Kolet veri planlarınızı ödeyebileceğiniz farklı yöntemleri öğrenin. - [Faturalarınızı Nasıl İndirirsiniz](https://help.kolet.com/tr/articles/14320732-faturalarinizi-nasil-indirirsiniz.md): Kolet uygulamasından faturalarınızı doğrudan indirin ### 📄 Hakkında - [Şartlar ve Koşullar - Kolet](https://help.kolet.com/tr/articles/8703298-sartlar-ve-kosullar-kolet.md): Pahalı faturalara veda edin, seyahat ederken bağlı kalın. - [📚 Şartlar ve Koşullar - Air France KLM Group](https://help.kolet.com/tr/articles/10086685-sartlar-ve-kosullar-air-france-klm-group.md): Nereye istersen git. Varışta bağlı kal. - [Gizlilik Politikası - Kolet](https://help.kolet.com/tr/articles/8722472-gizlilik-politikasi-kolet.md): Kolet'te gizlilik - [🔎 Gizlilik Politikası - Air France KLM Grubu](https://help.kolet.com/tr/articles/10086660-gizlilik-politikasi-air-france-klm-grubu.md) - [Uyarılar](https://help.kolet.com/tr/articles/10159615-uyarilar.md): Yasal Bildirimler ## Tiếng Việt ### 🚀 eSIM là gì và hoạt động như thế nào? - [Kolet là gì?](https://help.kolet.com/vi/articles/8656153-kolet-la-gi.md): Kích hoạt eSIM tại hơn 190 quốc gia. Không còn phí chuyển vùng hay Wi-Fi công cộng không đáng tin! eSIM của Kolet giúp bạn luôn kết nối khi - [eSIM là gì?](https://help.kolet.com/vi/articles/8658979-esim-la-gi.md): Khám phá eSIM: Cách hoạt động, lý do là tương lai, và cách eSIM toàn cầu của Kolet giữ bạn kết nối khắp thế giới! - [Thiết bị của tôi có tương thích với eSIM không?](https://help.kolet.com/vi/articles/8656190-thiết-bị-của-toi-co-tương-thich-với-esim-khong.md): Kiểm tra xem điện thoại của bạn có hỗ trợ eSIM và đã mở khóa chưa để dễ kích hoạt. Xác minh tương thích với eSIM Kolet. - [Danh sách các thiết bị tương thích với eSIM](https://help.kolet.com/vi/articles/10615631-danh-sach-cac-thiết-bị-tương-thich-với-esim.md): Kiểm tra xem thiết bị của bạn có hỗ trợ eSIM không - [eSIM toàn cầu của Kolet là gì?](https://help.kolet.com/vi/articles/9103974-esim-toan-cầu-của-kolet-la-gi.md): eSIM toàn cầu của Kolet: Cài đặt một lần, nạp tiền ngay, kết nối toàn cầu liền mạch, luôn kết nối dù bạn đi đâu. - [Tất cả về eSIM - Câu hỏi thường gặp](https://help.kolet.com/vi/articles/9317286-tất-cả-về-esim-cau-hỏi-thường-gặp.md): Tìm hiểu mọi thứ về Kolet eSIM! Tìm câu trả lời về kích hoạt, gói dữ liệu, sử dụng hotspot & hơn thế nữa, luôn kết nối trong mọi chuyến đi. - [Làm thế nào để kiểm tra thiết bị của tôi có bị khóa nhà mạng hay không?](https://help.kolet.com/vi/articles/8656192-lam-thế-nao-dể-kiểm-tra-thiết-bị-của-toi-co-bị-khoa-nha-mạng-hay-khong.md): Tìm hiểu cách kiểm tra thiết bị của bạn có mở khóa nhà mạng để dùng eSIM không. Thực hiện các bước đơn giản cho iPhone, Samsung và Pixel. - [Tôi có thể làm gì với 1GB?](https://help.kolet.com/vi/articles/9069739-toi-co-thể-lam-gi-với-1gb.md): Kolet eSIM tuyệt vời cho nhắn tin, duyệt web, email & mạng xã hội. Cần thêm dữ liệu để xem HD? Nạp thêm bất cứ lúc nào trong ứng dụng của ch - [Khi nào gói dữ liệu của tôi bắt đầu và thời hạn hiệu lực là