🕵️♂️ Time to put on your detective hat, Sherlock!
Installed your Kolet eSIM but not sure which one it is? No worries! If you didn’t label it during setup, here’s how to tell the difference between your primary SIM and Kolet eSIM.
🍎 For Apple iOS devices
🍎 For Apple iOS devices
On iPhones, it can be a bit sneaky since the eSIM isn’t always labeled “Kolet” by default. It may appear under a generic name like “Business,” “Mobile Data,” “Professional,” “Travel,” or even just “Secondary.”
⚙️ In you eSIM settings: You can check as follows:
GO to Settings
TAP Cellular or Mobile Data
SELECT the Kolet eSIM
If you see "Plus" or "Orange" or "TIM" on the top of your screen, that means it's your Kolet eSIM
🚫 No Phone Number? That’s Your Kolet eSIM: Unlike a primary SIM, Kolet eSIMs don’t have an associated phone number.
🏷️ Look at the Default Label
Your primary SIM is usually labeled “Primary”
Secondary eSIMs (like Kolet) might show as “Business,” “Mobile Data,” or “Travel”
🤖 For Samsung Android devices
🤖 For Samsung Android devices
💡 After installation, your Kolet eSIM may appear as “eSIM 1.”
OPEN Settings on your device
TAP on Connections
TAP on SIM manager
You can distinguish it from your primary eSIM by the fact that there is no number associated with it. It should also have "Plus", "Orange", "TIM" or simply "Kolet" written underneath it
👾 For Google Pixel Android devices
👾 For Google Pixel Android devices
💡 After installation, your Kolet eSIM may appear as “PLUS.”
OPEN Settings on your device
TAP on Network & Internet
TAP on SIMs
TAP on the eSIM that doesn’t have a number associated with it.
SCROLL DOWN to “Operator Settings Version”. Kolet eSIM is the one with a "Plus" or "Orange" or "TIM".
🔴 For Redmi Android devices
🔴 For Redmi Android devices
💡 After installation, your Kolet eSIM may appear as "Kolet".
OPEN Settings
TAP Mobile Networks
SELECT Manage eSIM
SELECT the most recent eSIM installed
You can distinguish it from your other eSIMs by the fact that the “Carrier” field is set to “Kolet.”
🏷️ Label Your eSIM for Easy Access!
Now that you’ve found your Kolet eSIM, give it a proper label! You can rename it in your settings for quick access next time.
⚡ Stay connected, top up in seconds!
You can top up instantly and keep enjoying seamless connectivity.
📱 From the Kolet App:
Open the Kolet app and tap ”+ Add More Data”.
Choose the data plan that suits your needs.
Confirm your purchase and stay connected!
💻 From Our Website:
Visit our Destinations page.
Select your destination and preferred data plan.
Complete the checkout, and your new plan is ready to use
Need assistance? We’re here 24/7! ✨
Meet Koko, our tireless digital assistant, always ready to help! Prefer a human? Our expert agents are just a tap away! 💬