💡It's essential to ensure that your device isn't carrier-locked, even if it's eSIM compatible. Sometimes, when you purchase a device from a carrier under a financing or leasing plan, it's locked to work only with their network.
If you have any doubts about this, you can follow the instructions below:
🍎 For Apple iOS devices
🍎 For Apple iOS devices
OPEN the Settings
TAP General
TAP About
SCROLL and look for the Carrier Lock field
If No SIM restrictions appear next to Carrier Lock, then your device is unlocked.🎉
🤖For Samsung Android devices
🤖For Samsung Android devices
OPEN the Settings
TAP Connections
SELECT Mobile/Cellular network
TAP Network operators
TOGGLE off the Select automatically
If you see a list of carriers pop up when your phone searches for networks, your phone is unlocked. If you only see the name of your current carrier, your phone is carrier locked.
👾 For Google Pixel devices
👾 For Google Pixel devices
OPEN the Settings
TAP Network and Internet
SELECT Internet
TAP your Kolet eSIM
TOGGLE off the Automatically Select Network
If you see a list of carriers pop up when your phone searches for networks, your phone is unlocked. If you only see the name of your current carrier, your phone is carrier locked.
You can also reach out to your mobile carrier provider or the company you purchased the device from and ask them directly.
Get instant 24/7 support from our assistant, or connect with one of our expert agents on the Kolet app- They will be delighted to assist you! ✨