bao lâu?](https://help.kolet.com/vi/articles/8656385-khi-nao-goi-dữ-liệu-của-toi-bắt-dầu-va-thời-hạn-hiệu-lực-la-bao-lau.md): Các gói eSIM Kolet bắt đầu khi bạn sử dụng MB dữ liệu đầu tiên. Hiệu lực từ 30 đến 365 ngày. Kiểm tra chi tiết gói trong ứng dụng! - [Thẻ SIM chính của tôi có còn hoạt động không?](https://help.kolet.com/vi/articles/8656464-thẻ-sim-chinh-của-toi-co-con-hoạt-dộng-khong.md): Sử dụng SIM kép/eSIM để giữ SIM chính cho cuộc gọi & SMS, trong khi dùng Kolet eSIM cho dữ liệu. Luôn kết nối mà không cần đổi SIM. - [Tôi có thể sử dụng eSIM của mình ở đâu?](https://help.kolet.com/vi/articles/9046860-toi-co-thể-sử-dụng-esim-của-minh-ở-dau.md): Kolet eSIM hoạt động tại hơn 190 điểm đến! Kiểm tra ứng dụng hoặc trang web của chúng tôi để tìm điểm đến và tận hưởng kết nối toàn cầu liền - [Giá cả là bao nhiêu?](https://help.kolet.com/vi/articles/9070453-gia-cả-la-bao-nhieu.md): Kiểm tra giá eSIM Kolet cho hơn 190 quốc gia! Giá rõ ràng, không phí ẩn, dễ nạp tiền. Tìm gói tốt nhất cho chuyến đi của bạn! - [Sau khi hết hạn tín dụng: Tôi có bị tính phí không?](https://help.kolet.com/vi/articles/9115716-sau-khi-hết-hạn-tin-dụng-toi-co-bị-tinh-phi-khong.md): Với Kolet, không phí ẩn & không tự động gia hạn! Khi dữ liệu hết hạn, bạn không bị tính thêm phí. Thoải mái kết nối không lo lắng! - [Tôi có cần cài đặt eSIM mới khi thay đổi quốc gia không?](https://help.kolet.com/vi/articles/9094474-toi-co-cần-cai-dặt-esim-mới-khi-thay-dổi-quốc-gia-khong.md): Không cần cài lại eSIM khi đổi quốc gia! Chỉ cần nạp tiền trong ứng dụng Kolet và duy trì kết nối mọi nơi. - [Gói Unlimited](https://help.kolet.com/vi/articles/9526676-goi-unlimited.md): Cách hoạt động của gói Unlimited Kolet: 5 GB mỗi ngày, giảm tốc độ sau dung lượng hằng ngày, điểm đến đủ điều kiện, hotspot, streaming, chia sẻ và dữ liệu chưa dùng. - [8 lời khuyên từ Kolet để ghi nhớ!](https://help.kolet.com/vi/articles/12434266-8-lời-khuyen-từ-kolet-dể-ghi-nhớ.md): Hướng dẫn thực hành của bạn với các mẹo bổ sung và lưu ý hữu ích cho eSIM Kolet của bạn — hoàn hảo cho người dùng mới bắt đầu sử dụng eSIM! ### ✈️ Đối tác du lịch - [Kolet và Air India: Duy trì kết nối, Kiếm phần thưởng](https://help.kolet.com/vi/articles/10753488-kolet-va-air-india-duy-tri-kết-nối-kiếm-phần-thưởng.md): Luôn kết nối và Kiếm phần thưởng: Kolet x Air India Ưu đãi đặc biệt - [Flying Blue: Kiếm Dặm và Thanh Toán Bằng Dặm!](https://help.kolet.com/vi/articles/10137217-flying-blue-kiếm-dặm-va-thanh-toan-bằng-dặm.md): Kiếm & thanh toán bằng Dặm Flying Blue khi mua gói dữ liệu Kolet! Nhận tới 10 Dặm cho mỗi €1 chi tiêu & kết nối toàn cầu. ✈️💙📲 - [Đối Tác Du Lịch: Turbopass](https://help.kolet.com/vi/articles/10031556-dối-tac-du-lịch-turbopass.md): Dự định khám phá Paris, Rome, hay London? 🏛️ Với Turbopass, bạn có thể truy cập 1GB dữ liệu qua hợp tác với Kolet - [Kolet và Kiwi](https://help.kolet.com/vi/articles/11425079-kolet-va-kiwi.md) - [Kolet x Vietnam Airlines: Luôn Kết Nối & Tích Lũy Dặm Bay](https://help.kolet.com/vi/articles/11872457-kolet-x-vietnam-airlines-luon-kết-nối-tich-luy-dặm-bay.md): Kolet và Vietnam Airlines hợp tác mang đến trải nghiệm liền mạch cho hành khách bay đến và đi từ Việt Nam. ### ✨Cách cài đặt eSIM của tôi và kích hoạt dữ liệu? - [Cài đặt eSIM của tôi và kích hoạt gói dữ liệu của tôi](https://help.kolet.com/vi/articles/8656373-cai-dặt-esim-của-toi-va-kich-hoạt-goi-dữ-liệu-của-toi.md): Cách để cài đặt eSIM Kolet và kích hoạt gói dữ liệu của tôi - [Cách cài đặt eSIM của tôi tự động?](https://help.kolet.com/vi/articles/9366969-cach-cai-dặt-esim-của-toi-tự-dộng.md): Cách tự động cài đặt eSIM Kolet từ ứng dụng Kolet. - [Cách cài đặt eSIM của tôi bằng mã kích hoạt?](https://help.kolet.com/vi/articles/8661561-cach-cai-dặt-esim-của-toi-bằng-ma-kich-hoạt.md): Cài đặt eSIM Kolet với mã kích hoạt - [Cách cài đặt eSIM của tôi qua mã QR?](https://help.kolet.com/vi/articles/9017779-cach-cai-dặt-esim-của-toi-qua-ma-qr.md): Hướng Dẫn Cài Đặt eSIM Dễ Dàng: Cài Đặt Bằng Mã QR - [Làm thế nào để kích hoạt gói dữ liệu của tôi?](https://help.kolet.com/vi/articles/9030499-lam-thế-nao-dể-kich-hoạt-goi-dữ-liệu-của-toi.md): Tìm hiểu cách kích hoạt gói dữ liệu eSIM Kolet dễ dàng. Làm theo hướng dẫn từng bước để đảm bảo kết nối tại điểm đến của bạn. - [Làm thế nào để kiểm tra xem eSIM của tôi đã được kích hoạt chưa?](https://help.kolet.com/vi/articles/8661886-lam-thế-nao-dể-kiểm-tra-xem-esim-của-toi-da-dược-kich-hoạt-chưa.md): Cách kiểm tra eSIM Kolet đã kích hoạt và cách tìm nó trên iPhone - [Làm thế nào để cài đặt lại eSIM của tôi?](https://help.kolet.com/vi/articles/8656210-lam-thế-nao-dể-cai-dặt-lại-esim-của-toi.md): Tìm hiểu cách cài đặt lại eSIM Kolet nhanh chóng chỉ với vài bước đơn giản - [Làm thế nào để cấu hình cài đặt APN của tôi?](https://help.kolet.com/vi/articles/8656412-lam-thế-nao-dể-cấu-hinh-cai-dặt-apn-của-toi.md): Hầu hết thiết bị tự động cấu hình cài đặt APN khi cài eSIM Kolet. Không cần thiết lập! Tìm hiểu cách nhập cài đặt APN thủ công. - [Phân biệt eSIM và SIM chính](https://help.kolet.com/vi/articles/9053778-phan-biệt-esim-va-sim-chinh.md): Dễ dàng nhận diện eSIM Kolet của bạn! Tìm hiểu cách phân biệt eSIM với SIM chính trên iPhone, Samsung và Google Pixel. - [Làm thế nào để tránh phí trên thẻ SIM chính của bạn?](https://help.kolet.com/vi/articles/9537168-lam-thế-nao-dể-tranh-phi-tren-thẻ-sim-chinh-của-bạn.md): Làm sao để đảm bảo không dùng internet trên sim chính để tránh phí chuyển vùng - [Cách điều hướng giữa các ứng dụng](https://help.kolet.com/vi/articles/9545442-cach-diều-hướng-giữa-cac-ứng-dụng.md): Tìm hiểu cách dễ dàng chuyển đổi qua lại giữa ứng dụng Kolet và cài đặt điện thoại của bạn để hoàn tất thiết lập eSIM. - [Làm thế nào để đổi tên eSIM của tôi?](https://help.kolet.com/vi/articles/9382036-lam-thế-nao-dể-dổi-ten-esim-của-toi.md): Tìm hiểu cách gắn nhãn eSIM trên iPhone, Samsung và Google Pixel để dễ dàng tổ chức và tìm kiếm. - [Sử dụng eSIM Kolet trên thiết bị khác](https://help.kolet.com/vi/articles/14321043-sử-dụng-esim-kolet-tren-thiết-bị-khac.md): Chuyển eSIM của tôi sang thiết bị khác, tôi đã đổi thiết bị. ### 🧳 Làm thế nào để quản lý gói dữ liệu của tôi? - [Làm thế nào để nạp thêm dữ liệu cho gói cước của tôi?](https://help.kolet.com/vi/articles/9013539-lam-thế-nao-dể-nạp-them-dữ-liệu-cho-goi-cước-của-toi.md): Hết dữ liệu? Không sao! Cách nạp thêm cho gói của bạn 🚀 - [Cách sử dụng Apple iMessage?](https://help.kolet.com/vi/articles/8656459-cach-sử-dụng-apple-imessage.md): Tìm hiểu cách kích hoạt và liên kết số của bạn để đảm bảo nhắn tin và gọi điện liền mạch trên iPhone khi dùng Kolet eSIM! - [Tôi có thể cài đặt bao nhiêu eSIM trên thiết bị của mình?](https://help.kolet.com/vi/articles/8656444-toi-co-thể-cai-dặt-bao-nhieu-esim-tren-thiết-bị-của-minh.md): Tìm hiểu thiết bị của bạn có thể lưu trữ và kích hoạt bao nhiêu eSIM. Hầu hết thiết bị hỗ trợ nhiều eSIM nhưng chỉ cho phép 2 eSIM hoạt động - [Tôi có thể cài đặt cùng một eSIM trên nhiều thiết bị không?](https://help.kolet.com/vi/articles/8659846-toi-co-thể-cai-dặt-cung-một-esim-tren-nhiều-thiết-bị-khong.md): Một eSIM chỉ dùng được trên một thiết bị tại một thời điểm. Tìm hiểu cách chuyển eSIM sang thiết bị mới và các bước cần thực hiện. - [Khi Trở Về Nhà: Cần Làm Gì?](https://help.kolet.com/vi/articles/8659860-khi-trở-về-nha-cần-lam-gi.md): Tìm hiểu cách chuyển về SIM/eSIM chính sau khi du lịch. Tắt eSIM Kolet mà không xóa, sẵn sàng cho các chuyến đi sau! - [Làm thế nào để đảm bảo thiết bị của tôi đang sử dụng 4G/5G?](https://help.kolet.com/vi/articles/9012954-lam-thế-nao-dể-dảm-bảo-thiết-bị-của-toi-dang-sử-dụng-4g-5g.md): Tìm hiểu cách kiểm tra và kích hoạt 4G/5G trên thiết bị của bạn. Tối đa hóa tốc độ và đảm bảo kết nối liền mạch với Kolet eSIM. - [Cách Bật/Tắt eSIM của tôi?](https://help.kolet.com/vi/articles/8681619-cach-bật-tắt-esim-của-toi.md): Tìm hiểu cách kích hoạt, hủy kích hoạt và nạp tiền cho eSIM Kolet dễ dàng. Kết nối ở hơn 130 quốc gia một cách thuận tiện. - [Làm thế nào để xóa eSIM khỏi thiết bị của tôi?](https://help.kolet.com/vi/articles/8659889-lam-thế-nao-dể-xoa-esim-khỏi-thiết-bị-của-toi.md): Tìm hiểu cách xóa eSIM Kolet của bạn với hướng dẫn từng bước đơn giản. Làm theo hướng dẫn dễ dàng này để xóa eSIM khỏi thiết bị của bạn. - [Cách Kiểm Tra và Quản Lý Sử Dụng Dữ Liệu Của Bạn](https://help.kolet.com/vi/articles/9036746-cach-kiểm-tra-va-quản-ly-sử-dụng-dữ-liệu-của-bạn.md): Cách Kiểm Tra & Quản Lý Dữ Liệu: Theo Dõi, Giới Hạn & Tối Ưu Dữ Liệu Di Động Dễ Dàng - [Làm thế nào để chia sẻ kết nối của tôi bằng điểm phát sóng?](https://help.kolet.com/vi/articles/10599773-lam-thế-nao-dể-chia-sẻ-kết-nối-của-toi-bằng-diểm-phat-song.md): Cần dùng điện thoại làm modem để kết nối laptop hoặc thiết bị khác với internet. Đây là cách bật điểm phát sóng di động của bạn. ### 🛠️ Vấn đề với eSIM của tôi - [Không thể cài đặt eSIM Kolet của bạn?](https://help.kolet.com/vi/articles/8661595-khong-thể-cai-dặt-esim-kolet-của-bạn.md): Kolet Gặp khó khăn khi cài đặt eSIM Kolet? Có thể do thiết bị không tương thích, khóa nhà mạng hoặc cài đặt trước đó. - [Thiết bị của tôi không kết nối được với mạng](https://help.kolet.com/vi/articles/8661552-thiết-bị-của-toi-khong-kết-nối-dược-với-mạng.md): Thiết bị của tôi không kết nối mạng hoặc chuyển vùng bị tắt cho eSIM Kolet của bạn - [Tôi đang gặp phải tốc độ mạng chậm](https://help.kolet.com/vi/articles/8661882-toi-dang-gặp-phải-tốc-dộ-mạng-chậm.md): Tìm hiểu cách sửa nhanh như chuyển mạng thủ công, điều chỉnh cài đặt và cải thiện độ ổn định kết nối. - [Tôi không thể kết nối Internet](https://help.kolet.com/vi/articles/8666483-toi-khong-thể-kết-nối-internet.md): Có thể do vùng phủ sóng kém, cài đặt dữ liệu, hoặc vấn đề chuyển vùng. Tìm hiểu cách khắc phục kết nối chậm hoặc không có kết nối. - [Mã QR của tôi không hoạt động](https://help.kolet.com/vi/articles/9082313-ma-qr-của-toi-khong-hoạt-dộng.md): Mã QR không hoạt động? Cài đặt thủ công eSIM Kolet trên iPhone hoặc Android và kết nối ngay! 🚀 - [Cách chụp ảnh màn hình?](https://help.kolet.com/vi/articles/9427701-cach-chụp-ảnh-man-hinh.md): Chụp ảnh màn hình thiết bị khi liên hệ với Đội ngũ Chăm sóc Khách hàng. - [Làm thế nào để biết Kolet sử dụng nhà mạng nào cho từng quốc gia cụ thể?](https://help.kolet.com/vi/articles/9545434-lam-thế-nao-dể-biết-kolet-sử-dụng-nha-mạng-nao-cho-từng-quốc-gia-cụ-thể.md): Kiểm tra danh sách mạng đối tác trong ứng dụng Kolet và tìm hiểu cách chuyển mạng thủ công để có độ phủ sóng và tốc độ tốt hơn. - [eSIM của tôi bị khóa với mã PIN/PUK](https://help.kolet.com/vi/articles/10079008-esim-của-toi-bị-khoa-với-ma-pin-puk.md): Thấy thông báo PIN hoặc PUK trên eSIM Kolet của bạn - [đổi nhanh eSIM trên iPhone](https://help.kolet.com/vi/articles/10650597-dổi-nhanh-esim-tren-iphone.md): Chuyển eSIM nhanh trên iPhone KHÔNG được khuyến nghị cho người dùng Kolet! Tính năng này có thể vô hiệu hóa dòng chính và cách khôi phục. - [Làm thế nào để thay đổi mạng di động của tôi](https://help.kolet.com/vi/articles/10506538-lam-thế-nao-dể-thay-dổi-mạng-di-dộng-của-toi.md): Cách chọn mạng thủ công khi gặp sự cố kết nối \(không có kết nối hoặc kết nối chậm\). - [Tại sao địa chỉ IP của tôi không hiển thị vị trí hiện tại của tôi?](https://help.kolet.com/vi/articles/12309735-tại-sao-dịa-chỉ-ip-của-toi-khong-hiển-thị-vị-tri-hiện-tại-của-toi.md): Tìm hiểu tại sao địa chỉ IP của bạn hiển thị Ba Lan hoặc Pháp thay vì vị trí thực khi dùng Kolet. Giải pháp thực tế cho vấn đề ngôn ngữ, tiền tệ và vị trí trên website. ### ⚙️ Cài đặt ứng dụng và tài khoản Kolet - [Giới thiệu bạn bè và nhận phần thưởng với Kolet!](https://help.kolet.com/vi/articles/9684724-giới-thiệu-bạn-be-va-nhận-phần-thưởng-với-kolet.md): Giới thiệu bạn bè đến Kolet & nhận thưởng! Họ được giảm $3, bạn nhận $3 tín dụng. Không giới hạn, không hết hạn! Chia sẻ & tiết kiệm ngay! - [Làm thế nào để đăng nhập vào ứng dụng Kolet?](https://help.kolet.com/vi/articles/9550485-lam-thế-nao-dể-dang-nhập-vao-ứng-dụng-kolet.md): Hướng dẫn đăng nhập ứng dụng Kolet: Tôi gặp vấn đề khi đăng nhập, không thể đăng nhập hoặc gặp khó khăn khi đăng nhập - [Thực hiện cuộc gọi quốc tế với Kolet](https://help.kolet.com/vi/articles/8656364-thực-hiện-cuộc-gọi-quốc-tế-với-kolet.md): Thực hiện cuộc gọi quốc tế trực tiếp từ ứng dụng Kolet sử dụng kết nối internet của bạn. - [Cách sử dụng mã khuyến mãi?](https://help.kolet.com/vi/articles/11904065-cach-sử-dụng-ma-khuyến-mai.md): Cách áp dụng mã giảm giá trên ứng dụng Kolet - [Cách chuyển đổi dữ liệu chưa sử dụng thành Kolet Koins](https://help.kolet.com/vi/articles/12256869-cach-chuyển-dổi-dữ-liệu-chưa-sử-dụng-thanh-kolet-koins.md): Tận dụng tối đa gói dữ liệu của bạn và không để lãng phí một GB nào! - [Làm thế nào để xóa tài khoản Kolet của tôi?](https://help.kolet.com/vi/articles/8680352-lam-thế-nao-dể-xoa-tai-khoản-kolet-của-toi.md): Cách xóa tài khoản Kolet của bạn: Hướng dẫn từng bước để xóa tài khoản - [Hủy đăng ký nhận email từ Kolet](https://help.kolet.com/vi/articles/8684886-hủy-dang-ky-nhận-email-từ-kolet.md): Cách hủy đăng ký email từ Kolet: Ngừng nhận email tiếp thị & khuyến mãi dễ dàng - [Chia sẻ dữ liệu của tôi với bạn bè và gia đình](https://help.kolet.com/vi/articles/12041445-chia-sẻ-dữ-liệu-của-toi-với-bạn-be-va-gia-dinh.md): Chia sẻ một phần dữ liệu Kolet của bạn theo từng bước GB với gia đình hoặc bạn bè. - [Cách Bật Thông Báo cho Ứng Dụng Kolet](https://help.kolet.com/vi/articles/9863024-cach-bật-thong-bao-cho-ứng-dụng-kolet.md): Đừng bỏ lỡ cập nhật Kolet quan trọng! Tìm hiểu cách bật thông báo trên iPhone, Samsung và Google Pixel chỉ với vài bước đơn giản. - [Thay đổi ngôn ngữ ứng dụng Kolet](https://help.kolet.com/vi/articles/12081297-thay-dổi-ngon-ngữ-ứng-dụng-kolet.md) - [Giá cả và điểm đến](https://help.kolet.com/vi/articles/12164911-gia-cả-va-diểm-dến.md) - [Cách Sử Dụng Kolet Koins Của Bạn](https://help.kolet.com/vi/articles/13758607-cach-sử-dụng-kolet-koins-của-bạn.md): Sử dụng Kolet Koins của bạn để mua các gói dữ liệu và tiết kiệm cho chuyến đi tiếp theo của bạn. - [thức thanh toán khả dụng](https://help.kolet.com/vi/articles/13769325-thức-thanh-toan-khả-dụng.md): Tìm hiểu các cách khác nhau để thanh toán cho các gói dữ liệu Kolet của bạn - [Cách Tải Hóa Đơn Của Bạn](https://help.kolet.com/vi/articles/14320732-cach-tải-hoa-dơn-của-bạn.md): Tải hóa đơn của bạn trực tiếp từ ứng dụng Kolet ### 📄 Giới thiệu - [Điều khoản & Điều kiện - Kolet](https://help.kolet.com/vi/articles/8703298-diều-khoản-diều-kiện-kolet.md): Tạm biệt hóa đơn đắt đỏ, luôn kết nối khi du lịch - [📚 Điều khoản & Điều kiện - Nhóm Air France KLM](https://help.kolet.com/vi/articles/10086685-diều-khoản-diều-kiện-nhom-air-france-klm.md): Đi bất cứ đâu bạn muốn. Khi đến nơi, hãy giữ kết nối. - [Chính sách Bảo mật - Kolet](https://help.kolet.com/vi/articles/8722472-chinh-sach-bảo-mật-kolet.md): Quyền riêng tư tại Kolet - [🔎 Chính Sách Bảo Mật - Tập Đoàn Air France KLM](https://help.kolet.com/vi/articles/10086660-chinh-sach-bảo-mật-tập-doan-air-france-klm.md) - [Thông báo](https://help.kolet.com/vi/articles/10159615-thong-bao.md): Thông báo pháp lý